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    No voip traffic with gateway failover

    Scheduled Pinned Locked Moved Routing and Multi WAN
    4 Posts 2 Posters 830 Views
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    • A
      assistenzanet95
      last edited by

      Hi, i have this issue when first wan goes down and failover switch to the second wan. All internet traffic is ok but voip service not. External sip service can succesfully ping the second wan.

      S 1 Reply Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @assistenzanet95
        last edited by

        @assistenzanet95 Is this an inbound or outbound connection?

        Inbound: are ports forwarded on the second WAN?

        Outbound: does the phone system need to reestablish the connection?

        https://docs.netgate.com/pfsense/en/latest/troubleshooting/multi-wan.html

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

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        • A
          assistenzanet95 @SteveITS
          last edited by

          @steveits Hi, thanks for your reply. Actual configuration is restored from a backup on another hardware. All the rest of setup is working, just this part of failover with voip not. Previous system was pfsense 2.4.5, actual 2.6

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          • A
            assistenzanet95
            last edited by

            Is it possible that, like the 2.6 bug that was later fixed with a patch, which didn't let upd traffic pass through the captive portal, in this case it doesn't let udp traffic pass through the failover gateway?

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