Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG-2100 23.01 update failed

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    112 Posts 12 Posters 28.6k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      mcury @mspeculatrix
      last edited by

      @mspeculatrix https://docs.netgate.com/pfsense/en/latest/releases/23-01.html#errata-known-hardware-issues

      It seems that the PCI BUS won't work when using SG-2100 and 23.01.

      dead on arrival, nowhere to be found.

      keyserK 1 Reply Last reply Reply Quote 1
      • keyserK
        keyser Rebel Alliance @mcury
        last edited by

        @mcury Not in issue regarding the M.2 Sata port. Its the SOC’s M.2 SATA feature that drives this.

        Love the no fuss of using the official appliances :-)

        M 1 Reply Last reply Reply Quote 0
        • keyserK
          keyser Rebel Alliance @mspeculatrix
          last edited by

          @mspeculatrix said in SG-2100 23.01 update failed:

          @keyser Ok, thanks guys. SSD ordered from Amazon. I've already replaced the SG-2100, but it would be good to have a backup.

          Did you notice the “speciel” keyed M.2 SATA device needed for the SG-2100? Standard M.2 SATA keyed drives cannot be mounted.

          Love the no fuss of using the official appliances :-)

          M 1 Reply Last reply Reply Quote 0
          • keyserK
            keyser Rebel Alliance @mspeculatrix
            last edited by

            @mspeculatrix They are not hard to find, you just need to be aware of this.

            Love the no fuss of using the official appliances :-)

            B 1 Reply Last reply Reply Quote 0
            • M
              mcury @keyser
              last edited by

              @keyser said in SG-2100 23.01 update failed:

              Not in issue regarding the M.2 Sata port. Its the SOC’s M.2 SATA feature that drives this.

              hm, I thought that the M.2 port was PCI and not Sata. Disregard my last post then.
              Thanks for the info keyser.

              dead on arrival, nowhere to be found.

              1 Reply Last reply Reply Quote 0
              • B
                bigsy @keyser
                last edited by

                @keyser Are you sure about that for the 2100? I know it's the case for the 4100/6100.

                keyserK 1 Reply Last reply Reply Quote 0
                • M
                  mspeculatrix @keyser
                  last edited by

                  @keyser I read this: https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/m-2-sata-installation.html

                  It says nothing about special keying - just that it has to be a 2242 and not NVMe.

                  B keyserK M 3 Replies Last reply Reply Quote 0
                  • B
                    bigsy @mspeculatrix
                    last edited by

                    @mspeculatrix I have a factory fitted 32GB m.2 sata in a 2100. I haven't opened the case to see what it looks like. Smartctl reports it as ATP SATA III M.2 2242

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yeah a standard 42mm m.2 SATA drive should fit in the 2100. And yes that should work fine if the eMMC is dead for whatever reason.

                      Steve

                      1 Reply Last reply Reply Quote 1
                      • keyserK
                        keyser Rebel Alliance @mspeculatrix
                        last edited by

                        @mspeculatrix said in SG-2100 23.01 update failed:

                        @keyser I read this: https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/m-2-sata-installation.html

                        It says nothing about special keying - just that it has to be a 2242 and not NVMe.

                        Ahh, right, it was the NVMe drive in my 6100 that required a special key’ing. Sorry about that :-)
                        Then it’s just a standard 2242 M.2 Sata SSD

                        Love the no fuss of using the official appliances :-)

                        1 Reply Last reply Reply Quote 0
                        • keyserK
                          keyser Rebel Alliance @bigsy
                          last edited by

                          @bigsy said in SG-2100 23.01 update failed:

                          @keyser Are you sure about that for the 2100? I know it's the case for the 4100/6100.

                          Yes, perfectly sure. If the PCI not working invalidated the M.2 slot, all of Netgates factory sold MAX models with 32Gb SSD would be impacted as well.

                          Love the no fuss of using the official appliances :-)

                          B 1 Reply Last reply Reply Quote 0
                          • B
                            bigsy @keyser
                            last edited by

                            @keyser I was referring to your comment re the keying on the m.2 sata

                            N 1 Reply Last reply Reply Quote 1
                            • N
                              netboy @bigsy
                              last edited by

                              @bigsy From all these posts this is what I infer:

                              Install a M.2 Sata Drive in SG-2100 and re-install the pfSense® Plus software on the new M.2 SATA drive.

                              What I would like to do (not sure this is feasible):

                              • Buy a M.2 Sata drive

                              • Install the pfSense software on this drive (M.2 Sata is stand alone not installed in SG-2100)

                              • Whenever the pfSense update goes south open the SG-2100 and install the M.2 with pre-installed PfSense

                              Will the above work?

                              B 1 Reply Last reply Reply Quote 0
                              • B
                                bigsy @netboy
                                last edited by

                                @netboy Reinstall on the new drive inserted in the 2100.

                                N 1 Reply Last reply Reply Quote 0
                                • N
                                  netboy @bigsy
                                  last edited by

                                  @bigsy I want to re-install directly into the M.2 stand alone (M.2 is not installed in SG-2100) - Possible?

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Technically it could be done since the recovery media just copies an image onto the target disk. Just extract the image from the recovery image and write it to the drive.
                                    But it would be much easier just to write it to the drive in the 2100.

                                    N 1 Reply Last reply Reply Quote 0
                                    • N
                                      netboy @stephenw10
                                      last edited by netboy

                                      @stephenw10 Thank you.

                                      This is my understanding....Please confirm.

                                      In case my 2100 update goes south I can recover to stock pfsense plus software directly to 2100 (without M.2) flash memory. To do this:

                                      • I need to request the software using support ticket,

                                      • Flash a USB using the download from above

                                      • Then try to install it using guide

                                      • Once the pfsense plus is installed RESTORE BIN back up image

                                      Is the above process correct? Are the URL links I provided above correct?

                                      Can I go ahead of do the updates to 23.01? Will it go south on me?

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        SteveITS Galactic Empire @netboy
                                        last edited by

                                        @netboy said in SG-2100 23.01 update failed:

                                        Then try to install it using guide

                                        That's the console connection, which you'll need, but also https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

                                        Otherwise yes. Make a backup/download of your config first.

                                        Once the pfsense plus is installed RESTORE BIN back up image

                                        Not sure I understand this? Always have a backup. You can always request firmware before upgrading.

                                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                        Upvote 👍 helpful posts!

                                        N 1 Reply Last reply Reply Quote 0
                                        • N
                                          netboy @SteveITS
                                          last edited by

                                          @steveits Yes I always take a backup (BIN) if I make any changes or do updates. Thanks for the URL.

                                          For the record do ALL updates to 23.01 fail or only some? Has netgate ISOLATED the ones that fail and corrected the udpates?

                                          S 1 Reply Last reply Reply Quote 0
                                          • S
                                            SteveITS Galactic Empire @netboy
                                            last edited by

                                            @netboy See thread https://forum.netgate.com/topic/178007/update-2100-to-23-01-advice/7, seems Netgate can't replicate it yet. I know of at least one other forum user who posted it worked (and, generally people post about problems, not when something works as expected). I haven't tried yet, need to wait until my wife and son aren't using it. :)

                                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                            Upvote 👍 helpful posts!

                                            N 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.