Another instance of pfSense-upgrade is running. Try again later

crgbt · May 30, 2023, 7:43 PM

Same issue for me here running an SG-3100 on 23.01.

Running the update via the GUI I get the error 'Another instance of pfSense-upgrade is running. Try again later'

And from the CLI, using option 13, I get the following errors:

Enter an option: 13

Segmentation fault (core dumped)
failed to update the repository settings!!!
failed to update the repository settings!!!

Have there been any announcements from Netgate that I've missed? Usually it's smooth sailing for upgrades.

xirus · May 30, 2023, 7:54 PM

@crgbt I'm having the exact same issue

sgw · May 30, 2023, 7:55 PM

I think I also see this on a Netgate 7100

Dobby_ · May 30, 2023, 7:56 PM

@crgbt

Is CLI in the WebGui in that case?
Did you try out the console (serial) and then
choosing option (13)?

crgbt · May 30, 2023, 8:22 PM

@Dobby_ The CLI output in my post is from the ‘real’ CLI (via SSH), rather than the Web GUI ‘Command Prompt’ page - I didn’t realise you could run the options through the ‘Command Prompt’ page actually!

Further update, I’ve tried forcing a pkg metadata update using ‘pkg-static update -f’ and a manual update check using ‘pfSense-upgrade -d -c’ with no success - the same errors are present, even after a system halt, power down (power out for 10 sec) and powered back up.

Boboki · May 30, 2023, 9:57 PM

I was able to fix mine.
Go to system-update then Update settings and change it to previous version 23.01 and save it.
In console run: pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
Once that completes go back to GUI and change back to current stable 23.05. Once that has saved, then go back to console and run the option 13 to upgrade. Worked like a champ for me.

s0m3f00l · May 31, 2023, 1:34 PM

@Boboki

This did not work for me. See the following output.

[23.01-RELEASE][admin@pfSense]/root:  pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
pkg-static: Repository pfSense-core missing. 'pkg update' required
pkg-static: No package database installed.  Nothing to do!
Updating pfSense-core repository catalogue...
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_armv7-core/meta.txz: Bad Request
repository pfSense-core has no meta file, using default settings
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_armv7-core/packagesite.pkg: Bad Request
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_armv7-core/packagesite.txz: Bad Request
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_armv7-pfSense_plus_v23_01/meta.txz: Bad Request
repository pfSense has no meta file, using default settings
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_armv7-pfSense_plus_v23_01/packagesite.pkg: Bad Request
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_armv7-pfSense_plus_v23_01/packagesite.txz: Bad Request
Unable to update repository pfSense
Error updating repositories!
[23.01-RELEASE][admin@pfSense]/root: exit

Netgate 3100 - (output omitted)

 0) Logout (SSH only)                  9) pfTop
 1) Assign Interfaces                 10) Filter Logs
 2) Set interface(s) IP address       11) Restart webConfigurator
 3) Reset webConfigurator password    12) PHP shell + Netgate pfSense Plus tools
 4) Reset to factory defaults         13) Update from console
 5) Reboot system                     14) Disable Secure Shell (sshd)
 6) Halt system                       15) Restore recent configuration
 7) Ping host                         16) Restart PHP-FPM
 8) Shell

Enter an option: 13

Segmentation fault (core dumped)
failed to update the repository settings!!!
failed to update the repository settings!!!
Netgate 3100 - Serial:  (output omitted)

edit also:

[23.01-RELEASE][admin@pfSense]/root: pkg update
ld-elf.so.1: /usr/local/sbin/pkg: Undefined symbol "__libc_start1@FBSD_1.7"

maybe it is related?

Thanks though

Boboki · May 31, 2023, 1:36 PM

@s0m3f00l And you made sure to go into the GUI, to the update settings and change it tp previous version 23.01 then save before you did that, correct?

s0m3f00l · May 31, 2023, 1:42 PM

@Boboki Yes sir

Boboki · May 31, 2023, 1:48 PM

@s0m3f00l Well, that is unfortunate. I guess try that with other suggestions and see if combo of this works. It worked for me on bare metal, so was worth posting. Good luck!

s0m3f00l · May 31, 2023, 2:18 PM

Okay this one appears to work.

The basic process appears to be:

In Gui Set System Update to previous version
Goto console and enter 'pkg-static update -f'
In console enter 'pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo
pfSense-upgrade'
'exit' the console
Goto GUI and change System Update to Current Stable (23.05) version
Goto admin page and use option '13'
Update starts and completes as normal.

Thanks to @Boboki for starting my path to upgrading.

See output below:

[23.01-RELEASE][admin@pfSense]/root: pkg-static update -f
Updating pfSense-core repository catalogue...

Fetching meta.conf: 100%    163 B   0.2kB/s    00:01
Fetching packagesite.pkg: 100%    2 KiB   1.8kB/s    00:01
Processing entries: 100%
pfSense-core repository update completed. 7 packages processed.
Updating pfSense repository catalogue...
Fetching meta.conf: 100%    163 B   0.2kB/s    00:01
Fetching packagesite.pkg: 100%  142 KiB 145.7kB/s    00:01
Processing entries: 100%
pfSense repository update completed. 501 packages processed.
All repositories are up to date.

[23.01-RELEASE][admin@pfSense]/root: pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
Nothing to do.
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
The following 3 package(s) will be affected (of 0 checked):

Installed packages to be DOWNGRADED:
        pfSense-upgrade: 1.0_66 -> 1.0_61 [pfSense]
        pkg: 1.19.1_1 -> 1.18.4_4 [pfSense]

Installed packages to be REINSTALLED:
        pfSense-repo-23.01 [pfSense]

Number of packages to be reinstalled: 1
Number of packages to be downgraded: 2

9 MiB to be downloaded.
[1/3] Fetching pfSense-repo-23.01.pkg: 100%    6 KiB   6.0kB/s    00:01
[2/3] Fetching pfSense-upgrade-1.0_61.pkg: 100%   22 KiB  22.5kB/s    00:01
[3/3] Fetching pkg-1.18.4_4.pkg: 100%    9 MiB   1.8MB/s    00:05
Checking integrity... done (0 conflicting)
[1/3] Reinstalling pfSense-repo-23.01...
[1/3] Extracting pfSense-repo-23.01: 100%
[2/3] Downgrading pfSense-upgrade from 1.0_66 to 1.0_61...
[2/3] Extracting pfSense-upgrade-1.0_61: 100%
[3/3] Downgrading pkg from 1.19.1_1 to 1.18.4_4...
[3/3] Extracting pkg-1.18.4_4: 100%
You may need to manually remove /usr/local/etc/pkg.conf if it is no longer needed.
[23.01-RELEASE][admin@pfSense]/root: exit
exit
Netgate 3100 -    (OUTPUT OMITTED)

*** Welcome to Netgate pfSense Plus 23.01-RELEASE (arm) on pfSense_Edge ***

(OUTPUT OMITTED)

 0) Logout (SSH only)                  9) pfTop
 1) Assign Interfaces                 10) Filter Logs
 2) Set interface(s) IP address       11) Restart webConfigurator
 3) Reset webConfigurator password    12) PHP shell + Netgate pfSense Plus tools
 4) Reset to factory defaults         13) Update from console
 5) Reboot system                     14) Disable Secure Shell (sshd)
 6) Halt system                       15) Restore recent configuration
 7) Ping host                         16) Restart PHP-FPM
 8) Shell

Enter an option: 13

Your Netgate device has pfSense+ as part of your device purchase.
>>> Setting vital flag on pfSense-upgrade... done.
ERROR: It was not possible to determine pfSense-u-boot-3100 remote version
ERROR: It was not possible to determine pkg remote version
>>> Updating repositories metadata...
Updating pfSense-core repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: . done
Processing entries: . done
pfSense-core repository update completed. 7 packages processed.
Updating pfSense repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: .......... done
Processing entries: .......... done
pfSense repository update completed. 501 packages processed.
All repositories are up to date.
>>> Setting vital flag on pkg... done.
Your packages are up to date
Netgate 3100 -    (OUTPUT OMITTED)

*** Welcome to Netgate pfSense Plus 23.01-RELEASE (arm) on pfSense_Edge ***

(OUTPUT OMITTED)

 
 0) Logout (SSH only)                  9) pfTop
 1) Assign Interfaces                 10) Filter Logs
 2) Set interface(s) IP address       11) Restart webConfigurator
 3) Reset webConfigurator password    12) PHP shell + Netgate pfSense Plus tools
 4) Reset to factory defaults         13) Update from console
 5) Reboot system                     14) Disable Secure Shell (sshd)
 6) Halt system                       15) Restore recent configuration
 7) Ping host                         16) Restart PHP-FPM
 8) Shell

Enter an option: 13

Your Netgate device has pfSense+ as part of your device purchase.
>>> Updating repositories metadata...
Updating pfSense-core repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: . done
Processing entries: . done
pfSense-core repository update completed. 7 packages processed.
Updating pfSense repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: .......... done
Processing entries: .......... done
pfSense repository update completed. 501 packages processed.
All repositories are up to date.

Netgate 3100 -    (OUTPUT OMITTED)

*** Welcome to Netgate pfSense Plus 23.01-RELEASE (arm) on pfSense_Edge ***

(OUTPUT OMITTED)

 0) Logout (SSH only)                  9) pfTop
 1) Assign Interfaces                 10) Filter Logs
 2) Set interface(s) IP address       11) Restart webConfigurator
 3) Reset webConfigurator password    12) PHP shell + Netgate pfSense Plus tools
 4) Reset to factory defaults         13) Update from console
 5) Reboot system                     14) Disable Secure Shell (sshd)
 6) Halt system                       15) Restore recent configuration
 7) Ping host                         16) Restart PHP-FPM
 8) Shell

Enter an option: 13

Your Netgate device has pfSense+ as part of your device purchase.
>>> Updating repositories metadata...
Updating pfSense-core repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: . done
Processing entries: . done
pfSense-core repository update completed. 7 packages processed.
Updating pfSense repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: .......... done
Processing entries:
Processing entries............. done
pfSense repository update completed. 515 packages processed.
All repositories are up to date.
>>> Upgrading pfSense-upgrade... done.
Messages:
Your Netgate device has pfSense+ as part of your device purchase.
>>> Setting vital flag on pfSense-upgrade... done.
>>> Updating repositories metadata...
Updating pfSense-core repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: . done
Processing entries: . done
pfSense-core repository update completed. 7 packages processed.
Updating pfSense repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: .......... done
Processing entries:
Processing entries............. done
pfSense repository update completed. 515 packages processed.
All repositories are up to date.
>>> Setting vital flag on pkg... done.

The following 115 package(s) will be affected (of 0 checked):

New packages to be INSTALLED:
        lua54: 5.4.4 [pfSense]
        pfSense-Status_Monitoring-php82: 1.8_3 [pfSense]
        php82: 8.2.4 [pfSense]
        php82-bcmath: 8.2.4 [pfSense]
        php82-bz2: 8.2.4 [pfSense]
        php82-ctype: 8.2.4 [pfSense]
        php82-curl: 8.2.4 [pfSense]
        php82-dom: 8.2.4 [pfSense]
        php82-filter: 8.2.4 [pfSense]
        php82-gettext: 8.2.4 [pfSense]
        php82-intl: 8.2.4_1 [pfSense]
        php82-ldap: 8.2.4 [pfSense]
        php82-libbe: 0.1.4.1 [pfSense]
        php82-mbstring: 8.2.4 [pfSense]
        php82-opcache: 8.2.4 [pfSense]
        php82-openssl_x509_crl: 1.3_2 [pfSense]
        php82-pcntl: 8.2.4 [pfSense]
        php82-pdo: 8.2.4 [pfSense]
        php82-pdo_sqlite: 8.2.4 [pfSense]
        php82-pear: 1.10.13 [pfSense]
        php82-pear-Auth_RADIUS: 1.1.0_4 [pfSense]
        php82-pear-Cache_Lite: 1.8.3,1 [pfSense]
        php82-pear-Crypt_CHAP: 1.5.0_2 [pfSense]
        php82-pear-HTTP_Request2: 2.5.1,1 [pfSense]
        php82-pear-Mail: 1.4.1,1 [pfSense]
        php82-pear-Net_IPv6: 1.3.0.b4_2 [pfSense]
        php82-pear-Net_SMTP: 1.10.1 [pfSense]
        php82-pear-Net_Socket: 1.2.2 [pfSense]
        php82-pear-Net_URL2: 2.2.1 [pfSense]
        php82-pear-XML_RPC2: 1.1.5 [pfSense]
        php82-pecl-mcrypt: 1.0.6 [pfSense]
        php82-pecl-radius: 1.4.0b1_2 [pfSense]
        php82-pecl-rrd: 2.0.3 [pfSense]
        php82-pfSense-module: 0.95 [pfSense]
        php82-phpseclib: 2.0.17 [pfSense]
        php82-posix: 8.2.4 [pfSense]
        php82-readline: 8.2.4 [pfSense]
        php82-session: 8.2.4 [pfSense]
        php82-shmop: 8.2.4 [pfSense]
        php82-simplexml: 8.2.4 [pfSense]
        php82-sockets: 8.2.4 [pfSense]
        php82-sqlite3: 8.2.4 [pfSense]
        php82-sysvmsg: 8.2.4 [pfSense]
        php82-sysvsem: 8.2.4 [pfSense]
        php82-sysvshm: 8.2.4 [pfSense]
        php82-tokenizer: 8.2.4 [pfSense]
        php82-xml: 8.2.4 [pfSense]
        php82-xmlreader: 8.2.4 [pfSense]
        php82-xmlwriter: 8.2.4 [pfSense]
        php82-zlib: 8.2.4 [pfSense]
        pkcs11-helper: 1.29.0 [pfSense]

Installed packages to be UPGRADED:
        bind-tools: 9.18.8 -> 9.18.13 [pfSense]
        ca_root_nss: 3.83 -> 3.89 [pfSense]
        ccid: 1.5.0 -> 1.5.1 [pfSense]
        check_reload_status: 0.0.14 -> 0.0.15 [pfSense]
        curl: 7.85.0 -> 8.0.1 [pfSense]
        dbus: 1.14.4,1 -> 1.14.6,1 [pfSense]
        dnsmasq: 2.87,1 -> 2.89_1,1 [pfSense]
        dpinger: 3.2 -> 3.3 [pfSense]
        expat: 2.4.9 -> 2.5.0 [pfSense]
        gettext-runtime: 0.21 -> 0.21.1 [pfSense]
        glib: 2.74.0,2 -> 2.76.1,2 [pfSense]
        gnugrep: 3.8 -> 3.10 [pfSense]
        jpeg-turbo: 2.1.4 -> 2.1.5.1 [pfSense]
        libdeflate: 1.14 -> 1.18 [pfSense]
        libedit: 3.1.20210910,1 -> 3.1.20221030,1 [pfSense]
        libffi: 3.4.3 -> 3.4.4 [pfSense]
        libgd: 2.3.3_2,1 -> 2.3.3_5,1 [pfSense]
        libgpg-error: 1.45 -> 1.46 [pfSense]
        libidn2: 2.3.3_1 -> 2.3.4 [pfSense]
        libnghttp2: 1.48.0 -> 1.52.0 [pfSense]
        libpcap: 1.10.1_2 -> 1.10.3 [pfSense]
        libpsl: 0.21.1_6 -> 0.21.2_2 [pfSense]
        libssh2: 1.10.0,3 -> 1.10.0_1,3 [pfSense]
        lighttpd: 1.4.67 -> 1.4.69_1 [pfSense]
        lua-resty-core: 0.1.23 -> 0.1.24 [pfSense]
        luajit-openresty: 2.1.20220915 -> 2.1.20230119 [pfSense]
        mobile-broadband-provider-info: 20220725 -> 20221107 [pfSense]
        mpd5: 5.9_12 -> 5.9_14 [pfSense]
        nginx: 1.22.0_9,3 -> 1.22.1_5,3 [pfSense]
        nss: 3.84 -> 3.89 [pfSense]
        nut: 2.8.0_13 -> 2.8.0_22 [pfSense]
        openldap26-client: 2.6.3 -> 2.6.4 [pfSense]
        opensc: 0.22.0 -> 0.23.0_1 [pfSense]
        openvpn: 2.6.0_13 -> 2.6.2 [pfSense]
        pcre: 8.45_2 -> 8.45_3 [pfSense]
        pcre2: 10.40 -> 10.42 [pfSense]
        pcsc-lite: 1.9.5,2 -> 1.9.9,2 [pfSense]
        pfSense: 23.01 -> 23.05 [pfSense]
        pfSense-base: 23.01 -> 23.05 [pfSense-core]
        pfSense-boot: 23.01 -> 23.05 [pfSense-core]
        pfSense-default-config-serial: 23.01 -> 23.05 [pfSense-core]
        pfSense-kernel-pfSense-3100: 23.01 -> 23.05 [pfSense-core]
        pfSense-pkg-WireGuard: 0.1.6_5 -> 0.2.0_2 [pfSense]
        pfSense-pkg-pfBlockerNG-devel: 3.2.0_4 -> 3.2.0_5 [pfSense]
        pfSense-pkg-suricata: 6.0.10_4 -> 6.0.12 [pfSense]
        pfSense-rc: 23.01 -> 23.05 [pfSense-core]
        pfSense-repo: 23.01 -> 23.05 [pfSense]
        pftop: 0.8 -> 0.8_2 [pfSense]
        png: 1.6.38 -> 1.6.39 [pfSense]
        py311-sqlite3: 3.11.1_8 -> 3.11.2_8 [pfSense]
        py39-libzfs: 1.1.2022081600 -> 1.1.2023020700 [pfSense]
        py39-yaml: 5.4.1 -> 6.0 [pfSense]
        python311: 3.11.1_1 -> 3.11.2_2 [pfSense]
        python39: 3.9.16 -> 3.9.16_2 [pfSense]
        readline: 8.1.2 -> 8.2.1 [pfSense]
        rrdtool: 1.8.0_1 -> 1.8.0_2 [pfSense]
        sqlite3: 3.39.3_1,1 -> 3.41.0_1,1 [pfSense]
        strongswan: 5.9.8 -> 5.9.10_2 [pfSense]
        sudo: 1.9.12 -> 1.9.13p3 [pfSense]
        suricata: 6.0.10_2 -> 6.0.12 [pfSense]
        tiff: 4.4.0 -> 4.4.0_1 [pfSense]
        unbound: 1.17.1_2 -> 1.17.1_3 [pfSense]
        webp: 1.2.4 -> 1.3.0 [pfSense]
        zstd: 1.5.2_1 -> 1.5.4_1 [pfSense]

Number of packages to be installed: 51
Number of packages to be upgraded: 64

The process will require 69 MiB more space.
229 MiB to be downloaded.

**** WARNING ****
Reboot will be required!!
Proceed with upgrade? (y/N) y

Boboki · May 31, 2023, 2:21 PM

@s0m3f00l Glad it worked out! Happy that it fixed at least ONE person, or I should say lead them to the fix for themsevles.

crgbt · May 31, 2023, 6:16 PM

@s0m3f00l @Boboki

Looks like your suggestions have worked for me on my SG-3100, thanks for your help.

xirus · May 31, 2023, 7:52 PM

@Boboki thanks, your method worked for me! With a slight variation: in the last step I just pressed 'upgrade' in the Gui, instead of going back to command prompt.

Boboki · May 31, 2023, 7:53 PM

@xirus Awesome, that is good to know as well!

macterminal · Dec 13, 2024, 5:01 PM

Reconecting the WAN Port solves the problem.
I verified this on a Netgate 6100 and a Netgate 2100.