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    Pfsense possibly corrupted software

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      tibtub
      last edited by

      Hi so Ive been using a Netgate sg 2100 for some time with no issues until I lost my login credentials and had to do a reset. Problem is, the reset somehow saved preferences from my old setup. I upgraded to 23.05 and tried to reset again to factory defaults.

      It will reset the password and ip config but somehow remembers https being enabled and a package that shouldn't be there. Everything else is removed.

      Is there a way to fully erase this device and reinstall the OS?

      johnpozJ B S 3 Replies Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @tibtub
        last edited by

        @tibtub said in Pfsense possibly corrupted software:

        Is there a way to fully erase this device and reinstall the OS?

        Yeah grab the 2100 image from tac, and then you can do a full clean install.

        https://www.netgate.com/tac-support-request

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • cappieC
          cappie
          last edited by cappie

          @tibtub There's a doc for that here: Reinstalling on 2100

          Edit: beat by a legend.

          johnpozJ 1 Reply Last reply Reply Quote 3
          • B
            bigsy @tibtub
            last edited by

            This post is deleted!
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            • johnpozJ
              johnpoz LAYER 8 Global Moderator @cappie
              last edited by

              @cappie said in Pfsense possibly corrupted software:

              beat by a legend.

              haha - but you posted a better link to be honest, full instructions and the link to tac right there at the top of the page..

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              cappieC 1 Reply Last reply Reply Quote 1
              • cappieC
                cappie @johnpoz
                last edited by

                @johnpoz I'm constantly surprised how much detailed good stuff is in the docs. Ubiquiti could learn a lot from Netgate in this regard.

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                • S
                  SteveITS Galactic Empire @tibtub
                  last edited by

                  @tibtub On a 2100 you have to time it right. https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/factory-reset.html (lurkers: some other models that button just reboots)

                  Or use the console menu option to reset, or web GUI Diagnostics menu to reset.

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote 👍 helpful posts!

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