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    Tailscale service won't start, after upgrading to 23.01 on SG-3100

    Scheduled Pinned Locked Moved Tailscale
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    • M
      mmrk @wavesound
      last edited by

      @wavesound I wasn't able to get it to work.

      I saw a forum post about OpenVPN issues where the command kldxref /boot/kernel fixed a tailscale and OpenVPN issue. I tried it but it didn't work for me. Maybe someone else got it to work?

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      • J
        j_belmans
        last edited by

        In the meanwhile I opened a support ticket at Netgate. I encourage everybody here to do the same, the more support tickets on the same issue, the quicker we will have a solution.

        What does not work so far:
        -Reinstall of 23.01
        -the kernel solution
        -the patch JimP mentioned: https://redmine.pfsense.org/issues/13963#note-4

        you can open a support ticket: https://www.netgate.com/tac-support-request

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        • R
          rcoleman-netgate Netgate @j_belmans
          last edited by

          @j_belmans Flooding TAC with tickets does less than you think it might.

          Adding your experiences to the redmine will be seen by our engineers, like JimP, and that's where things happen.

          https://redmine.pfsense.org/issues/13963

          Ryan
          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
          Requesting firmware for your Netgate device? https://go.netgate.com
          Switching: Mikrotik, Netgear, Extreme
          Wireless: Aruba, Ubiquiti

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          • W
            wavesound @rcoleman-netgate
            last edited by wavesound

            @rcoleman-netgate said in Tailscale service won't start, after upgrading to 23.01 on SG-3100:

            @j_belmans Flooding TAC with tickets does less than you think it might.

            Adding your experiences to the redmine will be seen by our engineers, like JimP, and that's where things happen.

            https://redmine.pfsense.org/issues/13963

            @rcoleman-netgate That is not the correct Redmine issue. https://redmine.pfsense.org/projects/pfsense/activity?from=2023-02-27

            No ticket currently exists and one should be added to Redmine for the pfSense package here: https://redmine.pfsense.org/projects/pfsense-packages/

            @j_belmans (or anyone else in this thread): Have you heard back on your ticket, are they going to create a bug in Redmine or should we do it separately. I can't provide diagnostics since I NEED Tailscale running on my SG-3100 appliance.

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            • W
              wavesound @wavesound
              last edited by

              Meant to post this link instead above: https://redmine.pfsense.org/issues/13963#note-8

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              • W
                wavesound @rcoleman-netgate
                last edited by wavesound

                @rcoleman-netgate I created the following issue. If others could add their feedback and log output, it would be much appreciated! https://redmine.pfsense.org/issues/14064

                S 1 Reply Last reply Reply Quote 1
                • S
                  sabennett @wavesound
                  last edited by

                  @wavesound
                  Done

                  cmcdonaldC 1 Reply Last reply Reply Quote 0
                  • cmcdonaldC
                    cmcdonald Netgate Developer @sabennett
                    last edited by

                    I've narrowed down the root cause, working on a fix now.

                    Need help fast? https://www.netgate.com/support

                    S 1 Reply Last reply Reply Quote 1
                    • cmcdonaldC
                      cmcdonald Netgate Developer
                      last edited by

                      Fixed and pushed to snapshots and 23.01. Look for Tailscale 0.1.2 in the package manager soon

                      Need help fast? https://www.netgate.com/support

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                      • J
                        j_belmans @cmcdonald
                        last edited by

                        @cmcdonald Many thanks!

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                        • S
                          sabennett @cmcdonald
                          last edited by

                          @cmcdonald Thanks!
                          Great video's you've posted as well, Thanks for those too.

                          cmcdonaldC 1 Reply Last reply Reply Quote 1
                          • cmcdonaldC
                            cmcdonald Netgate Developer @sabennett
                            last edited by cmcdonald

                            We are working another issue that is presently blocking 23.01 package updates from being published publicly. I have attached the updated Tailscale package here for testing.: https://redmine.pfsense.org/attachments/4767

                            install with pkg add -f pfSense-pkg-Tailscale-0.1.2.pkg

                            Need help fast? https://www.netgate.com/support

                            S M 2 Replies Last reply Reply Quote 1
                            • M
                              mt835
                              last edited by

                              I did install this package on 23.01 on my SG-3100, and it appears to have resolved the issue for me. Rebooted as well. Tailscale is running fine. Thanks

                              cmcdonaldC 1 Reply Last reply Reply Quote 1
                              • cmcdonaldC
                                cmcdonald Netgate Developer @mt835
                                last edited by

                                @mt835 Thanks for the feedback!

                                Need help fast? https://www.netgate.com/support

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                                • M
                                  mt835
                                  last edited by

                                  No problem. Thanks for your efforts. If something changes I’ll post it.

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                                  • S
                                    sabennett @cmcdonald
                                    last edited by sabennett

                                    @cmcdonald

                                    I forgot to uninstall the previous version of tailscale before installing this package.

                                    The install seemed to go ok:
                                    Installing pfSense-pkg-Tailscale-0.1.2...
                                    package pfSense-pkg-Tailscale is already installed, forced install
                                    Extracting pfSense-pkg-Tailscale-0.1.2: 100%
                                    Saving updated package information...
                                    overwrite!
                                    Loading package configuration... done.
                                    Configuring package components...
                                    Loading package instructions...
                                    Custom commands...
                                    Executing custom_php_install_command()...
                                    Creating Tailscale interface group... done.
                                    done.
                                    Executing custom_php_resync_config_command()...done.
                                    Menu items... done.
                                    Services... done.
                                    Writing configuration... done.

                                    Unfortunately Tailscale still fails to start:
                                    Mar 6 05:15:29 php-fpm 364 /pkg_edit.php: The command '/usr/sbin/sysrc -c -f /usr/local/etc/rc.conf.d/tailscaled tailscaled_enable="YES" tailscaled_exitnode_enable="NO" tailscaled_port="41641" tailscaled_syslog_output_enable="YES" tailscaled_syslog_output_facility="daemon" tailscaled_syslog_output_priority="warning"' returned exit code '1', the output was ''

                                    As well, I no longer see Tailscale in my package list.
                                    I've tried manually uninstalling Tailscale using:
                                    pkg delete pfSense-pkg-Tailscale-0.1.2.pkg

                                    Which fails:
                                    Updating database digests format: 100%
                                    No packages matched for pattern 'pfSense-pkg-Tailscale-0.1.2.pkg'

                                    Checking integrity... done (0 conflicting)
                                    1 packages requested for removal: 0 locked, 1 missing

                                    That said using pkg info I can see pfSense-pkg-Tailscale-0.1.2.pkg and package tailscale-1.36.0

                                    Any recommendations before I make things worse.
                                    :)

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                                    • W
                                      wavesound @sabennett
                                      last edited by

                                      @sabennett

                                      Same thing happened to me. It came up after a reboot.

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                                      • S
                                        sabennett @wavesound
                                        last edited by sabennett

                                        @wavesound

                                        Thanks.
                                        I'll try another reboot then ...
                                        Fingers crossed.

                                        Unfortunately no luck with the reboot

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                                        • M
                                          mmrk @cmcdonald
                                          last edited by mmrk

                                          @cmcdonald

                                          I was able to install the https://redmine.pfsense.org/attachments/4767 with pkg add -f /tmp/pfSense-pkg-Tailscale-0.1.2.pkg that you posted. Got it working after a quick reboot. Thanks you for releasing that early for us, much appreciated.

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                                          • M
                                            mmrk @sabennett
                                            last edited by

                                            @sabennett I had to refresh the tailscale status tab in pfsense in order for it to click.

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