Locked out of PFsense GUI
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I was setting up the parameters for my firewall, everything computer and firewall locked up, restarted both computer and firewall and I am now locked out of my pfsense GUI. not compitant with command line so I have no idea how to get on with usb cable
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Which model do you have? If you're asking about a USB cable it must be a Netgate device.
Our documentation covers a "how to connect to console" for each model...
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I have a model 4100. I have gone back to the manual. I completely unplugged everything and put my computer into the lan1 and followed the start up instructions but the browser will not connect -- I get an unable to connect error -- I have tried both the original 192.168.1.1 and the IP address i gave it during the start up wizard. I have restarted the appliance and I still get the same results.
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@mskidz https://docs.netgate.com/pfsense/en/latest/solutions/netgate-4100/connect-to-console.html
or you can reset to defaults on this model if you time it right:
https://docs.netgate.com/pfsense/en/latest/solutions/netgate-4100/factory-reset.html@mskidz said in Locked out of PFsense GUI:
tried both the original 192.168.1.1 and the IP address i gave it during the start up wizard
Your PC has to be on the same subnet as that IP.
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when you are connectet with serial you can use "pfctl -d" to disable the Firewall
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If you gave it an IP that conflicted with whatever the WAN is receiving you can probably get back in by simply rebooting it without the WAN connected.
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@mskidz
... Or use option 2 of the console menu and re assign your LAN IP and LAN network (default 192.168.1.1/24)Btw : I have a Netgate 4100, the needed console cable was in the box.
I had to download a 'driver' (all details are in the https://docs.netgate.com/pfsense/en/latest/solutions/netgate-4100/...... ) and then I had to install a serial port terminal software.
I assigned it a COM port - number 4
I couldn't find Procomm anymore, so I took Putty (don't be fouled by the somewhat ancient looking web site. This is probably one of world's most known and used COM/Telnet/SSH/etc program) -
Thank you for the help with restarting to factory settings.
Now that I have run the setup wizard i am unable to connect to the internet. In order to connect I must disconnect from the firewall and plug direct into my ISP provided device.
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And now I am locked out again! This is very frustrating!
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@mskidz Define "locked out"...invalid password?
When you say you run the setup wizard and lose connection what choices are you making for WAN and LAN? We need more information than "it doesn't work." If it worked with factory defaults and then stopped then something changed.
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@SteveITS
good point i totally agree. define locked out - after running the set up wizard i only changed a few things in the set up wizard I changed the name of the firewall, I changed the IP address that I speak with from 192.168.1.1 to 192.168.77.1 and I changed the admin password. then it took a really long time for the reload on the wizard when it finally reloaded. the screen went dark and said can not connect. -
@mskidz Did you change your PC to a 192.168.77.x address also? (I'm assuming both pfSense LAN and your PC have a /24 subnet mask)
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What WAN address is it getting? A public IP?
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@SteveITS I did not make any changes to my computer if the changes did not come from the set up wizard. Not sure about he subnet mask. what ever the wizard set up and whatever was set up when I installed linux mint. I set up linux mint a couple of years ago.
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You would need to retrigger the client to pull a DHCP lease in the new subnet. Usually easiest to simply unplug the replug the Ethernet cable on the client to do that.
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@stephenw10
I unplugged the cable and plugged it back in I can now get into PFsense, but I still cant get on to the internet. -
Is it showing a valid WAN IP? How is the WAN configured?
Does it show link LEDs on the WAN NIC at least/
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Yes I show the lights blinking at the back of the device in both the wan and lan ports that have a cable plugged in.
I am not sure what you mean how is the wan configured and is it showing a valid wan IP.
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Show for example : Status > Interfaces
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Yes, the status will show if it has an IP. It will also show that at the console.
How is the WAN configured in Interfaces > WAN? DHCP? Static? PPPoE?
Steve
