New Netgate 6100 device no TAC Lite
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Done
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I also recently purchased a 6100 Max which I love. I also received only Community Support and said I should Tac Lite support.
Netgate 6100
Serial: [redacted]
Netgate Device ID: [redacted] -
@stephenw10 said in New Netgate 6100 device no TAC Lite:
Done
Thanks man! It’s the little things in life…
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To be clear all Netgate devices are covered by TAC Lite. It's only the additional support subscription that shows like that. The coverage is identical.
Steve
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Which is why I won't be changing these things -- as long as it is a Netgate device it will get updates. Changes are not needed.
Ryan
Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
Requesting firmware for your Netgate device? https://go.netgate.com
Switching: Mikrotik, Netgear, Extreme
Wireless: Aruba, Ubiquiti -
@rcoleman-netgate said in New Netgate 6100 device no TAC Lite:
Which is why I won't be changing these things -- as long as it is a Netgate device it will get updates. Changes are not needed.
Why not just have this there by default for all Netgate devices? It's nice seeing the date which, in theory, aligns to the warranty period.
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@defenderllc Because TAC Lite doesn't expire with the warranty. TAC Lite follows the lifetime of the device.
Expiration of TAC Lite on non-Netgate devices will keep you from accessing updates in future releases of pfSense Plus.
Ryan
Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
Requesting firmware for your Netgate device? https://go.netgate.com
Switching: Mikrotik, Netgear, Extreme
Wireless: Aruba, Ubiquiti -
@rcoleman-netgate said in New Netgate 6100 device no TAC Lite:
@defenderllc Because TAC Lite doesn't expire with the warranty. TAC Lite follows the lifetime of the device.
Expiration of TAC Lite on non-Netgate devices will keep you from accessing updates in future releases of pfSense Plus.
Makes sense. So now I’m curious what happens if I keep my 6100 MAX past the date above. Sorry, I didn’t realize this was a manual thing.
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@defenderllc Nothing should happen - the update checks send the serial number as well. But if it does -- open a ticket.
Ryan
Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
Requesting firmware for your Netgate device? https://go.netgate.com
Switching: Mikrotik, Netgear, Extreme
Wireless: Aruba, Ubiquiti -
@rcoleman-netgate said in New Netgate 6100 device no TAC Lite:
@defenderllc Nothing should happen - the update checks send the serial number as well. But if it does -- open a ticket.
Thanks man. I won’t ask for this again if I end up buying an 8200 when they come back in stock. I’d like the extra cores and RAM.
