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    Tailscale service won't start, after upgrading to 23.01 on SG-3100

    Tailscale
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    • J
      j_belmans
      last edited by

      I got the same issue with my SG-3100. In the office we have a SG-4100 which is updated to 23.01 and Tailscale is running there without any issue. So I am looking forward for a solution.

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      • C
        coolspot @j_belmans
        last edited by

        @j_belmans said in Tailscale service won't start, after upgrading to 23.01 on SG-3100:

        I got the same issue with my SG-3100. In the office we have a SG-4100 which is updated to 23.01 and Tailscale is running there without any issue. So I am looking forward for a solution.

        In my case, 23.01 messed up TailScale's authorization and no matter what I did from the GUI I could not get the tunnel back up.

        Try reauthorizing TailScale from the command line, the basic format is this:

        sudo tailscale up --authkey tskey-abcdef1432341818
        

        TailScale may complain options are missing, so just copy and paste the "error" message which will have all the options necessary and rerun.

        J 1 Reply Last reply Reply Quote 0
        • J
          j_belmans @coolspot
          last edited by

          @coolspot I ran the command and received the following error message:

          panic: runtime error: slice bounds out of range [:-1]

          goroutine 3 [running]:
          github.com/mitchellh/go-ps.copy_params(...)
          github.com/mitchellh/go-ps@v1.0.0/process_freebsd.go:159
          github.com/mitchellh/go-ps.processes()
          github.com/mitchellh/go-ps@v1.0.0/process_freebsd.go:200 +0x3ac
          github.com/mitchellh/go-ps.Processes(...)
          github.com/mitchellh/go-ps@v1.0.0/process.go:31
          tailscale.com/safesocket.init.0.func1()
          tailscale.com/safesocket/safesocket_ps.go:17 +0x18
          tailscale.com/safesocket.tailscaledStillStarting()
          tailscale.com/safesocket/safesocket.go:57 +0xac
          tailscale.com/safesocket.Connect(0x314c3c54)
          tailscale.com/safesocket/safesocket.go:106 +0x84
          tailscale.com/client/tailscale.(*LocalClient).defaultDialer(0x93a9e0, {0x650640, 0x314a4010}, {0x57b8b6, 0x3}, {0x3141e048, 0x18})
          tailscale.com/client/tailscale/localclient.go:104 +0xc0
          net/http.(*Transport).dial(0x3147c000, {0x650640, 0x314a4010}, {0x57b8b6, 0x3}, {0x3141e048, 0x18})
          net/http/transport.go:1170 +0x158
          net/http.(*Transport).dialConn(0x3147c000, {0x650640, 0x314a4010}, {{}, 0x0, {0x31462030, 0x4}, {0x3141e048, 0x18}, 0x0})
          net/http/transport.go:1608 +0x69c
          net/http.(*Transport).dialConnFor(0x3147c000, 0x31418120)
          net/http/transport.go:1450 +0x64
          created by net/http.(*Transport).queueForDial
          net/http/transport.go:1419 +0x9c

          Not sure what the above all means.
          I rebooted the SG-3100, but still no connection with tailscale.

          Maybe you know more about it?

          S 1 Reply Last reply Reply Quote 0
          • S
            smyers @j_belmans
            last edited by

            @j_belmans

            I get the exact same error on my 3100.

            1 Reply Last reply Reply Quote 1
            • D
              davidnolf
              last edited by

              I upgraded to 23.01 this morning and no matter what I try, tailscale won't start also on my 3100

              1 Reply Last reply Reply Quote 2
              • M
                mt835
                last edited by

                Firstly, I'll admit that I am just a regular user, not a programer but I have a question. I clicked on the Tailscale package dependency link which takes me to Freshports.org, and I am looking at the Arm7 version. Is it normal that the FBSD 14 version (1.34.2_1) is older than the FBSD 13 version (1.36.0)?

                D 1 Reply Last reply Reply Quote 0
                • D
                  davidnolf @mt835
                  last edited by

                  @mt835 I saw this as well and I even tried to manually install that older package and that didn't help. I am not sure if that is the issue that freshports doesn't also have 1.36 as the version for ARMV7 which is what is needed for the 3100.

                  If it is not resolved soon, I may have to request a iso to backout to 22.05.. But ideally would like to avoid that.

                  1 Reply Last reply Reply Quote 0
                  • M
                    mt835
                    last edited by

                    I decided to reinstall 22.05, so everything back to normal. I'll try the upgrade again once I have a clear idea that this has been resolved. This experience makes miss the ability to have ZFS and boot environments on the 3100.

                    S 1 Reply Last reply Reply Quote 1
                    • S
                      sabennett @mt835
                      last edited by

                      @mt835 Thanks for posting this thread. Exact same issue here on my 3100.
                      I will try exploring some of the options provided here tomorrow but will likely go back to 22.05.

                      Yes I miss not having the ZFS roll back option as well.
                      Cheers

                      1 Reply Last reply Reply Quote 0
                      • W
                        wavesound
                        last edited by

                        @steveits said in Tailscale service won't start, after upgrading to 23.01 on SG-3100:

                        https://forum.netgate.com/topic/177887/openvpn-could-not-be-established-after-upgrade-to-23-01-on-sg-3100/16

                        Did anyone get this working with their 23.01 upgrade on the 3100?

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mmrk @wavesound
                          last edited by

                          @wavesound I wasn't able to get it to work.

                          I saw a forum post about OpenVPN issues where the command kldxref /boot/kernel fixed a tailscale and OpenVPN issue. I tried it but it didn't work for me. Maybe someone else got it to work?

                          1 Reply Last reply Reply Quote 0
                          • J
                            j_belmans
                            last edited by

                            In the meanwhile I opened a support ticket at Netgate. I encourage everybody here to do the same, the more support tickets on the same issue, the quicker we will have a solution.

                            What does not work so far:
                            -Reinstall of 23.01
                            -the kernel solution
                            -the patch JimP mentioned: https://redmine.pfsense.org/issues/13963#note-4

                            you can open a support ticket: https://www.netgate.com/tac-support-request

                            R 1 Reply Last reply Reply Quote 0
                            • R
                              rcoleman-netgate Netgate @j_belmans
                              last edited by

                              @j_belmans Flooding TAC with tickets does less than you think it might.

                              Adding your experiences to the redmine will be seen by our engineers, like JimP, and that's where things happen.

                              https://redmine.pfsense.org/issues/13963

                              Ryan
                              Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                              Requesting firmware for your Netgate device? https://go.netgate.com
                              Switching: Mikrotik, Netgear, Extreme
                              Wireless: Aruba, Ubiquiti

                              W 2 Replies Last reply Reply Quote 0
                              • W
                                wavesound @rcoleman-netgate
                                last edited by wavesound

                                @rcoleman-netgate said in Tailscale service won't start, after upgrading to 23.01 on SG-3100:

                                @j_belmans Flooding TAC with tickets does less than you think it might.

                                Adding your experiences to the redmine will be seen by our engineers, like JimP, and that's where things happen.

                                https://redmine.pfsense.org/issues/13963

                                @rcoleman-netgate That is not the correct Redmine issue. https://redmine.pfsense.org/projects/pfsense/activity?from=2023-02-27

                                No ticket currently exists and one should be added to Redmine for the pfSense package here: https://redmine.pfsense.org/projects/pfsense-packages/

                                @j_belmans (or anyone else in this thread): Have you heard back on your ticket, are they going to create a bug in Redmine or should we do it separately. I can't provide diagnostics since I NEED Tailscale running on my SG-3100 appliance.

                                W 1 Reply Last reply Reply Quote 1
                                • W
                                  wavesound @wavesound
                                  last edited by

                                  Meant to post this link instead above: https://redmine.pfsense.org/issues/13963#note-8

                                  1 Reply Last reply Reply Quote 0
                                  • W
                                    wavesound @rcoleman-netgate
                                    last edited by wavesound

                                    @rcoleman-netgate I created the following issue. If others could add their feedback and log output, it would be much appreciated! https://redmine.pfsense.org/issues/14064

                                    S 1 Reply Last reply Reply Quote 1
                                    • S
                                      sabennett @wavesound
                                      last edited by

                                      @wavesound
                                      Done

                                      cmcdonaldC 1 Reply Last reply Reply Quote 0
                                      • cmcdonaldC
                                        cmcdonald Netgate Developer @sabennett
                                        last edited by

                                        I've narrowed down the root cause, working on a fix now.

                                        Need help fast? https://www.netgate.com/support

                                        S 1 Reply Last reply Reply Quote 1
                                        • cmcdonaldC
                                          cmcdonald Netgate Developer
                                          last edited by

                                          Fixed and pushed to snapshots and 23.01. Look for Tailscale 0.1.2 in the package manager soon

                                          Need help fast? https://www.netgate.com/support

                                          J 1 Reply Last reply Reply Quote 5
                                          • J
                                            j_belmans @cmcdonald
                                            last edited by

                                            @cmcdonald Many thanks!

                                            1 Reply Last reply Reply Quote 0
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