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    SFP modules not visible

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by stephenw10

      Mmm, this raises a better question. Those two SFP modules you have are completely different. One is GPON the other is just BiDi. In the linked blog post the service is provided via BiDi, so no GPON.

      Why do you have a GPON module?

      If your service is GPON the BiDi module will not work with it. It will not link, which is what you're seeing.

      Steve

      1 Reply Last reply Reply Quote 0
      • A
        Airone 0
        last edited by

        Hi @,
        I'm completely confused after what you said. The GPON module is the one supplied with my ISP's router, and it is the one that allows the fiber connection.

        Untitled-4.jpg

        As I already told you, this is my first experience with fiber and SFP modules, so I'm only now realizing the various differences that exist. If as you tell me, BiDi is different from GPON (I don't know what they are), and apparently my service is GPON, why the GPON SFP module doesn't work in 4100, but it works in ISP's router? Are there any other differences to consider?
        Excuse me, but I'm getting a headache.

        Dobby_D bmeeksB 2 Replies Last reply Reply Quote 0
        • Dobby_D
          Dobby_ @Airone 0
          last edited by

          @airone-0

          As I already told you, this is my first experience with
          fiber and SFP modules, so I'm only now realizing the
          various differences that exist.

          Maybe then it would be time to get some more knowledge
          over this. Some points for you to start over may be;

          • Small Form-factor Pluggable english
          • PON & AON - Was ist das? german
          • AON, GPON, XGS-PON german

          There are many standards all over the world used by ISPs
          and the most common ones are AON, GPON and XGS-PON. They use their own equipment together with their
          SFP modules, and inside of there routers is often a
          software based modem or another software that is
          capable or able to handle that PON module.
          Because they know their own modules!

          and apparently my service is GPON, why the GPON
          SFP module doesn't work in 4100,

          The SFP cage is able to hold "perhaps" something like
          an SFP ADSL/ADSL2VDSL/VDLS2 modem, where the
          fully software is inside of the SFP! This is the
          point why it can be used and in some cases it will work
          out of the box together with pfSense and or Netgate devices. But not the AON, GPON or XGS-PON SFP`s,
          because there are often a software part inside of the
          router that is playing together or able to read that data
          from that SFP PON devices.

          but it works in ISP's router? Are there any other
          differences to consider?

          From what Netgate should know all differences from all ISPs all over the world using inside of their equipment?
          In my eyes they simple can´t do.

          Excuse me, but I'm getting a headache.

          For sure many users will do in that situation! They see only the SFP cage and thinking "this must be matching well for me", but it isn´t.

          Here in Germany we have a greater Fiber offensive from the german Telekom and there are only two well known
          routers that will running out of the box with their fiber line.

          • AVM Fritz!Box routers
            With their own AON and GPON SFP modules
          • Telekom Smart4 router
            With their own software modem inside

          If you are using their routers, together with their equipment, all is fine, because their routers own that software part to connect and also to use that SFP PON
          module.

          #~. @Dobby

          Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
          PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
          PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

          1 Reply Last reply Reply Quote 0
          • bmeeksB
            bmeeks @Airone 0
            last edited by bmeeks

            @airone-0:
            The short answer to your question is that many different and subtle variations exist with fiber connection techology and therefore also with the required SFP adapters.

            And GPON is not the exact same everywhere either. Equipment vendors like to sometimes do things slightly different from their competitors. Only they know the full reason for that 🙄.

            So GPON from your ISP is quite possibly not deployed the same as GPON by my ISP. It's an unfortunate circumustance. The result is what you are experiencing when it comes to attempting to use an SFP in your Netgate hardware.

            The SFP adapters also pull power from the combo port they are plugged into. Some adapters may need more power than others and thus might overload a combo-port on a given device generating a "no connection" condition.

            Dobby_D 1 Reply Last reply Reply Quote 1
            • Dobby_D
              Dobby_ @bmeeks
              last edited by

              @bmeeks

              I am with you, I was taking the GPON from my AVM Fritz!Box
              5530 into the pfSense APU6B4 SFP port and it was not running. I was calling (phone) AVM in Berlin and they explained me that in their router is a small "software like modem" that plays only with their equipment together!

              The VDSL2 SFP modem from Allnet was running "out of the box" inside of my APU6B4 together with pfSense.

              #~. @Dobby

              Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
              PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
              PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ah, OK. Yes that explains why the BiDi module is not working. The incoming fiber is GPON so you need an ONU/ONT device on the end of it.
                Do you not have the same ISP as the blog author?

                It's going to be very hard to know what that GPON module is doing or is capable of It may be locked to the ISP router.

                Steve

                Dobby_D 1 Reply Last reply Reply Quote 0
                • Dobby_D
                  Dobby_ @stephenw10
                  last edited by

                  @stephenw10

                  Do you not have the same ISP as the blog author?

                  If you mean me, I am at the German Telekom, but it
                  explains that the SFP GPON module is working out
                  of the box with the ISP router and not with the
                  Netgate device.

                  #~. @Dobby

                  Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                  PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                  PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by stephenw10

                    No I meant @Airone-0. They referenced a blog post showing this done using a BiDi module with a specific ISP.

                    Dobby_D 1 Reply Last reply Reply Quote 0
                    • Dobby_D
                      Dobby_ @stephenw10
                      last edited by

                      @stephenw10 said in SFP modules not visible:

                      No I meant @Airone-0. They referenced a blog post showing this done using a BiDi module with a specific ISP.

                      Oh ok then I am sorry about, I was not getting it right.

                      #~. @Dobby

                      Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                      PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                      PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                      1 Reply Last reply Reply Quote 0
                      • A
                        Airone 0
                        last edited by

                        @stephenw10 said in SFP modules not visible:

                        Do you not have the same ISP as the blog author?
                        It's going to be very hard to know what that GPON module is doing or is capable of It may be locked to the ISP router.

                        And in fact I think that's the problem. No, I don't have the same ISP as the blog author. I didn't think there could be all these variables for a simple fiber optic link. What is the use of having a comboport for SFP modules if the same SFP modules are then linked by ISPs via software to individual routers and are not usable by others? This means that you are unable to manage a fiber optic connection yourself and you are forced to go through an external ONT always provided by the ISP. Fantastic!
                        @stephenw10 , thank you for the technical information and lessons you gave me, surely now I know much more than before. Thanks anyway to all of you who have given me precise information on how ISPs use a fiber optic connection and how capable they are of complicating it. I keep looking for information about my ISP's FTTH and in case I find something that allows me to connect the 4100 directly to the fiber I will report it in this thread.
                        Thank you all.
                        Raoul

                        Dobby_D 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Unfortunately GPON is a special case here. There are many, many variables. It's often required to program the module for the ISP specifically. It's actually a complete router in the module.
                          The first thing I'd check though is whether that's actaully a 1G module. That device looks like it could be 2.5G and the port on the 4100 will only link at 1G.
                          Can you see the link speed in the ISP router?

                          Steve

                          1 Reply Last reply Reply Quote 0
                          • Dobby_D
                            Dobby_ @Airone 0
                            last edited by

                            @airone-0 said in SFP modules not visible:

                            about my ISP's FTTH and in case I find something that allows me to connect the 4100 directly to the fiber I will report it in this thread.

                            Here in germany you get in normal three point the fiber will be comming inside of the house or building;

                            • HüP - (Hausübergabepunkt)
                              The point where the fiber wire goes into the building
                            • TA - Teilnehmeranschluss
                              The point where the fiber wire comes out of the wall to the apartment
                            • ONT - (Optical Network Termination)
                              *If you have not a router with an internal fiber
                              modem you need this ONT, but you can now
                              connect your favorite router to the FTTH network
                              from your ISP.
                            • No ONT is needed when you own a router with an integrated fiber modem and where you can stich in
                              the SFP module (AON / GPON / XGS-PON) and the
                              software of the router will do that part then.

                            So if you have the chance to get hands on an ONT
                            and install that device between the Fiber connect
                            and the pfSense, it will be the best thing as I see it.

                            #~. @Dobby

                            Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                            PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                            PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                            1 Reply Last reply Reply Quote 0
                            • A
                              Airone 0
                              last edited by

                              @stephenw10 said in SFP modules not visible:

                              Can you see the link speed in the ISP router?

                              No, this is what I see about the connection:
                              Untitled-5.jpg

                              @dobby_ said in SFP modules not visible:

                              So if you have the chance to get hands on an ONT
                              and install that device between the Fiber connect
                              and the pfSense, it will be the best thing as I see it.

                              I installed the ONT between the fiber connector and the 4100 (pfSense), but it seems that the latter does not recognize it as an SFP module.
                              Tomorrow a friend of mine should bring me a SFP Media Converter with which I will do some connection test to the ISP with the GPON module. I will keep you informed.

                              Dobby_D 1 Reply Last reply Reply Quote 0
                              • Dobby_D
                                Dobby_ @Airone 0
                                last edited by

                                @airone-0

                                ISP --- HüP --- TA --- ONT --- pfSense

                                red = fiber (sfp)
                                blue = copper (eth)

                                But often that ONT came sorted with an 2,5 GBit/s ethernet port so you will need a 2,5 GBit/s port at your pfSense side to get the full given line speed out or that you will be not creating a so called "bottleneck". So the ONT is in my eyes doing what you might be hoping top get out from your friends "box".

                                #~. @Dobby

                                Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                                PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                                PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Yes, if I was trying to get this to work I would try to test with a separate SFP+ NIC in a test box. Something Intel x520/540 based would show you the module info.
                                  There is currently very limited support for multi-link speeds in FreeBSD so if the module does require a 2.5G Ethernet side it makes things more difficult. You might find support for that n Linux though as a test.
                                  Otherwise, the ISP is sufficiently big, it's very likely someone else has already tried to use the GPON module with some 3rd party router and may have documented it somewhere.

                                  Steve

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    Airone 0
                                    last edited by Airone 0

                                    @stephenw10

                                    Therefore, the test is fully successful. I inserted the ISP's SFP ONT module into the Media Converter and, after connecting it to the 4100's WAN, the latter was able to connect internet.

                                    Untitled-11.jpg

                                    Untitlled-12.jpg

                                    This satisfies me enormously also because a physical dependence between the Router supplied by the ISP and the GPON SFP module is thus excluded. But the thing I keep wondering is why, inserting the same SFP module inside the 4100, the latter fails to make it work? At this point I might as well leave it as it is, excluding the ISP router altogether, but it just feels like a waste to have a 4100 with two SFP ports and not be able to use them. What's the problem? The Media Converter has 1 Gigabit SFP port and I don't think it would be a problem for the 4100. What else could I test?

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Ah, good result!
                                      That's interesting. I might have expected it to work in the 4100 combo port given that. The fact it doesn't implies some low level incompatibility which we can't see.
                                      I would still want to test in a separate NIC where you can see the connection type it presents on it's internal interface.
                                      Either way though there is nothing you can set or change on the 4100 to force it to work so I think using the media converter is going to be the only solution.

                                      Steve

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        Airone 0
                                        last edited by

                                        @stephenw10

                                        I try to see if anyone in the Italian group has already had any similar experience with the 4100 and with this ISP. I open a thread and see if anyone replies.

                                        Dobby_D MarinSNBM 2 Replies Last reply Reply Quote 1
                                        • Dobby_D
                                          Dobby_ @Airone 0
                                          last edited by

                                          @airone-0

                                          This satisfies me enormously also because a physical dependence between the Router supplied by the ISP and the GPON SFP module is thus excluded.

                                          You lucky one! I have this also tried out with the SFP GPON
                                          module from the AVM FB 5530 with no success, it must
                                          be inserted into the AVM FB 5530 router to work fine.

                                          #~. @Dobby

                                          Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                                          PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                                          PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                                          1 Reply Last reply Reply Quote 0
                                          • MarinSNBM
                                            MarinSNB @Airone 0
                                            last edited by

                                            @airone-0

                                            Try this to see if your GPON is included in their research:

                                            https://hack-gpon.github.io/

                                            Netgate 6100 Max pfSense+
                                            —>Unifi Aggregation/24 Pro PoE/24 PoE Enterprise switches
                                            —> UCK2+
                                            —> 3x U6E APs

                                            Dobby_D 1 Reply Last reply Reply Quote 1
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