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    23.01 -> 23.05 upgrade failed

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • GertjanG
      Gertjan @pete
      last edited by

      @pete said in 23.01 -> 23.05 upgrade failed:

      Worked but I lost all of my add ons.

      Add ons ?

      Stick a note on that box : Upgrade ? Use console ! ( ! ).

      Because with the console, the same procedure looks far more cool (ok : joke).
      And you've got a free bonus : if something goes wrong you would be the first to know the 'why' part.
      Like, for example, "when pfSense reboots with the new kernel and thus new pfSense version, maybe it couldn't make the WAN connection work".
      Then it proceeds with every installed "pfSense GUI package" :
      remove it, and
      re install it.

      The thing is : removing is easy, and can be done without any network active.
      Re installing needs .... the WAN to be 'UP'.

      You would have made the WAN work, and - after a manual reboot, WAN would be up ... and now the "re install" would go on just fine.

      All this is just my theory, as I'm upgrading pfSense using the console for the last 10 or more years now.
      Waiting to see if something happens ...

      I guess I've been a victim of the second major advantage of the console access : When you are ready to see the error in the face .... you can't see it .... as it won't happen ๐Ÿ˜Š

      So, go for that post-it.

      Btw : pfSense GUI package info is still present in the config.
      Just re install them.
      Now you will confirm another golden rule : use as few as humanly possible.
      Don't remember which ones ?
      Open the config file : you can even use msword if you want to.
      Look up the list, as it is in there.
      Now, install them all one by one.
      Do a reboot for good measures.
      Re test them all.
      Done.

      ( don't forget the post-it )

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      peteP 1 Reply Last reply Reply Quote 0
      • peteP
        pete @Gertjan
        last edited by pete

        @Gertjan

        Thank you. I meant packages. Yes here only have gone to the console when editing configuration files et al which I should never do anyhow.

        Will back up running box and restore it to the Jetway in the next few days.

        Historically though have used the GUI rather than the console.

        It was easier on the WAF doing this at 4 AM this morning.

        Now trying to update a generic 3865 6 port generic firewall with no markings on it. It has a hard time booting and I do not know why.

        • Pete

        Auto mater
        23.09.1-RELEASE (amd64)
        built on Mon Dec 11 12:24:00 CST 2023
        FreeBSD 14.0-CURRENT
        PFSense + Qotom - Master
        PFSense + Jetway - Backup
        PFSense + Jetway - Backup
        PFSense + Generic - Backup

        1 Reply Last reply Reply Quote 0
        • peteP
          pete
          last edited by

          Updated Master to 23.05 via console. Upgrade worked fine:

          Version	23.05-RELEASE (amd64)
          built on Mon May 22 15:04:36 UTC 2023
          FreeBSD 14.0-CURRENT
          
          The system is on the latest version.
          Version information updated at Wed May 31 22:03:37 CDT 2023
          
          • Pete

          Auto mater
          23.09.1-RELEASE (amd64)
          built on Mon Dec 11 12:24:00 CST 2023
          FreeBSD 14.0-CURRENT
          PFSense + Qotom - Master
          PFSense + Jetway - Backup
          PFSense + Jetway - Backup
          PFSense + Generic - Backup

          1 Reply Last reply Reply Quote 0
          • E
            ErikV 0 @McPie
            last edited by

            @McPie this worked for me. Thanks!

            1 Reply Last reply Reply Quote 0
            • C
              constantin
              last edited by

              Who has this errors when is trying to upgrade the pfsense from 23.01 to 23.05?

              [23.01-RELEASE][admin@xqwer]/root: pfSense-upgrade 
              >>> Updating repositories metadata... 
              Updating pfSense-core repository catalogue...
              Fetching meta.conf: . done
              Fetching packagesite.pkg: . done
              Processing entries: .. done
              pfSense-core repository update completed. 15 packages processed.
              Updating pfSense repository catalogue...
              Fetching meta.conf: . done
              Fetching packagesite.pkg: .......... done
              Processing entries: 
              Processing entries............. done
              pfSense repository update completed. 549 packages processed.
              All repositories are up to date.
              >>> Upgrading pfSense-upgrade... done.
              pfSense-repoc-static: invalid signature
              failed to read the repo data.
              failed to update the repository settings!!!
              failed to update the repository settings!!!
              
              

              In the GUI I got this message:

              Another instance of pfSense-upgrade is running. Try again later
              

              I google it and I found this forum that is says that is solved but this is not working for me.
              (SOLVED) pfSense+ Plus upgrade from 23.01 to 23.05

              Any one know why I cannot upgrade?

              thanks.

              S 1 Reply Last reply Reply Quote 0
              • S
                SteveITS Galactic Empire @constantin
                last edited by

                @constantin Did you try the suggestions above or in the other thread?

                System / Update
                Update Settings / Click on Save

                or
                https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#upgrade-not-offered-library-errors

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote ๐Ÿ‘ helpful posts!

                C pfsense16vP 2 Replies Last reply Reply Quote 0
                • C
                  constantin @SteveITS
                  last edited by

                  @SteveITS I did tried all those option without success.

                  peteP 1 Reply Last reply Reply Quote 0
                  • peteP
                    pete @constantin
                    last edited by

                    @constantin

                    On a rebuild here from scratch waited a day to update from 23.01 to 23.05 via the console. All repositories / updates worked after a day.

                    • Pete

                    Auto mater
                    23.09.1-RELEASE (amd64)
                    built on Mon Dec 11 12:24:00 CST 2023
                    FreeBSD 14.0-CURRENT
                    PFSense + Qotom - Master
                    PFSense + Jetway - Backup
                    PFSense + Jetway - Backup
                    PFSense + Generic - Backup

                    N 1 Reply Last reply Reply Quote 0
                    • N
                      netblues @pete
                      last edited by netblues

                      Something isn't right.
                      Downloads seems to stall at various points

                      Have tried rebooting.
                      No internet issues too.

                       pkg-static clean -ay ; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                      The following package files will be deleted:
                      	/var/cache/pkg/pfSense-repo-23.05~9076a69f3e.pkg
                      	/var/cache/pkg/pkg-1.19.1_1~6eedfbfed3.pkg
                      	/var/cache/pkg/pfSense-repo-23.05.pkg
                      The cleanup will free 9 MiB
                      Deleting files: 100%
                      All done
                      Updating pfSense-core repository catalogue...
                      pfSense-core repository is up to date.
                      Updating pfSense repository catalogue...
                      pfSense repository is up to date.
                      All repositories are up to date.
                      The following 4 package(s) will be affected (of 0 checked):
                      
                      New packages to be INSTALLED:
                      	pfSense-repoc: 20230530_2 [pfSense]
                      
                      Installed packages to be UPGRADED:
                      	pfSense-repo: 23.01 -> 23.05 [pfSense]
                      	pfSense-upgrade: 1.0_58 -> 1.0_66 [pfSense]
                      
                      Installed packages to be REINSTALLED:
                      	pkg-1.19.1_1 [pfSense]
                      
                      Number of packages to be installed: 1
                      Number of packages to be upgraded: 2
                      Number of packages to be reinstalled: 1
                      
                      The process will require 17 MiB more space.
                      14 MiB to be downloaded.
                      [1/4] Fetching pfSense-repo-23.05.pkg: 100%    6 KiB   6.0kB/s    00:01    
                      [2/4] Fetching pkg-1.19.1_1.pkg:  70%    6 MiB   6.0MB/s    00:00 ETA
                      
                      

                      and

                      pkg-static clean -ay ; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                      The following package files will be deleted:
                      	/var/cache/pkg/pfSense-repo-23.05~9076a69f3e.pkg
                      	/var/cache/pkg/pkg-1.19.1_1~6eedfbfed3.pkg
                      	/var/cache/pkg/pfSense-repo-23.05.pkg
                      	/var/cache/pkg/pkg-1.19.1_1.pkg
                      	/var/cache/pkg/pfSense-upgrade-1.0_66~c47029f80d.pkg
                      	/var/cache/pkg/pfSense-upgrade-1.0_66.pkg
                      	/var/cache/pkg/pfSense-repoc-20230530_2~16eda60f02.pkg
                      The cleanup will free 14 MiB
                      Deleting files: 100%
                      All done
                      Updating pfSense-core repository catalogue...
                      pfSense-core repository is up to date.
                      Updating pfSense repository catalogue...
                      pfSense repository is up to date.
                      All repositories are up to date.
                      The following 4 package(s) will be affected (of 0 checked):
                      
                      New packages to be INSTALLED:
                      	pfSense-repoc: 20230530_2 [pfSense]
                      
                      Installed packages to be UPGRADED:
                      	pfSense-repo: 23.01 -> 23.05 [pfSense]
                      	pfSense-upgrade: 1.0_58 -> 1.0_66 [pfSense]
                      
                      Installed packages to be REINSTALLED:
                      	pkg-1.19.1_1 [pfSense]
                      
                      Number of packages to be installed: 1
                      Number of packages to be upgraded: 2
                      Number of packages to be reinstalled: 1
                      
                      The process will require 17 MiB more space.
                      14 MiB to be downloaded.
                      [1/4] Fetching pfSense-repo-23.05.pkg: 100%    6 KiB   6.0kB/s    00:01    
                      [2/4] Fetching pkg-1.19.1_1.pkg:  80%    7 MiB   6.3MB/s    00:00 ETA^C
                      
                      

                      Are netgate servers under attack?

                      1 Reply Last reply Reply Quote 0
                      • C
                        constantin
                        last edited by

                        I am using AWS pfsense plus, there no internet issues.
                        and very strange that after running that command the upgrade worked. Last week that didn't worked.

                        Here are my output of

                        pkg-static clean -ay ; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                        
                        pkg-static: Repository pfSense-core has a wrong packagesite, need to re-create database
                        pkg-static: Repository pfSense-core cannot be opened. 'pkg update' required
                        The following package files will be deleted:
                                /var/cache/pkg/pfSense-repo-23.01~6ab0bb83bb.pkg
                                /var/cache/pkg/pkg-1.18.4_4~e5964fbef2.pkg
                                /var/cache/pkg/pfSense-repo-23.01.pkg
                                /var/cache/pkg/pkg-1.18.4_4.pkg
                                /var/cache/pkg/pfSense-upgrade-1.0_61~4c43becbfa.pkg
                                /var/cache/pkg/pkg-1.19.1_1~6eedfbfed3.pkg
                                /var/cache/pkg/pfSense-upgrade-1.0_61.pkg
                                /var/cache/pkg/pfSense-pkg-sudo-0.3_8~c582a59d93.pkg
                                /var/cache/pkg/pfSense-pkg-sudo-0.3_8.pkg
                                /var/cache/pkg/pkg-1.19.1_1.pkg
                                /var/cache/pkg/pfSense-upgrade-1.0_66~c47029f80d.pkg
                                /var/cache/pkg/pfSense-upgrade-1.0_66.pkg
                        The cleanup will free 18 MiB
                        Deleting files: 100%
                        All done
                        Updating pfSense-core repository catalogue...
                        pkg-static: Repository pfSense-core has a wrong packagesite, need to re-create database
                        Fetching meta.conf: 100%    163 B   0.2kB/s    00:01    
                        Fetching packagesite.pkg: 100%    2 KiB   2.3kB/s    00:01    
                        Processing entries: 100%
                        pfSense-core repository update completed. 15 packages processed.
                        Updating pfSense repository catalogue...
                        pfSense repository is up to date.
                        All repositories are up to date.
                        The following 3 package(s) will be affected (of 0 checked):
                        Installed packages to be DOWNGRADED:
                                pfSense-upgrade: 1.0_66 -> 1.0_61 [pfSense]
                                pkg: 1.19.1_1 -> 1.18.4_4 [pfSense]
                        
                        Installed packages to be REINSTALLED:
                                pfSense-repo-23.01 [pfSense]
                        
                        Number of packages to be reinstalled: 1
                        Number of packages to be downgraded: 2
                        
                        9 MiB to be downloaded.
                        [1/3] Fetching pfSense-repo-23.01.pkg: 100%    6 KiB   6.0kB/s    00:01    
                        [2/3] Fetching pkg-1.18.4_4.pkg: 100%    9 MiB   9.5MB/s    00:01    
                        [3/3] Fetching pfSense-upgrade-1.0_61.pkg: 100%   22 KiB  22.5kB/s    00:01    
                        Checking integrity... done (0 conflicting)
                        [1/3] Reinstalling pfSense-repo-23.01...
                        [1/3] Extracting pfSense-repo-23.01: 100%
                        [2/3] Downgrading pkg from 1.19.1_1 to 1.18.4_4...
                        [2/3] Extracting pkg-1.18.4_4: 100%
                        [3/3] Downgrading pfSense-upgrade from 1.0_66 to 1.0_61...
                        [3/3] Extracting pfSense-upgrade-1.0_61: 100%
                        You may need to manually remove /usr/local/etc/pkg.conf if it is no longer needed.
                        

                        I don't have an explanation why that worked today and didn't last week.

                        thanks.

                        1 Reply Last reply Reply Quote 0
                        • pfsense16vP
                          pfsense16v @SteveITS
                          last edited by

                          @SteveITS said in 23.01 -> 23.05 upgrade failed:

                          https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#upgrade-not-offered-library-errors

                          I toggled back to the previous branch (23.01)...waited...and then toggled back to (23.05)....waited... and it worked. I can see the upgrade button again. I will try to upgrade this weekend

                          Thanks!

                          N 1 Reply Last reply Reply Quote 0
                          • N
                            netboy @pfsense16v
                            last edited by

                            @pfsense16v I am bumped into this discussion on google search - Can I upgrade from 23.01-RELEASE (arm64) to Version 23.05 without any issues? Are all the kinks worked out. I do not want to stuck by issues. Kindly advice

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              SteveITS Galactic Empire @netboy
                              last edited by

                              @netboy Not sure if you mean issues with the software, or issues with the upgrade process. There seem to be a stretch of people having "certificate" or other issues starting the upgrade. If you see that there are a few workarounds in this and other threads, basically getting it to update its repo info or certs or whatnot and proceed.

                              There are pre-release release notes for a 23.05.1 version, indicating that's coming in the relatively near future. That fixes a bad bug with importing aliases, though there is also a patch to fix it in the System Patches package after upgrading to 23.05.

                              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                              Upvote ๐Ÿ‘ helpful posts!

                              N 1 Reply Last reply Reply Quote 0
                              • N
                                netboy @SteveITS
                                last edited by

                                @SteveITS Thanks as always.
                                I am talking about upgrade issues.
                                From your reply there seems to be something on the works to fix this
                                I get a sense I should wait for the upgrade.
                                I like my pfsense and help in this forum BUT why are there issues (mostly) during upgrade process.
                                I am a bit concerned of late pfsene upgrades always have some problems. Last upgrade was a problem too. Now this.
                                Would you advice for me to wait for the fix?

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  SteveITS Galactic Empire @netboy
                                  last edited by

                                  @netboy Itโ€™s up to you really. I generally try to wait a week before our first/test upgrade and another week or two before upgrading any clients just to watch the forums. Generally have had no serious issues as a result.

                                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                  Upvote ๐Ÿ‘ helpful posts!

                                  N 1 Reply Last reply Reply Quote 1
                                  • N
                                    netboy @SteveITS
                                    last edited by

                                    @SteveITS I upgraded from 23.01 to 23.05 without a hitch! FYI

                                    1 Reply Last reply Reply Quote 1
                                    • D
                                      driise
                                      last edited by

                                      Putting this out there in case it helps others.

                                      I kept dorking at this, tried again when 23.05.1 came out, but still couldn't get the upgrade to work. I opened a support case online, truthfully not expecting a lot of help (I have the free home-lab style license, no support).

                                      Netgate TAC responded very quickly to the ticket (maybe 15 minutes), reviewed my notes, and requested remote access if I was ok with that. I didn't have an issue with it, provided them access, and after some digging, they found an issue with how I was loading my Solarflare 10gbe NIC.

                                      I found two ways to do this, one using /conf/config.xml with <earlyshellcmd> and the other was in /boot/loader.conf.local. I chose to use config.xml because I used that for something else, it was easy enough.

                                      The issue was in how the NDI was being calculated; the 10gbe NICs were not being included in the calculation.

                                      TAC stated that the proper way to load the NIC driver was with loader.conf.local. They made that change, I rebooted, and had a new NDI. I already had a reg key I created a month ago because I thought it was a license key issue. I stuck that on, and upgrade was good to go.

                                      This was my first exposure to Netgate TAC, and I was really impressed. They were very quick to respond, even though it was limited to the ticket (not live/phone/chat, because, I don't have a support contract). Also taking into account, this was my hardware (Dell R210ii), not a Netgate box.

                                      1 Reply Last reply Reply Quote 1
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