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    23.01 package install fails

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    15 Posts 7 Posters 1.9k Views
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    • J
      jonna99
      last edited by

      Hi!
      After upgrading from 22.05 to 23.01 package install fails. "Another instance of pfSense-upgrade is running. Try again later"
      Same message for every package I`ve tried.
      I don´t know how to fix this. Can someone maybe help?

      Thanks
      Jonna

      1 Reply Last reply Reply Quote 1
      • H
        hvbakel
        last edited by

        Experiencing the same issue here on a netgate 6100.

        1 Reply Last reply Reply Quote 1
        • bmeeksB
          bmeeks
          last edited by

          Lots of other similar issues reported this morning. My first guess would be a backend server problem at Netgate. Give it some time and see if it gets worked out automatically.

          1 Reply Last reply Reply Quote 1
          • H
            hvbakel
            last edited by

            Seems to be back to normal again and was just able to install a package manually.

            J 1 Reply Last reply Reply Quote 1
            • J
              jonna99 @hvbakel
              last edited by

              @hvbakel
              Yes. Works now, thank you. I was too impatient.
              Jonna

              1 Reply Last reply Reply Quote 1
              • J
                jonathanp123
                last edited by

                This appears to be happening again. I have a few that receive the same message.
                b3b1cf07-544d-4379-86b2-aa25701dd854-image.png

                1 Reply Last reply Reply Quote 0
                • J
                  jonathanp123
                  last edited by

                  Did anyone figure out a solution for this?

                  1 Reply Last reply Reply Quote 0
                  • J
                    jonathanp123
                    last edited by

                    I have also noticed on firewall that won't allow packages to be installed via gui also have this. The pfSense plus connection or status is offline. These are all xg7100. 3 firewall so far have this issue. I have been able to update about 4 without issue.

                    df297bae-a262-4a2d-babf-4e57f3d4fe5a-image.png

                    e69da57c-39d0-4c14-8fc7-bf4248774d36-image.png

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                    • J
                      jonathanp123
                      last edited by

                      Found the problem on our firewalls. Some of them had a dns resolver entry for netgate domain to local host. Deleted the entry and fixed. 🤦
                      ea3c80e9-80d4-44c8-b7a5-66cf9cedbf0f-image.png

                      M adamwA 2 Replies Last reply Reply Quote 0
                      • M
                        manicmoose @jonathanp123
                        last edited by

                        @jonathanp123
                        Yeah, I (deliberaly) had one too for 'ews.netgate.com' as the firewall used to not respond properly if the WAN went offline and it couldn't talk to that address.

                        Hopefully Netgate have fixed that issue now...

                        On the previous version, having that entry never caused a problem.🤔

                        R J 2 Replies Last reply Reply Quote 1
                        • R
                          rcoleman-netgate Netgate @manicmoose
                          last edited by

                          @manicmoose said in 23.01 package install fails:

                          Hopefully Netgate have fixed that issue now...

                          I've never heard of this... and I've been here two years.

                          Ryan
                          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                          Requesting firmware for your Netgate device? https://go.netgate.com
                          Switching: Mikrotik, Netgear, Extreme
                          Wireless: Aruba, Ubiquiti

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            manicmoose @rcoleman-netgate
                            last edited by

                            @rcoleman-netgate
                            Here is but one example from over 4 years ago. Redmine

                            I don't know if it's been formally lodged as an issue - I just recall suffering from it myself and reading about others that also do.

                            Adding a DNS resolver entry to 'localhost' made the issue go away and the webpage fully responsive again.

                            J 1 Reply Last reply Reply Quote 1
                            • J
                              jonathanp123 @manicmoose
                              last edited by

                              @manicmoose dashboard wasn't loading a while back. That's why we had the entry...

                              1 Reply Last reply Reply Quote 0
                              • J
                                jonathanp123 @manicmoose
                                last edited by

                                @manicmoose Yes thanks...

                                1 Reply Last reply Reply Quote 0
                                • adamwA
                                  adamw @jonathanp123
                                  last edited by

                                  @jonathanp123
                                  what page are you showing in your screenshot?

                                  1 Reply Last reply Reply Quote 0
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