[Solved] Draytek Vigor 166. Frequently dropped connection.
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@robbiett Thanks for this information, I'll try your suggestion. Any help is much appreciated. Draytek sent me an alternative firmware (marked as beta) but with it I couldn't connect to the internet at all. There are two modem codes as standard with the latest firmware and I've tried them both, to no avail. I've been using a cable that came with the Fritzbox supplied by Zen, which has a RJ45 connection at the modem and have tried an alternative too :-( At least the MT992 seems fine (fingers crossed).
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@youngy
Do you happen to know what street cabinet type you have, Huawei or ECI?
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@robbiett Hi, this is the output from the Vigor 166. It says the DSLAM vendor is BDCM, which I think is Huawei with a Broadcom chipset. Is that right? It seems to me that the SNR margin is too low (3 dB), but altering the target via the Vigor console doesn't appear to have any impact on the SNR margin of the connection. I spoke to Zen about it and they said that it's not possible for them to adjust it for the line like they could with adsl.
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@youngy Yep, it is a Huawei cabinet. If it was an ECI it would have a vendor <IFTN>. At least you got the better of the two.
On those stats you had a heck of a delta set - I guess you were testing the limits. I also note that you were stuck on an interleaved profile.
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Setting the PPPoE interface to 1500 should automatically set the parent to 8 bytes above that. When I tested that recently it did not actually show on the pppoe but it was able to pass large packets.
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@stephenw10 Ok, I didn't know that; I've just been setting it by hand.
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@robbiett I might be being a bit dim but, do you have your ONT interface because your fibre is connected directly into pfSense? I just have a WAN (pppoe0) interface set up, which I've tried at various MTU values (1500, 1492, 1452). It didn't make any difference.
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Didn't make any difference to the dropped connections or to the MTU on the interfaces? It should at least change the mtu of the parent NIC. It probably wouldn't have made any difference to the drops. I doubt that's MTU related.
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I tried swapping back to the Openreach modem, which remained stable. Lastly, my ISP has arranged to send a replacement router (Fritzbox 7530) to test the line, but it can't be put into bridge mode so I'll end up with double NAT.
Cool, take it, you will be able to see the whole sync process
visually and on top you may be able to open the LAN port
to your pfSense as "exposed host", then you will be aware of double NAT!- Internet > DSL-Informationen
You may see there the problems better shown - Internet > Permit Access > Port Sharing
Set up "Exposed host", but only on the port for the pfSense
- Internet > DSL-Informationen
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@stephenw10 Yes, the mtu of the interface changed. But, as you suggest, the dropped connections didn't.
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@youngy Just to round off this thread, I contacted Draytek again and they supplied two alternative firmware for the Vigor 166. One of them (r15597_791_9cf83135b_beta) has been running for > 2 days without a dropped connection. Fingers crossed, that's given me a usable modem. Thanks for all your contributions.
