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    Can’t get Wan interface (dhcp) to capture remote ip (isp) address

    Scheduled Pinned Locked Moved Routing and Multi WAN
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    • V
      viragomann @fin1000
      last edited by

      @fin1000 said in Can’t get Wan interface (dhcp) to capture remote ip (isp) address:

      the modem is connected to xfinity and getting a remote ip and is working on my other pfsense box (its identified by a registered MAC with the isp rather than name psswd)
      now when i connect this modem to the new pfsense box I encounter the problem

      So you can take over the MAC of the other box.

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      • F
        fin1000 @chpalmer
        last edited by

        @chpalmer
        yep
        need to be careful tho as if the isp ip changes my main system will be screwed if it doesn't re sync
        Ive had these sort of problems years ago with modems needing to be rebooted at the same time to get connections as they couldn't work it out on their own

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        • F
          fin1000 @viragomann
          last edited by

          @viragomann
          you mean the MAC address of the other box WAN interface?

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          • V
            viragomann @fin1000
            last edited by

            @fin1000
            Yes. There is a box where you can enter it in the interface settings.

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            • F
              fin1000 @viragomann
              last edited by

              @viragomann
              im confused here? should I spoof the other box WAN interface address on the new box (not sure how i would do that tho)
              My working box is fine

              I want to set up a new one as a backup in case of failure

              There just seems no way to make the new box connect to the modem and retrieve the isp ip address from it -Tho if I connect it directly into my linux laptop it wont connect to that either

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              • V
                viragomann @fin1000
                last edited by

                @fin1000
                Yes, I'd simply spoof the MAC of the other box.
                Of course, you cannot connect both at the same time, but for backup purposes it should be fine.

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                • F
                  fin1000 @viragomann
                  last edited by

                  @viragomann
                  Thanks
                  can I ask how ans where I do this cant seem to see anywhere that will accept changes?
                  And you mean use the WAN mac from the other box?

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                  • V
                    viragomann @fin1000
                    last edited by

                    @fin1000
                    In the WAN interface settings.
                    9dfabf0f-14e6-462c-9b5c-4f4191695dc4-grafik.png

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                    • F
                      fin1000 @viragomann
                      last edited by

                      @viragomann
                      Excellent! Thanks
                      The ip address is now correct
                      Just need to check if connections to the outside are avilable

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                      • F
                        fin1000 @fin1000
                        last edited by

                        @fin1000
                        Many thanks!
                        all running - VPN up VLANS active and both boxes connected to same modem and running at same time

                        V chpalmerC 2 Replies Last reply Reply Quote 0
                        • V
                          viragomann @fin1000
                          last edited by

                          @fin1000
                          At the same time? I'd not expect that they get different IPs.
                          But if so it's pretty nice.

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                          • chpalmerC
                            chpalmer @fin1000
                            last edited by

                            @fin1000 said in Can’t get Wan interface (dhcp) to capture remote ip (isp) address:

                            @fin1000
                            Many thanks!
                            all running - VPN up VLANS active and both boxes connected to same modem and running at same time

                            Running the same MAC address on both WAN's??

                            Triggering snowflakes one by one..
                            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                            • F
                              fin1000
                              last edited by

                              @chpalmer
                              yep - diff ip addresses one 10.0.30 the other 192.168.1. internet on both from same modem its a bit sluggish -but the VPN is up on both

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                              • F
                                fin1000 @fin1000
                                last edited by

                                @fin1000
                                Wouldn't recommend running like this tho its obviously confusing the poor thing and causing it problems but its ok to test for connections and both vpns up so ive fixed my problem until xfinity change mp ip

                                chpalmerC 1 Reply Last reply Reply Quote 0
                                • chpalmerC
                                  chpalmer @fin1000
                                  last edited by

                                  @fin1000

                                  Comcast (I refuse to call it by their pet name) will hold on to your public IP until..

                                  You both reboot the modem and change the MAC address of the attached device. (or they deem it time to change addresses across the system to make it seem like you have a dynamic address..)

                                  When you change routers.. power down reboot the modem. easy peasy. Let the modem come up first before you power up the router. I do it for my customers all the time.

                                  What model modem do you have?

                                  Triggering snowflakes one by one..
                                  Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                                  • F
                                    fin1000 @chpalmer
                                    last edited by

                                    @chpalmer
                                    Just replaced an old arris I’d had for 7 years ish which they unsupported with an arris sb8200 took over 24hrs to get the new modem MAC on their system an none of the activate online pages worked loads of page errors - then taking to machines and bad quality sound with agent - finally activated but speeds no better than the old one. Worst thing is the old modem was able to turn off the status lights the new one has no such capability - what’s wrong with engineers ? Dont they talk to users?
                                    Rant mode off!

                                    chpalmerC 1 Reply Last reply Reply Quote 0
                                    • chpalmerC
                                      chpalmer @fin1000
                                      last edited by

                                      @fin1000 said in Can’t get Wan interface (dhcp) to capture remote ip (isp) address:

                                      @chpalmer
                                      Just replaced an old arris I’d had for 7 years ish which they unsupported with an arris sb8200 took over 24hrs to get the new modem MAC on their system an none of the activate online pages worked loads of page errors - then taking to machines and bad quality sound with agent - finally activated but speeds no better than the old one. Worst thing is the old modem was able to turn off the status lights the new one has no such capability - what’s wrong with engineers ? Dont they talk to users?
                                      Rant mode off!

                                      One reason I don't do Arris.. To freakin bright! I like my Motorola MB models. But that said you can get some tape from Amazon to put over the lights to dim them..

                                      https://www.amazon.com/Transparent-Vinyl-Tape-Self-Adhesive-inch/dp/B01MUG9K6R/ref=sr_1_7?crid=2WAZ5UYXPOVAH&keywords=opaque+see+through+tape&qid=1676240436&sprefix=opaque+see+through+tape%2Caps%2C153&sr=8-7 or your local hobby store..

                                      Don't run both routers on the same MAC too long.. it is a violation of their TOS and they will simply axe you as a customer than wait for an explanation. But that said.. wonder how easy it would be to spoof your neighbors account eh??

                                      Triggering snowflakes one by one..
                                      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                                      • F
                                        fin1000 @chpalmer
                                        last edited by

                                        @chpalmer
                                        Interesting. I’d assumed that being down line from the modem (only one connection to the service) connection of anything after that was like a switch distributing to as many devices as you want.
                                        Being a numpty I took 5 years to realize I could turn off the Christmas lights on the old arris !
                                        Still trying to find a way to force pfsense to take the address straight from the modem tho

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