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    SG-2100 23.01 update failed

    Scheduled Pinned Locked Moved Official Netgateยฎ Hardware
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    • alleykatA Offline
      alleykat @Gertjan
      last edited by

      @gertjan Netgate had me download the v23.01 image, thanks again for the info.

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG Offline
        Gertjan @alleykat
        last edited by

        @alleykat said in SG-2100 23.01 update failed:

        Netgate had me download the v23.01 image

        Hummm.
        Normally, send the latest known 'stable' version. That would be 22.05 if you are using 'Plus'.
        Up to you to go to the 'bleading edge' version : That is 23.01.r.20230207.0600 right now (for me).
        If they gave you "23.01" that this means - IMHO - that it will leave the RC state pretty soon ๐Ÿ‘

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        alleykatA S 2 Replies Last reply Reply Quote 1
        • alleykatA Offline
          alleykat @Gertjan
          last edited by alleykat

          @gertjan pfSense-plus-Netgate-2100-recovery-23.01-RELEASE-aarch64.img.gz๐Ÿ‘
          Flashed and so far so good. Thanks again.

          1 Reply Last reply Reply Quote 0
          • M Offline
            mspeculatrix
            last edited by

            I had the same problem - alas, reflashing (with 23.01) didn't work. On boot it's complaining about there being no MMC partition and 'bad scsi device 0'. I'm currently in correspondence with tech support.

            M alleykatA 2 Replies Last reply Reply Quote 1
            • M Offline
              mspeculatrix @mspeculatrix
              last edited by

              Ah well. Tech support had me try with 22.05, but that didn't work either. We eventually concluded that the eMMC flash memory has gone bad. So, a dead firewall. Have to say, though, tech support were very responsive and helpful. It's just that things die sometimes.

              1 Reply Last reply Reply Quote 1
              • alleykatA Offline
                alleykat @mspeculatrix
                last edited by

                @mspeculatrix Thanks for the reply. My 2100 was stating the same about the "bad scsi device 0" also during my console reboots before flashing the image file received from Netgate.

                1 Reply Last reply Reply Quote 0
                • S Offline
                  SteveITS Rebel Alliance @Gertjan
                  last edited by

                  @gertjan said in SG-2100 23.01 update failed:

                  Normally, send the latest known 'stable' version. That would be 22.05 if you are using 'Plus'.

                  Netgate released 23.01 yesterday. :)

                  Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                  Upvote ๐Ÿ‘ helpful posts!

                  GertjanG 1 Reply Last reply Reply Quote 1
                  • S Offline
                    SteveITS Rebel Alliance @alleykat
                    last edited by

                    @alleykat said in SG-2100 23.01 update failed:

                    efi_load_pe: Invalid DOS Signature

                    Similar report here on an 1100:
                    https://forum.netgate.com/topic/177862/23-01-update-failed

                    Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                    Upvote ๐Ÿ‘ helpful posts!

                    1 Reply Last reply Reply Quote 1
                    • GertjanG Offline
                      Gertjan @SteveITS
                      last edited by

                      @steveits said in SG-2100 23.01 update failed:

                      Netgate released 23.01 yesterday. :)

                      That's what I found out a couple of hours ago.

                      Now I see :

                      a155c677-c849-4616-89ba-a7ad0111db38-image.png

                      I was seeing " unable to contact the Netgate servers " last night and this morning (French hours).

                      I'll stay away from the fire for a day or two, wait out the weekend, and take a coffee monday morning, look at the forum .... and then, I'll prepare my plan 'upgrade', and a plan 'B', and a plan C.

                      I can wait, I'm a happy "23.01.r.20230208.0600" (release - 0.0001 %) user ๐Ÿ˜Š

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      alleykatA 1 Reply Last reply Reply Quote 1
                      • alleykatA Offline
                        alleykat @Gertjan
                        last edited by

                        @gertjan I just happened to be in pfsense and thought. "Hey look an update", and updated lol. Wish I had waited too. Oh well, you never know... But all in all my "recovery" went very well!

                        S 1 Reply Last reply Reply Quote 2
                        • S Offline
                          SteveITS Rebel Alliance @alleykat
                          last edited by

                          @alleykat https://redmine.pfsense.org/issues/13967

                          entire description:
                          "In some situations an upgrade to 23.01 on an 1100 or 2100 will fail after the upgrade process is unable to update the uefi loader in the efi partition.

                          The upgrade logs show:

                          [1/2] Extracting pfSense-boot-23.01: .......... done
                          Updating the EFI loader
                          cp: //boot/efi/efi/boot/BOOTaa64.efi No space left on device

                          That error does not stop the upgrade which fails to boot when no efi loader can be found."

                          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                          Upvote ๐Ÿ‘ helpful posts!

                          N 1 Reply Last reply Reply Quote 1
                          • N Offline
                            netboy @SteveITS
                            last edited by

                            @steveits Wow luckily I saw this post.

                            My SG-2100 has an update to 23.01 - Luckily after this post I did not download the same.

                            What is the advice? Should I wait before the update? How do I know this has been fixed BEFORE I hit the updates?

                            S 1 Reply Last reply Reply Quote 1
                            • S Offline
                              SteveITS Rebel Alliance @netboy
                              last edited by

                              @netboy If you create a redmine account you can Watch the bug report. Or I suppose watch this subforum. There are 2100s that have upgraded and obviously Netgate didn't find anything in testing so it's not every device. You can get the 23.01 firmware ahead of time to reinstall.

                              Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                              When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                              Upvote ๐Ÿ‘ helpful posts!

                              N 1 Reply Last reply Reply Quote 1
                              • N Offline
                                netboy @SteveITS
                                last edited by

                                @steveits OK. I guess I will watch this forum before I update.....

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  mspeculatrix
                                  last edited by

                                  Naive question here: Given that I'm experiencing problems with the eMMC, is there any way I can log into a minimal BSD environment via the console and try reformatting that drive?

                                  The SG-2100 is way out of warranty and effectively bricked at the moment, so it's not like I can make the situation worse.

                                  B S 2 Replies Last reply Reply Quote 0
                                  • B Offline
                                    bigsy @mspeculatrix
                                    last edited by

                                    @mspeculatrix If the eMMC is dead, will adding an m.2 sata drive not work for a fresh installation?

                                    M 1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      SteveITS Rebel Alliance @mspeculatrix
                                      last edited by SteveITS

                                      @mspeculatrix you can reinstall using the firmware link I posted above.

                                      Ps
                                      https://docs.netgate.com/pfsense/en/latest/troubleshooting/index.html

                                      Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                      When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                                      Upvote ๐Ÿ‘ helpful posts!

                                      M 1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        mspeculatrix @SteveITS
                                        last edited by

                                        @steveits I've already tried using 23.01 and 22.05. No dice.

                                        1 Reply Last reply Reply Quote 0
                                        • M Offline
                                          mspeculatrix @bigsy
                                          last edited by

                                          @bigsy I hadn't thought of that. Might be worth dropping a few pennies on an M.2 SSD just to find out. If it doesn't work, I'm sure I can find a use for it.

                                          keyserK 1 Reply Last reply Reply Quote 0
                                          • keyserK Offline
                                            keyser Rebel Alliance @mspeculatrix
                                            last edited by

                                            @mspeculatrix You can, and it will work. Once a M.2 SATA drive is fitted in it, the mmc0 wil effectively be disabled. It might prolong the boot phase though if the mmc0 stops responding all together.

                                            Love the no fuss of using the official appliances :-)

                                            M 1 Reply Last reply Reply Quote 0
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