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    NUT package (2.8.0 and below)

    UPS Tools
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    • dennypageD
      dennypage @shaffergr
      last edited by

      @shaffergr, @tman222, @JonathanLee Can you check on your systems and see if you have any existing core dumps from usbhid-ups?

      They would probably be in /root, but just in case you can run

      find / -name '*.core'

      to search the entire system. Thanks.

      S JonathanLeeJ 2 Replies Last reply Reply Quote 1
      • X
        xavier1 @dennypage
        last edited by

        @dennypage Yeah same issue. Did a clean install upgraded from 2.6.0 up to 23.01 then added the package still no luck. Says daemon pending. Then reloaded my xml config and still no go.

        dennypageD 1 Reply Last reply Reply Quote 1
        • L
          lcbbcl @dennypage
          last edited by

          @dennypage
          I delete and reinstall nut and i have the same problem.
          Why i see Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
          Pf is not able to find that file, is not generated or what?

          dennypageD 1 Reply Last reply Reply Quote 1
          • S
            shaffergr @dennypage
            last edited by

            @dennypage @tman222, @JonathanLee

            no cores found. Also nothing in /var/crash

            dennypageD 1 Reply Last reply Reply Quote 1
            • dennypageD
              dennypage @xavier1
              last edited by

              @xavier1 said in NUT package:

              Did a clean install upgraded from 2.6.0 up to 23.01 then added the package still no luck. Says daemon pending.

              Can you confirm that you have rebooted or done an unplug/replug following reload of config and install of nut? There is a common permissions issue with usb until you do that.

              Please confirm that you are using UPS Type of "Local USB" with driver "usbhid", and that you have nothing in the Extra Arguments to driver section, and the all sections of the Advanced settings are empty. [You can stuff back later if needed]

              Where do you see "daemon pending"? In the widget? In the status page (Services / UPS / Status)? In both? If the status page, what happens if you refresh the browser? Does it still show pending?

              Lastly, can you check your system logs and post any entries matching "usbhid" since the reboot please? Thanks

              1 Reply Last reply Reply Quote 1
              • dennypageD
                dennypage @shaffergr
                last edited by

                @shaffergr said in NUT package:

                no cores found

                I was afraid of that. Since nut is not running as root, it won't be able to write to /root.

                Would you mind executing the following in a shell and then regenerating the crash?

                sysctl kern.corefile=/var/tmp/%N.core

                This will cause the core file to be written in /var/tmp which is world writable. Note that this setting will not persist across reboots.

                Thanks

                S 1 Reply Last reply Reply Quote 1
                • dennypageD
                  dennypage @lcbbcl
                  last edited by

                  @lcbbcl said in NUT package:

                  Why i see Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                  Pf is not able to find that file, is not generated or what?

                  It's not a file per se. That is a message from upsd saying that the driver isn't running.

                  Please run usbconfig and confirm that the ups appears there. Also, can you confirm that you have rebooted or done an unplug/replug following reload of config and install of nut? There is a common permissions issue with usb until you do that.

                  Please confirm that you are using UPS Type of "Local USB" with driver "usbhid", and that you have nothing in the Extra Arguments to driver section, and the all sections of the Advanced settings are empty. [You can stuff back later if needed]

                  Lastly, please search your system logs for items matching "usbhid" and post the result.

                  L 1 Reply Last reply Reply Quote 1
                  • S
                    shaffergr @dennypage
                    last edited by

                    @dennypage done. removed the "interruptonly" and hit "save". Console shows:

                    [23.01-RELEASE][X@Y]/root: sysctl kern.corefile=/var/tmp/%N.core
                    kern.corefile: /root/%N.core -> /var/tmp/%N.core

                    Broadcast Message from root@Y
                    (no tty) at 16:07 EST...

                    Communications with UPS CyberPower lost

                    Broadcast Message from root@Y
                    (no tty) at 16:07 EST...

                    Communications with UPS CyberPower established

                    Now we wait...

                    dennypageD 1 Reply Last reply Reply Quote 2
                    • JonathanLeeJ
                      JonathanLee @dennypage
                      last edited by

                      @dennypage I show nothing for logs they already rotated for me. :(

                      Make sure to upvote

                      1 Reply Last reply Reply Quote 0
                      • dennypageD
                        dennypage @shaffergr
                        last edited by

                        @shaffergr I don't think it will be necessary, but if it doesn't generate a core file, add this:

                        sysctl kern.sugid_coredump=1
                        S 1 Reply Last reply Reply Quote 1
                        • L
                          lcbbcl @dennypage
                          last edited by lcbbcl

                          @dennypage
                          Well i just delete, reboot and reinstall nut not the operating system. Weird that i don't know why after remove nut i still had the settings when i did reinstall.
                          Feb 19 20:34:08 zid upsd[20330]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 19 20:34:17 zid upsd[42475]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 19 20:34:54 zid upsd[15895]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 19 20:35:00 zid upsd[30880]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 19 20:38:11 zid upsd[36439]: Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory
                          Feb 19 20:38:30 zid upsd[79042]: Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory
                          Feb 19 20:39:12 zid upsd[51078]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 20:23:30 zid upsd[46012]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 20:28:30 zid upsd[46012]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 20:45:54 zid upsd[12751]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 20:49:57 zid upsd[82271]: Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory
                          Feb 20 20:50:51 zid upsd[64233]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 20:52:27 zid upsd[415]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 20:52:36 zid upsd[85556]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 20:52:39 zid upsd[59802]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 22:08:57 zid upsd[92079]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 22:16:05 zid upsd[94197]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 22:19:28 zid upsd[60128]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 22:20:08 zid upsd[45874]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 22:20:11 zid upsd[73849]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 22:22:57 zid upsd[87326]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 22:23:07 zid upsd[93669]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 22:23:10 zid upsd[66247]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          Feb 20 22:24:27 zid upsd[70162]: Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                          [23.01-RELEASE][admin@]/var/log: usbconfig
                          ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                          ugen0.2: <American Power Conversion Smart-UPS C 1000 FW:UPS 12.0 / ID1005> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (2mA)

                          dennypageD 1 Reply Last reply Reply Quote 1
                          • dennypageD
                            dennypage @lcbbcl
                            last edited by

                            @lcbbcl I need the messages from the usbhid-ups process. The messages from upsd are expected when usbhid-ups isn't running.

                            If you don't have any log entries from usbhid-ups, then please post your ups settings (Services / UPS / Settings)

                            I'll be away for a bit... but will look at it when I'm back.

                            L 1 Reply Last reply Reply Quote 1
                            • L
                              lcbbcl @dennypage
                              last edited by

                              @dennypage
                              I have no msg/error from usbhid-ups
                              Screenshot_20230220_223805.png

                              dennypageD 2 Replies Last reply Reply Quote 1
                              • dennypageD
                                dennypage @lcbbcl
                                last edited by

                                @lcbbcl If you re-save your ups settings, it will restart the processes and you should be able to find usbhid entries.

                                1 Reply Last reply Reply Quote 1
                                • S
                                  shaffergr @dennypage
                                  last edited by

                                  @dennypage

                                  16:07 removed interruptonly and saved settings

                                  On console:

                                  [23.01-RELEASE][X@Y]/root: sysctl kern.corefile=/var/tmp/%N.core
                                  kern.corefile: /root/%N.core -> /var/tmp/%N.core

                                  Broadcast Message from root@gw.fubr.org
                                  (no tty) at 16:07 EST...

                                  Communications with UPS CyberPower lost

                                  Broadcast Message from root@gw.fubr.org
                                  (no tty) at 16:07 EST...

                                  Communications with UPS CyberPower established

                                  Feb 20 16:07:40 Y php-fpm[83664]: /nut_settings.php: Stopping service nut
                                  Feb 20 16:07:40 Y upsmon[66045]: Signal 15: exiting
                                  Feb 20 16:07:40 Y upsd[97704]: User local-monitor@::1 logged out from UPS [CyberPower]
                                  Feb 20 16:07:40 Y upsd[97704]: mainloop: Interrupted system call
                                  Feb 20 16:07:40 Y upsd[97704]: Signal 15: exiting
                                  Feb 20 16:07:40 Y usbhid-ups[82519]: Signal 15: exiting
                                  Feb 20 16:07:40 Y php-fpm[83664]: /nut_settings.php: Starting service nut
                                  Feb 20 16:07:40 Y upsmon[7684]: Startup successful
                                  Feb 20 16:07:40 Y upsmon[7684]: UPS [CyberPower]: connect failed: Connection failure: Connection refused
                                  Feb 20 16:07:40 Y upsmon[7684]: Communications with UPS CyberPower lost
                                  Feb 20 16:07:40 Y usbhid-ups[8439]: Startup successful
                                  Feb 20 16:07:41 Y upsd[8857]: listening on 192.168.11.1 port 3493
                                  Feb 20 16:07:41 Y upsd[8857]: listening on ::1 port 3493
                                  Feb 20 16:07:41 Y upsd[8857]: listening on 127.0.0.1 port 3493
                                  Feb 20 16:07:41 Y upsd[8857]: Connected to UPS [CyberPower]: usbhid-ups-CyberPower
                                  Feb 20 16:07:41 Y upsd[8857]: Startup successful
                                  Feb 20 16:07:45 Y upsd[8857]: User local-monitor@::1 logged into UPS [CyberPower]
                                  Feb 20 16:07:45 Y upsmon[7684]: Communications with UPS CyberPower established

                                  Feb 20 17:57:45 Y upsd[8857]: Can't connect to UPS [CyberPower] (usbhid-ups-CyberPower): Connection refused
                                  Feb 20 17:57:45 Y kernel: pid 8439 (usbhid-ups), jid 0, uid 66: exited on signal 10 (core dumped)
                                  Feb 20 17:57:48 Y upsmon[7684]: Poll UPS [CyberPower] failed - Driver not connected
                                  Feb 20 17:57:48 Y upsmon[7684]: Communications with UPS CyberPower lost
                                  Feb 20 17:57:53 Y upsmon[7684]: Poll UPS [CyberPower] failed - Driver not connected
                                  Feb 20 17:57:58 Y upsmon[7684]: Poll UPS [CyberPower] failed - Driver not connected

                                  Also set about 10 minutes later: sysctl kern.sugid_coredump=1

                                  I have a core dump in /var/tmp/usbhid-ups.core

                                  What do you want me to do with it?

                                  dennypageD 1 Reply Last reply Reply Quote 1
                                  • dennypageD
                                    dennypage @shaffergr
                                    last edited by

                                    @shaffergr said in NUT package:

                                    I have a core dump in /var/tmp/usbhid-ups.core
                                    What do you want me to do with it?

                                    Perfect! Compress and email it to me. Thanks!

                                    S 1 Reply Last reply Reply Quote 1
                                    • S
                                      shaffergr @dennypage
                                      last edited by

                                      @dennypage

                                      email address?

                                      dennypageD 1 Reply Last reply Reply Quote 1
                                      • dennypageD
                                        dennypage @shaffergr
                                        last edited by

                                        @shaffergr Sent in chat. Look for a quote bubble next to the pic of your icon at the top. Should have an alert there.

                                        S 1 Reply Last reply Reply Quote 1
                                        • S
                                          shaffergr @dennypage
                                          last edited by

                                          @dennypage

                                          sent via email. Let me know if you don't get it.

                                          1 Reply Last reply Reply Quote 1
                                          • dennypageD
                                            dennypage @lcbbcl
                                            last edited by dennypage

                                            @lcbbcl I believe I have found what is causing the issue you are experiencing. To correct the issue will require an update to the pfSense nut package as well as updating the underlying FreeBSD nut package used by pfSense. It will take some time.

                                            In the interim, you can address the issue by adding the line "user=root" to "Additional configuration lines for ups.conf" under Advanced settings.

                                            L keyserK X 3 Replies Last reply Reply Quote 4
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