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    SG 1100 unable to check for updates

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • X
      xenta
      last edited by

      Thanks @Jarhead and @rcoleman-netgate I have reinstalled my 1100 with ZFS and 23.01 successfully !
      Regards.

      1 Reply Last reply Reply Quote 0
      • morgensternM
        morgenstern
        last edited by

        Is there another solution to this in the pipeline that would not require a complete reinstall? I have six or seven SG-1100s spread around the UK and none of them can check for updates at the moment.

        S 1 Reply Last reply Reply Quote 1
        • S
          SteveITS Galactic Empire @morgenstern
          last edited by

          @morgenstern Per other threads Netgate's working on it.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

          1 Reply Last reply Reply Quote 2
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yeah we need to be sure it can't fail to boot after upgrading.

            However you will need to reinstall if the existing EFI partition is 800K. That means anything that was originally installed as 21.02p1 or earlier and has never been reinstalled.

            To check that run gpart show.
            For example this 21.02 install on an 1100 would need to be reinstalled:

            [21.02-RELEASE][root@pfSense.home.arpa]/root: gpart show
            =>       1  15269887  diskid/DISK-B1D52868  MBR  (7.3G)
                     1      1600                     1  efi  (800K)
                  1601     70012                     2  fat32  (34M)
                 71613  15198275                     3  freebsd  (7.2G)
            

            Steve

            morgensternM 1 Reply Last reply Reply Quote 0
            • morgensternM
              morgenstern @stephenw10
              last edited by

              @stephenw10 said in SG 1100 unable to check for updates:

              gpart show

              So theoretically this one would still pass?

              =>       1  15273599  diskid/DISK-A0721E04  MBR  (7.3G)
                       1    131072                     1  efi  (64M)
                  131073     70012                     2  fat32  (34M)
                  201085  15072515                     3  freebsd  (7.2G)
              
              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Yes that would not have hit the original bug here and has enough space in the EFI partition to fit the latest loader.

                You might also try this:

                [23.01-RELEASE][admin@2100-3.stevew.lan]/root: glabel list | grep msdosfs
                1. Name: msdosfs/EFISYS
                1. Name: msdosfs/DTBFAT0
                

                If it has those labels it's already good to go. If it doesn't that's what we're working to ensure the upgrade script can handle.

                Steve

                A 1 Reply Last reply Reply Quote 1
                • A
                  andykauffman23 @stephenw10
                  last edited by

                  @stephenw10 on my SG1100 I don't have those in my glabel list. No msdosfs anywhere. Should I wait to upgrade once all the kinks are worked out or follow through on the steps listed above. In your opinion? Thanks in advance.

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                  • R
                    realmx2
                    last edited by realmx2

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      We are still testing this so I can't confirm it but I expect devices that have a large enough EFI partition to be upgradable.
                      However if you have access to the device and can re-install 23.01I would do so now.

                      Steve

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        andykauffman23 @stephenw10
                        last edited by andykauffman23

                        @stephenw10 understood, and I should be fine as my EFI was the same as @morgenstern ‘s 64M so I will try it when I get back home. Thanks

                        morgensternM 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          In place upgrades are still disabled for aarch64 devices while we test. Just to be clear.

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            andykauffman23 @stephenw10
                            last edited by

                            @stephenw10 so are you saying what is pushed via the company under ‘Update’? And does this also include what someone wrote below?
                            “@xenta back up your config, go to the link in my signature and request the current image, reinstall from a USB and then restore your backed up config.”

                            For if it is better to wait than to rush…. I will do the former. (Wait patiently I will)

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              SteveITS Galactic Empire @andykauffman23
                              last edited by

                              @andykauffman23 System/Update is still blocked for 1100 (and 2100) right now.

                              If you have a router with the small EFI partition, you'll need to do the reinstall procedure.

                              If you have a router with a larger EFI, and UFS, you can wait to upgrade, or do the reinstall which also will use ZFS by default.

                              If you have a router with ZFS you can wait to upgrade, or do the reinstall.

                              Always do the config backup part. :)

                              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                              Upvote 👍 helpful posts!

                              A C 2 Replies Last reply Reply Quote 1
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                If you are running UFS, which you almost certainly are with a 64MB EFI partition, you might want to reinstall as ZFS anyway.

                                A 1 Reply Last reply Reply Quote 1
                                • A
                                  andykauffman23 @SteveITS
                                  last edited by

                                  @steveits Thank you very much for the breakdown and your assistance.

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    andykauffman23 @stephenw10
                                    last edited by

                                    @stephenw10 thank you for your help as well. I will have to mess with it when the kids aren't here... Makes things a tad bit easier as you can imagine. 💯

                                    1 Reply Last reply Reply Quote 1
                                    • morgensternM
                                      morgenstern @andykauffman23
                                      last edited by

                                      @andykauffman23 Please let me know how that went, when you get to it. Cheers! ;)

                                      1 Reply Last reply Reply Quote 0
                                      • K
                                        kejianshi
                                        last edited by

                                        I can't believe pfsense would make updates that don't work on their most popular most sold device. Does this sound like something that makes any sense to anyone?

                                        1 Reply Last reply Reply Quote 0
                                        • R
                                          realmx2
                                          last edited by

                                          Opened a ticket and they provided the image to reflash with instructions right away. Process took about 15 minutes total. Not too bad, and now system has large zfs partition and is ready for updates.

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                                          • K
                                            kejianshi
                                            last edited by

                                            I'll get to that eventually, but its not super helpful at the moment since the box is 8000 miles away and currently unattended. Stability, reliability and the ability to leave it running and trust it unattended was the main reason I bought it. Not for the power savings. Thanks though. I'll have someone take care of it as soon as possible, which will likely be weeks if not months, but really, this never should have been allowed to happen in the first place.

                                            1 Reply Last reply Reply Quote 0
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