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    PfSense+ 22.05 -> 23.01 Boot Failure after Upgrade

    Scheduled Pinned Locked Moved General pfSense Questions
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    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      I'm not aware of anything that would prevent that specific system from booting, I mostly asked because we had some similar reports from Hyper-V users that it stopped there, but we haven't been able to consistently reproduce that in lab conditions.

      To start with I'd check System > Advanced, Admin Access tab and make sure you do not have the serial console enabled.

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Also if you get those pkg errors, you might want to force a reinstall of pkg after selecting the previous stable/22.05 branch.

        : pkg-static bootstrap -f
        : pkg-static update -f
        

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        • R
          roach32 @SteveITS
          last edited by

          @steveits you rock! that worked great

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          • R
            roach32 @jimp
            last edited by roach32

            @jimp

            many thanks Jim. serial console isn't enabled. at any rate, I ordered a brand new server to replace this unit today since I have been wanting to upgrade to a proper powerful server to go the TNSR route and retire this one workstation-class box that isn't upgrading to 23.01. the 6 others will remain on pfsense +.

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            • S
              Snk @jimp
              last edited by

              @jimp

              I'm also having this problem with Hyper-V, the system won't finish booting.
              I left it for more than 2 hours, before returning with the snapshot.
              It simply hangs on the message: masks 0x00ff0000. 0x0000ff00. 0x000000ff. 0xff000000
              And it doesn't go away for hours.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                See: https://forum.netgate.com/topic/177220/latest-pfsense-23-01-beta-freezes-on-hyper-v

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                • S
                  Snk @stephenw10
                  last edited by

                  @stephenw10

                  My installation of pfsense has 15GB of disk, which leads me to believe that there is no space.
                  I just tried to update again and it failed again.
                  I'm completely tied hand and foot.

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Like it filled at update or was already full?

                    if you roll back to an earlier snapshot how much is used?

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                    • S
                      Snk @stephenw10
                      last edited by

                      @stephenw10

                      This is my gpart status
                      c469d542-eee4-4325-9345-d64b0d7c8055-image.png

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        That doesn't show how much of the drive is in use. I assume you see a lot less used space in the hypervisor?

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                        • S
                          Snk @stephenw10
                          last edited by Snk

                          @stephenw10

                          Do you think if I increase the size from 20GB to 80GB it will solve this installation error?

                          0d3d6979-7fbd-4fa9-bef2-0d0fd732c81b-image.png

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Probably, if it;s simply filling the drive at upgrade.

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                            • S
                              Snk @stephenw10
                              last edited by

                              @stephenw10

                              Would you have any tutorial on how to expand the space within pfsense?

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                              • jimpJ
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                In some cases, touch /root/force_growfs and then rebooting is sufficient. But that depends on which part of the disk is running out of space. That's quick and easy to try.

                                A clean install of a recent base is best if you can.

                                Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                Need help fast? Netgate Global Support!

                                Do not Chat/PM for help!

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                                • S
                                  Snk @jimp
                                  last edited by

                                  @jimp

                                  That's what I thought... I'm preparing the host to do a clean install of the 23.01 version and later return my backup.

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                                  • S
                                    Snk
                                    last edited by

                                    I did a fresh install straight from version 2.6.0 to version 22.01 and 22.05. When going to s version 23.01 the same problem continues. Locks in masks and that's all... It's difficult.

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                                    • S
                                      Snk
                                      last edited by

                                      Guys, any news? Did you manage to install the 23.01 version normally in Hyper-V or still nothing?

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        No updates AFAIK. You're probably better posting in the linked thread above where we were looking at it during beta/RC.
                                        This is probably some issue between the boot loader and the environment presented by Hyper-V. But it only affects some instances. Testing here it always booted and ran fine.
                                        We are looking something similar we had to workaround in Azure that may also apply here. Unfortunately the workaround does not.

                                        Steve

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                                        • S
                                          Snk @stephenw10
                                          last edited by

                                          @stephenw10

                                          Hello, thanks!
                                          I'll follow up on the other thread then.
                                          I redid the installation from scratch, but the problem still persists.

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                                          • T
                                            ttmcmurry
                                            last edited by

                                            I'm experiencing a similar upgrade issue, but from pfSense CE 2.6.0 to 23.01, on Hyper-V 2022, VM configuration 10. There was a closed issue in redmine on this that I added more details to:

                                            https://redmine.pfsense.org/issues/13875

                                            I think there are two issues happening, and they seem unrelated, but they are exposed by the boot-time freeze as outlined in this thread:

                                            1. /etc/hostid isn't been saved/set after a successful upgrade. this is solveable manually after upgrade while pfSense 23.01 is running with a command in the pfSense shell
                                            2. Even if /etc/hostid is corrected, the VM freezes if being started from a power-off state, in the manner communicated.

                                            I can reproduce this 100% of the time. The only thing that makes pfSense actually start up is resetting the VM several times until it boots.

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