Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    XG7100 upgrade fails

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    13 Posts 3 Posters 1.6k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      Ramizak
      last edited by Ramizak

      Hi all,

      My XG-7100-1u seems to be stuck in a Not yet ready, Retrying in another 20 seconds. That has been repeating for about 15 minutes. This is my second attempt to upgrade to 23.01. The first attempt just restarted as 22.05, but aside from the fact that it didn’t actually upgrade although it did fetch and unpack all if the required files etc. it rebooted okay aside from the fact that it was still on 22.05. I’m not sure what I should do here. Any suggestions?

      Thanks in advance!

      I have no idea what the issue was, but I decided after nearly 20 minutes of watching the same "not ready" message, I decided to reboot it from the console, which seemed to get it going again, and it is now on 23.01.

      S 2 Replies Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @Ramizak
        last edited by

        @ramizak 15 minutes is probably not long enough.

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        R R 2 Replies Last reply Reply Quote 0
        • S
          SteveITS Galactic Empire @Ramizak
          last edited by

          @ramizak said in XG7100 upgrade fails:

          I decided to reboot it from the console

          Usually that results in a partial install. If you find any issues you can/should reinstall.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

          1 Reply Last reply Reply Quote 0
          • R
            Ramizak @SteveITS
            last edited by Ramizak

            @steveits Thanks. I only went to the console to reboot after right at 20 minutes. The only packages I have installed are IPSEC and Wireguard, and I did use the proper image for my device. In previous upgrades it didn't take anywhere near that long to get going, but I'll know going forward to allow more time before I resort to other measures.

            1 Reply Last reply Reply Quote 0
            • R
              rcoleman-netgate Netgate @SteveITS
              last edited by

              @steveits said in XG7100 upgrade fails:

              15 minutes is probably not long enough.

              Agreed. Mine was 20 minutes from 22.05 to 23.01 here on my edge, and one of my updates in the past took over an hour when changing FreeBSD releases.

              Ryan
              Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
              Requesting firmware for your Netgate device? https://go.netgate.com
              Switching: Mikrotik, Netgear, Extreme
              Wireless: Aruba, Ubiquiti

              S 1 Reply Last reply Reply Quote 0
              • S
                SteveITS Galactic Empire @rcoleman-netgate
                last edited by

                @rcoleman-netgate Since you’re here :) can the update page default to 15 minute timer and still check every 30s in the background? 😂 seems safer…2 minutes implies it’ll take 2 minutes…

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote 👍 helpful posts!

                R 1 Reply Last reply Reply Quote 0
                • R
                  rcoleman-netgate Netgate @SteveITS
                  last edited by

                  @steveits You know my answer to this, right?

                  Ryan
                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                  Requesting firmware for your Netgate device? https://go.netgate.com
                  Switching: Mikrotik, Netgear, Extreme
                  Wireless: Aruba, Ubiquiti

                  R 1 Reply Last reply Reply Quote 0
                  • R
                    Ramizak @rcoleman-netgate
                    last edited by

                    @rcoleman-netgate I agree with Steve. As a relative newcomer to Netgate/pfSense, the 2 minute timer suggests that is how long it is expected to take. Given the lengthy delay it was my assumption that something had gone wrong with my upgrade.

                    R 1 Reply Last reply Reply Quote 0
                    • R
                      rcoleman-netgate Netgate @Ramizak
                      last edited by

                      @ramizak (since you're new here)... you're welcome to do what I haven't told @SteveITS to do... and that's open a redmine feature request at https://redmine.pfsense.org and get it added to the list of other requests 😁

                      Ryan
                      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                      Requesting firmware for your Netgate device? https://go.netgate.com
                      Switching: Mikrotik, Netgear, Extreme
                      Wireless: Aruba, Ubiquiti

                      S R 2 Replies Last reply Reply Quote 0
                      • S
                        SteveITS Galactic Empire @rcoleman-netgate
                        last edited by

                        @rcoleman-netgate Meh, I'll bite and create one. I'm 0-1 on those today already. :-/

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote 👍 helpful posts!

                        R 1 Reply Last reply Reply Quote 1
                        • R
                          rcoleman-netgate Netgate @SteveITS
                          last edited by

                          @steveits Good luck. I have faith in you.

                          Ryan
                          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                          Requesting firmware for your Netgate device? https://go.netgate.com
                          Switching: Mikrotik, Netgear, Extreme
                          Wireless: Aruba, Ubiquiti

                          S 1 Reply Last reply Reply Quote 1
                          • S
                            SteveITS Galactic Empire @rcoleman-netgate
                            last edited by

                            @rcoleman-netgate 1-1, so far :)

                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                            Upvote 👍 helpful posts!

                            1 Reply Last reply Reply Quote 0
                            • R
                              Ramizak @rcoleman-netgate
                              last edited by

                              @rcoleman-netgate Even though Steve is going to do it, I'll do it also. Perhaps more than one request might give it a bit more credence.

                              Thanks,

                              Mike

                              1 Reply Last reply Reply Quote 0
                              • S sgw referenced this topic on
                              • First post
                                Last post
                              Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.