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No voip traffic with gateway failover

Scheduled Pinned Locked Moved Routing and Multi WAN
4 Posts 2 Posters 837 Views
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  • A
    assistenzanet95
    last edited by Mar 20, 2023, 2:10 PM

    Hi, i have this issue when first wan goes down and failover switch to the second wan. All internet traffic is ok but voip service not. External sip service can succesfully ping the second wan.

    S 1 Reply Last reply Mar 20, 2023, 2:46 PM Reply Quote 0
    • S
      SteveITS Rebel Alliance @assistenzanet95
      last edited by Mar 20, 2023, 2:46 PM

      @assistenzanet95 Is this an inbound or outbound connection?

      Inbound: are ports forwarded on the second WAN?

      Outbound: does the phone system need to reestablish the connection?

      https://docs.netgate.com/pfsense/en/latest/troubleshooting/multi-wan.html

      Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
      Upvote 👍 helpful posts!

      A 1 Reply Last reply Mar 20, 2023, 2:51 PM Reply Quote 0
      • A
        assistenzanet95 @SteveITS
        last edited by Mar 20, 2023, 2:51 PM

        @steveits Hi, thanks for your reply. Actual configuration is restored from a backup on another hardware. All the rest of setup is working, just this part of failover with voip not. Previous system was pfsense 2.4.5, actual 2.6

        1 Reply Last reply Reply Quote 0
        • A
          assistenzanet95
          last edited by Mar 22, 2023, 7:09 AM

          Is it possible that, like the 2.6 bug that was later fixed with a patch, which didn't let upd traffic pass through the captive portal, in this case it doesn't let udp traffic pass through the failover gateway?

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