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    pfSense and NAS port opening

    Scheduled Pinned Locked Moved NAT
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    • A
      Airone 0
      last edited by

      Hello @johnpoz,

      great, better that way. But now I have to solve the problem of the DNS used in the local network. As long as the PC is outside the pfSense network and connects to for example myDDNS.synology.com, there is no problem. But when the PC app tries to make the same connection from within the Netgate's network, the connection fails. Strangely, even if I enter the WAN IP instead of the DNS, the connection fails. At first I thought it was a DNS resolution problem, but if even with the IP it doesn't connect the problem must be elsewhere, but I don't know where.

      S johnpozJ 2 Replies Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @Airone 0
        last edited by

        @airone-0 Port forwarding needs reflection enabled on the rule, or better yet split DNS via a host override to point to the LAN IP.

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote ๐Ÿ‘ helpful posts!

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator @Airone 0
          last edited by johnpoz

          @airone-0 said in pfSense and NAS port opening:

          even if I enter the WAN IP instead of the DNS

          Yeah that would fail unless you setup nat reflection, but as SteveITS mentions split dns is better solution normally.

          So something.ddns.tld out on the internet resolves to public 1.2.3.4, but internally when your devices are asking your local dns then something.ddns.tld should resolve to say 192.168.1.100 (the local IP of your nas).. This is accomplished with a simple host override.

          If your devices are not using your local dns, then yeah nat reflection would be needed to be setup.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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          • A
            Airone 0
            last edited by

            To tell the truth yesterday I had tried, but having had no result I had deleted it. I've re-entered it now, set the dns and local ip address of the NAS, but nothing has changed.

            Untitled-1.jpg

            It's possible that being a beginner with these issues I'm doing something wrong. Anyway, thank you for the support you are giving me.

            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @Airone 0
              last edited by

              @airone-0 so make sure your client is actually using pfsense as its dns, that its not pointing else where, or if app or browser sort of app make sure its not using doh

              Also validate that your host override is working, use your fav dns tool, host, nslookup, dig and do a query for that fqdn does it return the IP you put in for the override.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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              • A
                Airone 0
                last edited by Airone 0

                The IP I entered in the override is the local one of the NAS, the DNS entered in the override (host name + host domain) is currently resolved with the same IP reported for the WAN on the dashboard. The PC I'm using now is connected to the Netgate LAN (192.168.0.x) and via local addresses it also see the NAS and its servers, while the NAS is connected to LAN2 (172.18.0.x). If I disconnect the local network from this PC and connect it to an external network (via mobile wifi), the App on the PC immediately connects to the NAS server. I hope I have explained the situation clearly.

                S 1 Reply Last reply Reply Quote 0
                • S
                  SteveITS Galactic Empire @Airone 0
                  last edited by

                  @airone-0 said in pfSense and NAS port opening:

                  currently resolved with the same IP reported for the WAN

                  So then your PC is either not using pfSense for DNS, or your PC is caching the answer (Windows: ipconfig /flushdns) or the override is not configured correctly.

                  Run "nslookup hostname ip-of-pfsense" and see what it answers.

                  Screenshot of the override?

                  You may also need a firewall rule allowing from LAN to the NAS_IP:port although by default all traffic is allowed on LAN.

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote ๐Ÿ‘ helpful posts!

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    Airone 0 @SteveITS
                    last edited by

                    @steveits said in pfSense and NAS port opening:

                    Screenshot of the override?

                    Untitled-1.jpg

                    @steveits said in pfSense and NAS port opening:

                    Run "nslookup hostname ip-of-pfsense" and see what it answers.

                    PS C:> nslookup hostname xx.yy.zz.218
                    Server:  host-xx-yy-zz-218.retail.telekom.it
                    Address:  xx.yy.zz.218
                    
                    *** host-xx-yy-zz-218.retail.telekomi.it non รจ in grado di trovare hostname: Non-existent domain
                    PS C:>
                    

                    Well, now what? Why "Non-existent domain"?

                    S johnpozJ 2 Replies Last reply Reply Quote 0
                    • S
                      SteveITS Galactic Empire @Airone 0
                      last edited by

                      @airone-0 Sorry, I meant to use your hostname and the LAN IP of pfSense. So

                      nslookup yours.synology.me 192.168.0.1

                      that will show you what pfSense is providing for DNS.

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote ๐Ÿ‘ helpful posts!

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator @Airone 0
                        last edited by johnpoz

                        @airone-0 said in pfSense and NAS port opening:

                        xx.yy.zz.218

                        That is IP address of pfsense.. You didn't even ask for the fqdn you put in which is something.synology.me

                        Here..

                        lookup.jpg

                        Where 192.168.9.253 is the IP address of my pfsense where unbound (resolver) where I put in the host override.

                        When you don't actually use the actual fqdn, host.doman.tld with nslookup it quite often will use a search suffix and ask for whatever domain your machine is in..

                        example see where I only ask for aaahost, but the question that gets asked to dns is with my local domain name attached.

                        ask.jpg

                        set debug shows you the details of what is being asked, what is returned, etc.

                        you can also set where you ask other then your default NS.

                        details.jpg

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                        • A
                          Airone 0
                          last edited by

                          Now I'm in total confusion, too much information.
                          Anyway...

                          > myname.synology.me
                          Server:  host-xx-yy-zz-218.retail.telekom.it
                          Address:  xx.yy.zz.218
                          
                          ------------
                          Got answer:
                              HEADER:
                                  opcode = QUERY, id = 7, rcode = NXDOMAIN
                                  header flags:  response, want recursion, recursion avail.
                                  questions = 1,  answers = 0,  authority records = 1,  additional = 0
                          
                              QUESTIONS:
                                   myname.synology.me.NetgateDomain, type = A, class = IN
                              AUTHORITY RECORDS:
                              ->  (root)
                                  ttl = 2855 (47 mins 35 secs)
                                  primary name server = a.root-servers.net
                                  responsible mail addr = nstld.verisign-grs.com
                                  serial  = 2023042800
                                  refresh = 1800 (30 mins)
                                  retry   = 900 (15 mins)
                                  expire  = 604800 (7 days)
                                  default TTL = 86400 (1 day)
                          
                          ------------
                          ------------
                          Got answer:
                              HEADER:
                                  opcode = QUERY, id = 8, rcode = NXDOMAIN
                                  header flags:  response, want recursion, recursion avail.
                                  questions = 1,  answers = 0,  authority records = 1,  additional = 0
                          
                              QUESTIONS:
                                   myname.synology.me.NetgateDomain, type = AAAA, class = IN
                              AUTHORITY RECORDS:
                              ->  (root)
                                  ttl = 2855 (47 mins 35 secs)
                                  primary name server = a.root-servers.net
                                  responsible mail addr = nstld.verisign-grs.com
                                  serial  = 2023042800
                                  refresh = 1800 (30 mins)
                                  retry   = 900 (15 mins)
                                  expire  = 604800 (7 days)
                                  default TTL = 86400 (1 day)
                          
                          ------------
                          ------------
                          Got answer:
                              HEADER:
                                  opcode = QUERY, id = 9, rcode = NOERROR
                                  header flags:  response, auth. answer, want recursion, recursion avail.
                                  questions = 1,  answers = 1,  authority records = 0,  additional = 0
                          
                              QUESTIONS:
                                   myname.synology.me, type = A, class = IN
                              ANSWERS:
                              ->   myname.synology.me
                                  internet address = 172.18.0.10
                                  ttl = 3600 (1 hour)
                          
                          ------------
                          ------------
                          Got answer:
                              HEADER:
                                  opcode = QUERY, id = 10, rcode = NOERROR
                                  header flags:  response, auth. answer, want recursion, recursion avail.
                                  questions = 1,  answers = 0,  authority records = 0,  additional = 0
                          
                              QUESTIONS:
                                   myname.synology.me, type = AAAA, class = IN
                          
                          ------------
                          Nome:     myname.synology.me
                          Address:  172.18.0.10
                          >
                          

                          It would appear that the binding set by Host Override between myname.synology.me and the internal IP of the NAS exists (last two lines). Big problem for me, how do we get out of this?

                          johnpozJ S 2 Replies Last reply Reply Quote 0
                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @Airone 0
                            last edited by

                            @airone-0 said in pfSense and NAS port opening:

                            Big problem for me, how do we get out of this?

                            out of what? That seems like working fine to me.. Windows loves to add suffix to queries - you could put a . on the end of your fqdn if you don't want to let windows add its search suffix domains.

                            Or you could setup windows NOT to ever do that..

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                            A 1 Reply Last reply Reply Quote 0
                            • S
                              SteveITS Galactic Empire @Airone 0
                              last edited by

                              @airone-0 said in pfSense and NAS port opening:

                              how do we get out of this?

                              From the screenshot it looks like you ran nslookup which opens its own command line. "Exit" or CTRL+C should get you out.

                              "Server: host-xx-yy-zz-218.retail.telekom.it
                              Address: xx.yy.zz.218"

                              ...that looks like you are not using pfSense LAN IP for your DNS? What is the .218 address?

                              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                              Upvote ๐Ÿ‘ helpful posts!

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                              • A
                                Airone 0 @johnpoz
                                last edited by Airone 0

                                @johnpoz said in pfSense and NAS port opening:

                                That seems like working fine to me..

                                We've gotten away from the problem: I can't contact the NAS from my PC if I use DNS myname.synology.me or xx.yy.zz.218 instead of the local IP of the NAS.

                                @johnpoz

                                This is the situation:

                                Untitled-2.jpg

                                Untitled-1.jpg

                                NAS - 172.18.0.10
                                PC - 192.168.0.2
                                Dynamic IP from ISP (myname.synology.me) - xx.yy.zz.218

                                • The IP I entered in the override is the local one of the NAS, the DNS entered in the override (host name + host domain) is currently resolved with the same IP reported for the WAN on the dashboard.
                                • The PC I'm using now is connected to the Netgate LAN (192.168.0.2). Using NAS local address (172.18.0.10) it also can connect the NAS and its servers. Using the external IP from ISP (xx.yy.zz.281 or dns myname.synology.me, the PC cannot contact the NAS.
                                • If I disconnect this PC from the local network and connect it to an external network (via mobile wifi), the PC immediately connects to the NAS server using the external IP from ISP (xx.yy.zz.281 or dns myname.synology.me.

                                That's all (folks).

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                                • S
                                  SteveITS Galactic Empire @Airone 0
                                  last edited by

                                  @airone-0 said in pfSense and NAS port opening:

                                  I can't contact the NAS from my PC if I use DNS myname.synology.me or xx.yy.zz.218 instead of the local IP

                                  Right which would typically mean it's either a DNS problem or a NAT reflection problem. Figuring out to what myname.synology.me resolves will tell you.

                                  If it's resolving to 172.18.0.10 then there is no reason within pfSense why it won't work using myname.synology.me if it works using 172.18.0.10, since that is the same as far as pfSense knows. Is that hostname properly configured on the NAS?

                                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                  Upvote ๐Ÿ‘ helpful posts!

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    Airone 0 @SteveITS
                                    last edited by

                                    @steveits said in pfSense and NAS port opening:

                                    Is that hostname properly configured on the NAS?

                                    There doesn't appear to be a Hostname to set, perhaps a Server Name.

                                    Untitled-4.jpg Untitled-3.jpg

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                                    • A
                                      Airone 0
                                      last edited by

                                      @SteveITS

                                      I have tried deleting all DNS servers from DHCP servers settings and from System / General Setup. Then from
                                      Diagnostics / Command Prompt I ran

                                      nslookup myname.synology.me
                                      

                                      and I received as an answer

                                      Servers: 127.0.0.1
                                      Address: 127.0.0.1#53
                                      
                                      Name: myname.synology.me
                                      Address: 172.18.0.10
                                      

                                      Same thing done by the PC client with this answer:

                                      Server: UnKnown
                                      Address: 192.168.0.1
                                      
                                      Name: rmyname.synology.me
                                      Address: 172.18.0.10
                                      
                                      

                                      Now the App on the PC is connected, but if I had to tell you why it's working now, I couldn't explain it.
                                      Do you have an answer?

                                      johnpozJ 1 Reply Last reply Reply Quote 0
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator @Airone 0
                                        last edited by

                                        @airone-0 said in pfSense and NAS port opening:

                                        Do you have an answer?

                                        We already went over that answer - if your not asking the dns where you setup the override, then no your override wouldn't work..

                                        If I ask billy for john's phone number, and billy doesn't even know a john how would he know john's phone number..

                                        Not sure what your pc is asking, 192.168.0.1 - is that pfsense?? If so then it should resolve the PTR for the server name, and not come back unknown..

                                        As to that first example - that is just asking itself, ie lookback 127.0.0.1, where it actually gets forwarded you would have to check on wherever system that was - your nas?

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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