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    pfSense Plus 23.01 : Unable to gather system activity (1)

    General pfSense Questions
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    • S
      Superpaul209
      last edited by

      Hello,

      I would like to send a new bug report about the system activity webpage on my SG-1100 and SG-3100 appliances. With the new update 23.01, I can't look the page because it sends an error :

      Unable to gather system activity (1)

      Without any other information. Any ideas what is causing this issue ? Do you have the issue on your appliances too ?

      Thanks for your help :)

      1 Reply Last reply Reply Quote 0
      • F
        FSC830
        last edited by

        No, runs at my SG-3100 (updated from 22.05 to 23.01):

        4e713521-e4fb-4cdd-9755-64da5461b946-grafik.png

        Regards

        1 Reply Last reply Reply Quote 0
        • S
          Superpaul209
          last edited by

          If this issue only happens for my appliances, what could I do to fix it ?

          1 Reply Last reply Reply Quote 0
          • F
            FSC830
            last edited by

            If possible, save the config and do a clean install from scratch. This would be my choice.
            But may be someone else jumps in, knowing whats causing the issue.
            But to be honest: the error description is rather unclear.
            Nothing seen in any log file?

            Regards

            S 1 Reply Last reply Reply Quote 0
            • S
              Superpaul209 @FSC830
              last edited by Superpaul209

              @fsc830
              0c28309b-5262-404f-96aa-a5d3d7572645-image.png
              I only see this error and it doesn't log anything in the system logs.

              1 Reply Last reply Reply Quote 0
              • S
                Superpaul209
                last edited by

                Hello,

                Im still having this issue after one month, is there a patch or fix available to solve this issue ?

                It would be nice to see my pfsense activity on the web page ๐Ÿ™‚

                Thanks

                cappieC 1 Reply Last reply Reply Quote 0
                • cappieC
                  cappie @Superpaul209
                  last edited by

                  @superpaul209 have you applied all the recommended patches in System Patches.

                  Also wondering if it's related to this: Bug #13776

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    Superpaul209 @cappie
                    last edited by

                    @cappie When looking in the system patches page, there are none available
                    e541a2e9-dfe5-4ae1-a9f0-19f8817f40a9-image.png

                    Only 2 fixes that I have applied manually after a report on the forum.

                    The bug 13776 could be related to my issue, Im not 100% sure.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      You need to update the System Patches package in the package manager.

                      Can you run top -HaSP at the console command line? That should give you the same output that system activity usually shows.

                      Steve

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        Superpaul209 @stephenw10
                        last edited by

                        @stephenw10 I have updated the system patches package and applied all recommended fixes.

                        Also the output of the command :
                        e946103b-cc7a-45b7-ad1a-bbccf0d6a197-image.png

                        Invalid locale

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok, interesting. However you can't run that in the gui Command Prompt page.
                          It has to be act the actual command line, so using the console directly or via SSH.

                          Also try running locale -a
                          That should show a large list of locale files.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            Superpaul209 @stephenw10
                            last edited by

                            @stephenw10 it runs well in SSH

                            824a2a21-bbe9-445a-ae96-86ce0c5abfd8-image.png

                            and the locale -a command shows a long list of localizations :

                            C
                            C.UTF-8
                            POSIX
                            .................
                            

                            I can't post the list, its too long.

                            cappieC 1 Reply Last reply Reply Quote 0
                            • cappieC
                              cappie @Superpaul209
                              last edited by

                              @superpaul209 @stephenw10 can confirm if I switch my language to French I will get the same error "Unable to gather system activity (1)" in the GUI but can successfully run top -HaSP via ssh command line.

                              Screenshot from 2023-04-28 08-55-22.png

                              1 Reply Last reply Reply Quote 1
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Yup, I'm seeing that. Looks like a bug....

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  This one: https://redmine.pfsense.org/issues/13776

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    Superpaul209 @stephenw10
                                    last edited by

                                    @stephenw10 Is there a fix for this issue ? or not yet?

                                    cappieC 1 Reply Last reply Reply Quote 0
                                    • cappieC
                                      cappie @Superpaul209
                                      last edited by

                                      @superpaul209 No fix yet, but if you star the issue on Redmine you will receive updates on the progress. Or add it to your RSS reader.

                                      @stephenw10 said in pfSense Plus 23.01 : Unable to gather system activity (1):

                                      This one: https://redmine.pfsense.org/issues/13776

                                      ๐Ÿ™Œ yeah that's what I thought too, I linked to that earlier but didn't have time to test. Glad to see my old brain can still function that early in the am.

                                      stephenw10S 1 Reply Last reply Reply Quote 1
                                      • stephenw10S
                                        stephenw10 Netgate Administrator @cappie
                                        last edited by

                                        @cappie said in pfSense Plus 23.01 : Unable to gather system activity (1):

                                        I linked to that earlier

                                        Doh, missed that. ๐Ÿคฆ

                                        1 Reply Last reply Reply Quote 0
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