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    PFsense recovering after WAN drop out

    Scheduled Pinned Locked Moved General pfSense Questions
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    • N
      nalasirrom
      last edited by

      After a longish period of stability I have started to get drops in my internet service. They mainly occur as night so I suspect BT engineering works.
      My Internet setup comprises a PFSense router 2.4.4 release and Draytech 2765 router in bridge mode.
      The drop outs should be tolerable since they occur overnight and I would expect that following their completion that my internet service would resume. I think this on the basis that my PFSense router would reconnect. I assume the latter since it is this box that negotiate the PPPoE connection.
      However as implied by the above, recovery does not occur. A restart of the pfSense router fails to reconnect. Power cycling the Draytek does fix the problem.
      Has anyone a suggestion on how I might achieve reconnection after BT service outage?
      I would be most grateful for such.
      Thank you.

      T stephenw10S 2 Replies Last reply Reply Quote 0
      • T
        tedquade @nalasirrom
        last edited by tedquade

        @nalasirrom I would install a programmable timer that allows for disconnecting power to the Draytek device for a short time period. The following product from Amazon does the job for NA:

        https://www.amazon.ca/Togoal-Multifunctional-Programmable-Interval-Circulation/dp/B07D7WCT75/ref=sr_1_5?crid=2X6PL9U9VX2HO&keywords=light%2Btimer%2BT319&qid=1675966267&sprefix=light%2Btimer%2Bt319%2Caps%2C111&sr=8-5&th=1

        I expect there is a UK equivalent device.

        Ted Quade

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator @nalasirrom
          last edited by

          @nalasirrom said in PFsense recovering after WAN drop out:

          A restart of the pfSense router fails to reconnect. Power cycling the Draytek does fix the problem.
          Has anyone a suggestion on how I might achieve reconnection after BT service outage?

          Sounds like a modem problem. I see no such issues with PPPoE to BT here. And didn't way back when 2.4.4 was current. 😉
          Does the modem re-establish the DSL link correctly?

          PPPoE modems are very cheap these days. Just get an old Openreach modem or Draytek V130.
          Also upgrade your pfSense install.

          Steve

          1 Reply Last reply Reply Quote 0
          • N
            nalasirrom
            last edited by

            Thanks replies, suggestion to upgrade to latest version was interesting. My pfsense says its on the latest level.
            i have followed this up and seen some comment regarding packages but that doesn't apply to me. i will post separately on this topic after a bit more research.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Check here for upgrade issues:
              https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#upgrade-not-offered-library-errors

              N 1 Reply Last reply Reply Quote 0
              • N
                nalasirrom @stephenw10
                last edited by

                @stephenw10
                Hi thanks your suggestiond I tried running pkg-static info -x pfSense-upgrade and it said Major OS Version Upgrade - recommending running PGK Bootstrap -F
                which I did and it reported the package management tool was not installed. Should I install it??

                NollipfSenseN 1 Reply Last reply Reply Quote 0
                • NollipfSenseN
                  NollipfSense @nalasirrom
                  last edited by

                  @nalasirrom If I were you, I would simply go to pfsense.org and download 2.6 version, be sure to make a config backup and restore.

                  pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                  pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                  N 1 Reply Last reply Reply Quote 0
                  • N
                    nalasirrom @NollipfSense
                    last edited by

                    @nollipfsense I was kinda coming to that idea.

                    Thanks....

                    1 Reply Last reply Reply Quote 0
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