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    Locked out of PFsense GUI

    Scheduled Pinned Locked Moved General pfSense Questions
    29 Posts 6 Posters 3.9k Views
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    • S
      SteveITS Galactic Empire @mskidz
      last edited by

      @mskidz https://docs.netgate.com/pfsense/en/latest/solutions/netgate-4100/connect-to-console.html

      or you can reset to defaults on this model if you time it right:
      https://docs.netgate.com/pfsense/en/latest/solutions/netgate-4100/factory-reset.html

      @mskidz said in Locked out of PFsense GUI:

      tried both the original 192.168.1.1 and the IP address i gave it during the start up wizard

      Your PC has to be on the same subnet as that IP.

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote ๐Ÿ‘ helpful posts!

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      • O
        OpIT GmbH
        last edited by

        when you are connectet with serial you can use "pfctl -d" to disable the Firewall

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          If you gave it an IP that conflicted with whatever the WAN is receiving you can probably get back in by simply rebooting it without the WAN connected.

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          • GertjanG
            Gertjan @mskidz
            last edited by

            @mskidz
            ... Or use option 2 of the console menu and re assign your LAN IP and LAN network (default 192.168.1.1/24)

            Btw : I have a Netgate 4100, the needed console cable was in the box.
            I had to download a 'driver' (all details are in the https://docs.netgate.com/pfsense/en/latest/solutions/netgate-4100/...... ) and then I had to install a serial port terminal software.
            I assigned it a COM port - number 4
            I couldn't find Procomm anymore, so I took Putty (don't be fouled by the somewhat ancient looking web site. This is probably one of world's most known and used COM/Telnet/SSH/etc program)

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

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            • M
              mskidz
              last edited by

              Thank you for the help with restarting to factory settings.

              Now that I have run the setup wizard i am unable to connect to the internet. In order to connect I must disconnect from the firewall and plug direct into my ISP provided device.

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              • M
                mskidz
                last edited by

                And now I am locked out again! This is very frustrating!

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                • S
                  SteveITS Galactic Empire @mskidz
                  last edited by

                  @mskidz Define "locked out"...invalid password?

                  When you say you run the setup wizard and lose connection what choices are you making for WAN and LAN? We need more information than "it doesn't work." If it worked with factory defaults and then stopped then something changed.

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote ๐Ÿ‘ helpful posts!

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mskidz @SteveITS
                    last edited by

                    @SteveITS
                    good point i totally agree. define locked out - after running the set up wizard i only changed a few things in the set up wizard I changed the name of the firewall, I changed the IP address that I speak with from 192.168.1.1 to 192.168.77.1 and I changed the admin password. then it took a really long time for the reload on the wizard when it finally reloaded. the screen went dark and said can not connect.

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      SteveITS Galactic Empire @mskidz
                      last edited by

                      @mskidz Did you change your PC to a 192.168.77.x address also? (I'm assuming both pfSense LAN and your PC have a /24 subnet mask)

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote ๐Ÿ‘ helpful posts!

                      M 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        What WAN address is it getting? A public IP?

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                        • M
                          mskidz @SteveITS
                          last edited by

                          @SteveITS I did not make any changes to my computer if the changes did not come from the set up wizard. Not sure about he subnet mask. what ever the wizard set up and whatever was set up when I installed linux mint. I set up linux mint a couple of years ago.

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            You would need to retrigger the client to pull a DHCP lease in the new subnet. Usually easiest to simply unplug the replug the Ethernet cable on the client to do that.

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                            • M
                              mskidz @stephenw10
                              last edited by

                              @stephenw10
                              I unplugged the cable and plugged it back in I can now get into PFsense, but I still cant get on to the internet.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Is it showing a valid WAN IP? How is the WAN configured?

                                Does it show link LEDs on the WAN NIC at least/

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                                • M
                                  mskidz @stephenw10
                                  last edited by

                                  @stephenw10

                                  Yes I show the lights blinking at the back of the device in both the wan and lan ports that have a cable plugged in.

                                  I am not sure what you mean how is the wan configured and is it showing a valid wan IP.

                                  GertjanG 1 Reply Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @mskidz
                                    last edited by

                                    @mskidz

                                    Show for example : Status > Interfaces

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    M 1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Yes, the status will show if it has an IP. It will also show that at the console.

                                      How is the WAN configured in Interfaces > WAN? DHCP? Static? PPPoE?

                                      Steve

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                                      • M
                                        mskidz @Gertjan
                                        last edited by

                                        Interface status - wan shows a red x with auto select both an ipv4 and ipv6 address
                                        Lan shows a green arrow 1000base T with the ipv4 address I assigned

                                        All other wan and lan show red x auto select no ip addresses

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                                        • M
                                          mskidz @stephenw10
                                          last edited by

                                          @stephenw10
                                          The wan is a DHCP ipv4 the enable box is checked and the two reserved networks at the bottom are checked rfc1918 and bogon

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Ok so it's failing to pull a dhcp lease.

                                            What is it connected to?

                                            M 1 Reply Last reply Reply Quote 0
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