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    SG 1100 unable to check for updates

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • R
      rcoleman-netgate Netgate @xenta
      last edited by rcoleman-netgate

      https://forum.netgate.com/topic/178049/pfsense-plus-23-01-updates-on-the-1100-and-2100-systems

      In order to upgrade right now you need to open a ticket in TAC using the link in my signature and request the download.

      Ryan
      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
      Requesting firmware for your Netgate device? https://go.netgate.com
      Switching: Mikrotik, Netgear, Extreme
      Wireless: Aruba, Ubiquiti

      X 1 Reply Last reply Reply Quote 1
      • X
        xenta @rcoleman-netgate
        last edited by

        @rcoleman-netgate said in SG 1100 unable to check for updates:

        https://forum.netgate.com/topic/178049/pfsense-plus-23-01-updates-on-the-1100-and-2100-systems

        In order to upgrade right now you need to open a ticket in TAC using the link in my signature and request the download.

        Thanks for your quick response I will waiting for the resume of the update.

        R 1 Reply Last reply Reply Quote 0
        • R
          rcoleman-netgate Netgate @xenta
          last edited by

          @xenta If you are running UFS I would highly recommend you get the file and move to ZFS.

          You can check your filesystem from the GUI.

          5c0c6487-31a6-4ad4-bc3f-dc64c76d7563-image.png

          Ryan
          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
          Requesting firmware for your Netgate device? https://go.netgate.com
          Switching: Mikrotik, Netgear, Extreme
          Wireless: Aruba, Ubiquiti

          X 1 Reply Last reply Reply Quote 2
          • X
            xenta @rcoleman-netgate
            last edited by

            @rcoleman-netgate said in SG 1100 unable to check for updates:

            @xenta If you are running UFS I would highly recommend you get the file and move to ZFS.

            You can check your filesystem from the GUI.

            5c0c6487-31a6-4ad4-bc3f-dc64c76d7563-image.png

            Yes I'm running UFS. How can I switch to ZFS ?

            J R 2 Replies Last reply Reply Quote 0
            • J
              Jarhead @xenta
              last edited by

              @xenta Follow his first post.
              You'll have to do a fresh install to switch to zfs.

              1 Reply Last reply Reply Quote 1
              • R
                rcoleman-netgate Netgate @xenta
                last edited by

                @xenta back up your config, go to the link in my signature and request the current image, reinstall from a USB and then restore your backed up config.

                Ryan
                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                Requesting firmware for your Netgate device? https://go.netgate.com
                Switching: Mikrotik, Netgear, Extreme
                Wireless: Aruba, Ubiquiti

                1 Reply Last reply Reply Quote 1
                • X
                  xenta
                  last edited by

                  Thanks @Jarhead and @rcoleman-netgate I have reinstalled my 1100 with ZFS and 23.01 successfully !
                  Regards.

                  1 Reply Last reply Reply Quote 0
                  • morgensternM
                    morgenstern
                    last edited by

                    Is there another solution to this in the pipeline that would not require a complete reinstall? I have six or seven SG-1100s spread around the UK and none of them can check for updates at the moment.

                    S 1 Reply Last reply Reply Quote 1
                    • S
                      SteveITS Galactic Empire @morgenstern
                      last edited by

                      @morgenstern Per other threads Netgate's working on it.

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote 👍 helpful posts!

                      1 Reply Last reply Reply Quote 2
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yeah we need to be sure it can't fail to boot after upgrading.

                        However you will need to reinstall if the existing EFI partition is 800K. That means anything that was originally installed as 21.02p1 or earlier and has never been reinstalled.

                        To check that run gpart show.
                        For example this 21.02 install on an 1100 would need to be reinstalled:

                        [21.02-RELEASE][root@pfSense.home.arpa]/root: gpart show
                        =>       1  15269887  diskid/DISK-B1D52868  MBR  (7.3G)
                                 1      1600                     1  efi  (800K)
                              1601     70012                     2  fat32  (34M)
                             71613  15198275                     3  freebsd  (7.2G)
                        

                        Steve

                        morgensternM 1 Reply Last reply Reply Quote 0
                        • morgensternM
                          morgenstern @stephenw10
                          last edited by

                          @stephenw10 said in SG 1100 unable to check for updates:

                          gpart show

                          So theoretically this one would still pass?

                          =>       1  15273599  diskid/DISK-A0721E04  MBR  (7.3G)
                                   1    131072                     1  efi  (64M)
                              131073     70012                     2  fat32  (34M)
                              201085  15072515                     3  freebsd  (7.2G)
                          
                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Yes that would not have hit the original bug here and has enough space in the EFI partition to fit the latest loader.

                            You might also try this:

                            [23.01-RELEASE][admin@2100-3.stevew.lan]/root: glabel list | grep msdosfs
                            1. Name: msdosfs/EFISYS
                            1. Name: msdosfs/DTBFAT0
                            

                            If it has those labels it's already good to go. If it doesn't that's what we're working to ensure the upgrade script can handle.

                            Steve

                            A 1 Reply Last reply Reply Quote 1
                            • A
                              andykauffman23 @stephenw10
                              last edited by

                              @stephenw10 on my SG1100 I don't have those in my glabel list. No msdosfs anywhere. Should I wait to upgrade once all the kinks are worked out or follow through on the steps listed above. In your opinion? Thanks in advance.

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                              • R
                                realmx2
                                last edited by realmx2

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  We are still testing this so I can't confirm it but I expect devices that have a large enough EFI partition to be upgradable.
                                  However if you have access to the device and can re-install 23.01I would do so now.

                                  Steve

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    andykauffman23 @stephenw10
                                    last edited by andykauffman23

                                    @stephenw10 understood, and I should be fine as my EFI was the same as @morgenstern ‘s 64M so I will try it when I get back home. Thanks

                                    morgensternM 1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      In place upgrades are still disabled for aarch64 devices while we test. Just to be clear.

                                      A 1 Reply Last reply Reply Quote 0
                                      • A
                                        andykauffman23 @stephenw10
                                        last edited by

                                        @stephenw10 so are you saying what is pushed via the company under ‘Update’? And does this also include what someone wrote below?
                                        “@xenta back up your config, go to the link in my signature and request the current image, reinstall from a USB and then restore your backed up config.”

                                        For if it is better to wait than to rush…. I will do the former. (Wait patiently I will)

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          SteveITS Galactic Empire @andykauffman23
                                          last edited by

                                          @andykauffman23 System/Update is still blocked for 1100 (and 2100) right now.

                                          If you have a router with the small EFI partition, you'll need to do the reinstall procedure.

                                          If you have a router with a larger EFI, and UFS, you can wait to upgrade, or do the reinstall which also will use ZFS by default.

                                          If you have a router with ZFS you can wait to upgrade, or do the reinstall.

                                          Always do the config backup part. :)

                                          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                          Upvote 👍 helpful posts!

                                          A C 2 Replies Last reply Reply Quote 1
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            If you are running UFS, which you almost certainly are with a 64MB EFI partition, you might want to reinstall as ZFS anyway.

                                            A 1 Reply Last reply Reply Quote 1
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