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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • dennypageD
      dennypage @shaffergr
      last edited by

      @shaffergr said in NUT package:

      My NAS runs TrueNAS Core 13.0-U3.1, which os based on FreeBSD 13.1-RELEASE-p2. It is connected to a 1U CyberPower 700VA UPS via nut and it is also working as expected - no issues.

      Is the nas running nut 2.8.0? Or is it still on 2.7.4? I was thinking it was nut, particularly the cyberpower subdriver, rather than a kernel issue.

      S 1 Reply Last reply Reply Quote 1
      • T
        tman222 @dennypage
        last edited by tman222

        @dennypage - actually, here is a list of all the CyberPower monitored variables from UPS status page. First one is with the interruptonly flag set, the second one is the full set (i.e. regular with polling enabled). I figured it would easier for you to diff the sets this way:

        Interrupt Only:
        battery.charge
        battery.runtime
        battery.runtime.low
        device.mfr
        device.model
        device.serial
        device.type
        driver.flag.interruptonly
        driver.name
        driver.parameter.pollfreq
        driver.parameter.pollinterval
        driver.parameter.port
        driver.parameter.synchronous
        driver.version
        driver.version.data
        driver.version.internal
        driver.version.usb
        ups.beeper.status
        ups.mfr
        ups.model
        ups.productid
        ups.serial
        ups.status
        ups.vendorid

        Full (Polling Enabled):
        battery.charge
        battery.charge.low
        battery.charge.warning
        battery.mfr.date
        battery.runtime
        battery.runtime.low
        battery.type
        battery.voltage
        battery.voltage.nominal
        device.mfr
        device.model
        device.serial
        device.type
        driver.name
        driver.parameter.pollfreq
        driver.parameter.pollinterval
        driver.parameter.port
        driver.parameter.synchronous
        driver.version
        driver.version.data
        driver.version.internal
        driver.version.usb
        input.voltage
        input.voltage.nominal
        output.voltage
        ups.beeper.status
        ups.delay.shutdown
        ups.delay.start
        ups.load
        ups.mfr
        ups.model
        ups.productid
        ups.realpower.nominal
        ups.serial
        ups.status
        ups.test.result
        ups.timer.shutdown
        ups.timer.start
        ups.vendorid

        Hope this helps.

        1 Reply Last reply Reply Quote 2
        • S
          shaffergr @dennypage
          last edited by

          @dennypage

          "pkg list" shows nut-2.7.4_20 installed

          dennypageD 1 Reply Last reply Reply Quote 1
          • dennypageD
            dennypage @shaffergr
            last edited by

            @shaffergr said in NUT package:

            "pkg list" shows nut-2.7.4_20 installed

            That's what I expected. With 23.01, pfSense moved to nut 2.8.0. I expect that it's a regression in nut itself.

            S 2 Replies Last reply Reply Quote 1
            • S
              shaffergr @dennypage
              last edited by

              @dennypage

              I also added the "interruptonly" flag to the "Extra Arguments to driver" at approx 11:40 AM. No signal 10 errors/issues found in /var/log/system.log so far (little over 3 hours).

              1 Reply Last reply Reply Quote 2
              • S
                shaffergr @dennypage
                last edited by

                @dennypage

                Also if it helps, XG-7100 has a Intel(R) Atom(TM) CPU C3558 @ 2.20GHz processor and my TrueNAS system is a SuperMicro Server MB with an Intel(R) Atom(TM) CPU C3758 @ 2.20GHz processor, so both amd64 architecture.

                dennypageD 1 Reply Last reply Reply Quote 2
                • dennypageD
                  dennypage @lcbbcl
                  last edited by

                  @lcbbcl, @xavier1 Are you still having a problem or is it resolved?

                  X L 2 Replies Last reply Reply Quote 1
                  • dennypageD
                    dennypage @shaffergr
                    last edited by

                    @shaffergr, @tman222, @JonathanLee Can you check on your systems and see if you have any existing core dumps from usbhid-ups?

                    They would probably be in /root, but just in case you can run

                    find / -name '*.core'

                    to search the entire system. Thanks.

                    S JonathanLeeJ 2 Replies Last reply Reply Quote 1
                    • X
                      xavier1 @dennypage
                      last edited by

                      @dennypage Yeah same issue. Did a clean install upgraded from 2.6.0 up to 23.01 then added the package still no luck. Says daemon pending. Then reloaded my xml config and still no go.

                      dennypageD 1 Reply Last reply Reply Quote 1
                      • L
                        lcbbcl @dennypage
                        last edited by

                        @dennypage
                        I delete and reinstall nut and i have the same problem.
                        Why i see Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                        Pf is not able to find that file, is not generated or what?

                        dennypageD 1 Reply Last reply Reply Quote 1
                        • S
                          shaffergr @dennypage
                          last edited by

                          @dennypage @tman222, @JonathanLee

                          no cores found. Also nothing in /var/crash

                          dennypageD 1 Reply Last reply Reply Quote 1
                          • dennypageD
                            dennypage @xavier1
                            last edited by

                            @xavier1 said in NUT package:

                            Did a clean install upgraded from 2.6.0 up to 23.01 then added the package still no luck. Says daemon pending.

                            Can you confirm that you have rebooted or done an unplug/replug following reload of config and install of nut? There is a common permissions issue with usb until you do that.

                            Please confirm that you are using UPS Type of "Local USB" with driver "usbhid", and that you have nothing in the Extra Arguments to driver section, and the all sections of the Advanced settings are empty. [You can stuff back later if needed]

                            Where do you see "daemon pending"? In the widget? In the status page (Services / UPS / Status)? In both? If the status page, what happens if you refresh the browser? Does it still show pending?

                            Lastly, can you check your system logs and post any entries matching "usbhid" since the reboot please? Thanks

                            1 Reply Last reply Reply Quote 1
                            • dennypageD
                              dennypage @shaffergr
                              last edited by

                              @shaffergr said in NUT package:

                              no cores found

                              I was afraid of that. Since nut is not running as root, it won't be able to write to /root.

                              Would you mind executing the following in a shell and then regenerating the crash?

                              sysctl kern.corefile=/var/tmp/%N.core

                              This will cause the core file to be written in /var/tmp which is world writable. Note that this setting will not persist across reboots.

                              Thanks

                              S 1 Reply Last reply Reply Quote 1
                              • dennypageD
                                dennypage @lcbbcl
                                last edited by

                                @lcbbcl said in NUT package:

                                Why i see Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                Pf is not able to find that file, is not generated or what?

                                It's not a file per se. That is a message from upsd saying that the driver isn't running.

                                Please run usbconfig and confirm that the ups appears there. Also, can you confirm that you have rebooted or done an unplug/replug following reload of config and install of nut? There is a common permissions issue with usb until you do that.

                                Please confirm that you are using UPS Type of "Local USB" with driver "usbhid", and that you have nothing in the Extra Arguments to driver section, and the all sections of the Advanced settings are empty. [You can stuff back later if needed]

                                Lastly, please search your system logs for items matching "usbhid" and post the result.

                                L 1 Reply Last reply Reply Quote 1
                                • S
                                  shaffergr @dennypage
                                  last edited by

                                  @dennypage done. removed the "interruptonly" and hit "save". Console shows:

                                  [23.01-RELEASE][X@Y]/root: sysctl kern.corefile=/var/tmp/%N.core
                                  kern.corefile: /root/%N.core -> /var/tmp/%N.core

                                  Broadcast Message from root@Y
                                  (no tty) at 16:07 EST...

                                  Communications with UPS CyberPower lost

                                  Broadcast Message from root@Y
                                  (no tty) at 16:07 EST...

                                  Communications with UPS CyberPower established

                                  Now we wait...

                                  dennypageD 1 Reply Last reply Reply Quote 2
                                  • JonathanLeeJ
                                    JonathanLee @dennypage
                                    last edited by

                                    @dennypage I show nothing for logs they already rotated for me. :(

                                    Make sure to upvote

                                    1 Reply Last reply Reply Quote 0
                                    • dennypageD
                                      dennypage @shaffergr
                                      last edited by

                                      @shaffergr I don't think it will be necessary, but if it doesn't generate a core file, add this:

                                      sysctl kern.sugid_coredump=1
                                      S 1 Reply Last reply Reply Quote 1
                                      • L
                                        lcbbcl @dennypage
                                        last edited by lcbbcl

                                        @dennypage
                                        Well i just delete, reboot and reinstall nut not the operating system. Weird that i don't know why after remove nut i still had the settings when i did reinstall.
                                        Feb 19 20:34:08 zid upsd[20330]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 19 20:34:17 zid upsd[42475]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 19 20:34:54 zid upsd[15895]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 19 20:35:00 zid upsd[30880]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 19 20:38:11 zid upsd[36439]: Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory
                                        Feb 19 20:38:30 zid upsd[79042]: Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory
                                        Feb 19 20:39:12 zid upsd[51078]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 20:23:30 zid upsd[46012]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 20:28:30 zid upsd[46012]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 20:45:54 zid upsd[12751]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 20:49:57 zid upsd[82271]: Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory
                                        Feb 20 20:50:51 zid upsd[64233]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 20:52:27 zid upsd[415]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 20:52:36 zid upsd[85556]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 20:52:39 zid upsd[59802]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 22:08:57 zid upsd[92079]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 22:16:05 zid upsd[94197]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 22:19:28 zid upsd[60128]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 22:20:08 zid upsd[45874]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 22:20:11 zid upsd[73849]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 22:22:57 zid upsd[87326]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 22:23:07 zid upsd[93669]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 22:23:10 zid upsd[66247]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Feb 20 22:24:27 zid upsd[70162]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        [23.01-RELEASE][admin@]/var/log: usbconfig
                                        ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                                        ugen0.2: <American Power Conversion Smart-UPS C 1000 FW:UPS 12.0 / ID1005> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (2mA)

                                        dennypageD 1 Reply Last reply Reply Quote 1
                                        • dennypageD
                                          dennypage @lcbbcl
                                          last edited by

                                          @lcbbcl I need the messages from the usbhid-ups process. The messages from upsd are expected when usbhid-ups isn't running.

                                          If you don't have any log entries from usbhid-ups, then please post your ups settings (Services / UPS / Settings)

                                          I'll be away for a bit... but will look at it when I'm back.

                                          L 1 Reply Last reply Reply Quote 1
                                          • L
                                            lcbbcl @dennypage
                                            last edited by

                                            @dennypage
                                            I have no msg/error from usbhid-ups
                                            Screenshot_20230220_223805.png

                                            dennypageD 2 Replies Last reply Reply Quote 1
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