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No connection with PPPoE and VLan connection

Scheduled Pinned Locked Moved General pfSense Questions
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  • S
    stephenw10 Netgate Administrator
    last edited by Mar 28, 2023, 9:41 PM

    @airone-0 said in No connection with PPPoE and VLan connection:

    Technicolor DGA4331

    Hmm, interesting it looks like that device has a removable SFP module that might indeed work in the 4100 directly. My Italian is.... not good though! 😉 I can't see exactly what it is. GPON?
    You would lose the phone connection of course.
    That shouldn't be required to get full throughput though.

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    • A
      Airone 0
      last edited by Mar 28, 2023, 10:00 PM

      On sight it looks like a removable SFP module, but I can't take it apart because I'm not the only one using internet now, I'll do this test tomorrow and let you know. See you tomorrow.
      Thank you.
      Raoul

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      • A
        Airone 0
        last edited by Airone 0 Mar 29, 2023, 10:16 AM Mar 29, 2023, 10:13 AM

        Hi @stephenw10 ,
        I just removed the SPF module from the TIM modem
        Untitled-1.jpg

        and I mounted it on the combo port of the Wan. I tried alternately enabling the two previously created WAN configurations (WAN and WANTIM), but no connection came up. I looked in the Netgate GUI menu for anything that told me that the inserted module was active, but I have no evidence that it works. I don't know if I have to activate it somehow, install some drivers or something else, for me it could also be turned off or incompatible. Now I had to insert it again in the TIM Modem, but I intend to do other tests later.

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        • S
          stephenw10 Netgate Administrator
          last edited by Mar 29, 2023, 11:51 AM

          Hmm, that's interesting. It may not work in other devices. Those modules can be very fussy!

          The first test would be to put it in one of the SFP ports on the 4100, say WAN1 (ix3), then run at the command line:

          ifconfig -vvvm ix3
          

          That will show data from the module if it's able to read it.

          Using the SFP module directly in the 4100 would be really nice solution but it shouldn't be required to get the full bandwidth.
          You might check for errors in the interfaces in Status > Interfaces when it's showing only 20Mbps upload.

          Steve

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          • A
            Airone 0
            last edited by Airone 0 Mar 29, 2023, 5:46 PM Mar 29, 2023, 5:44 PM

            No way, it just looks like it's turned off. I found this photo on the Web where you can see that the LEDs on the WAN port light up even in the presence of the fiber connection only,
            Untitled-1.jpg
            but in my case the LEDs stay off.

            In response to Status > Interface
            Untitled-2.jpg
            the interface appears as if it were turned off.

            This is the list that came out in response to the command you asked me (address are modified):

            
            Shell Output - ifconfig -vvvm ix3
            
            ix3: flags=8863<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
            	options=4e138bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,RXCSUM_IPV6,TXCSUM_IPV6,NOMAP>
            	capabilities=4f53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,NETMAP,RXCSUM_IPV6,TXCSUM_IPV6,NOMAP>
            	ether xx:xx:xx:xx:xx:xx
            	inet6 xxxx::xxxx:xxxx:xxxx:xxxx%ix3 prefixlen 64 scopeid 0x8
            	media: Ethernet autoselect
            	status: no carrier
            	supported media:
            		media autoselect
            		media 10baseT/UTP
            		media 100baseTX
            		media 1000baseT
            	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
            
            
            

            I don't know if there is a compatibility list for SFP modules, probably the 4100 needs an internal driver for this one which is not installed. I don't know what else to try.

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            • S
              stephenw10 Netgate Administrator
              last edited by Mar 29, 2023, 7:56 PM

              There's no driver you could use here, it may just not be compatible.

              In that photo though the link LEDs for ix3 are lit. Which is interesting.

              Reviewing though the ix combo ports won't show the module info which makes this inconvenient. It should show linked though if it could work.

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              • A
                Airone 0
                last edited by Mar 30, 2023, 8:49 AM

                I read about MAC spoofing for WAN PPPoE connections and I need to try it, but MAC address field does not appear in the WANTIM configuration window. I also read that the MAC address for spoofing must be entered where the parent interface (ix3) is present, but also in the WAN configuration window the MAC address field does not appear. Where am I wrong?

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                • A
                  Airone 0
                  last edited by Mar 30, 2023, 10:56 AM

                  Solved MAC spoofing problem. I've printed you a picture of my dashboard in case you see anything strange. I'm about to give up, I don't know what to do anymore.
                  Untitled-1.jpg

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                  • S
                    stephenw10 Netgate Administrator
                    last edited by stephenw10 Mar 30, 2023, 4:41 PM Mar 30, 2023, 4:41 PM

                    So how it that connected right now?

                    What's working or not working?

                    The gateway passed by PPPoE may not respond to ping so you might want to set an external monitoring IP like 8.8.8.8.
                    https://docs.netgate.com/pfsense/en/latest/routing/gateway-configure.html#advanced-gateway-settings

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                    • A
                      Airone 0
                      last edited by Mar 30, 2023, 7:43 PM

                      Hello @stephenw10 ,
                      now the 4100 is connected to the ISP's modem/Ont again, that's the only way it works even though I have limited upload speed. I also saw that there are problems with the gateway, but I can't figure out where to make changes to fix it.

                      Untitled-2.jpg
                      Untitled-1.jpg

                      However, everything seems to work without problems, I don't see where the above problem could affect.

                      S 1 Reply Last reply Mar 30, 2023, 8:54 PM Reply Quote 0
                      • S
                        stephenw10 Netgate Administrator @Airone 0
                        last edited by Mar 30, 2023, 8:54 PM

                        Set a different monitor IP in System > Routing > Gateways > Edit the WAN_PPPoE gateway.

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                        • A
                          Airone 0
                          last edited by Mar 30, 2023, 9:02 PM

                          Already done, thanks. But now I will try to unlock the Modem/ONT in order to read its settings or I will look for a compatible SFP module to use the same 4100 as ONT. I don't see other possibilities. If you have any other ideas, welcome.
                          Thanks anyway for the assistance you have provided me.

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