Random Reboots per Hour after 23.05 Upgrade on SG-1100

[adit]

Upgraded a SG-1100 from 22.05 to 23.01 to 23.05 and am getting random reboots, several per hour.

Not sure if it is software or hardware related. https://forum.netgate.com/topic/144636/sg-1100-intermittent-reboots

Is there anyway to check to see if the software is performing an actual reboot?

I ran constant pings to the LAN/WAN interfaces from the LAN/WAN and both showed disconnects so it doesn't appear to be an ISP issue.

Thanks.

[SteveITS]

@adit What go the logs show?

[stephenw10]

Do you get a crash report?

Are you able to capture it in a console log?

Steve

[adit]

Sorry guys just getting back into this.

Here is the System log. It appears to be just cutting out then rebooting (see the BOLDED below).

---

Jun 19 13:46:32 rtsold 16831 RTSOLD Lock in place - sending SIGHUP to dhcp6c
Jun 19 13:46:32 php-cgi 447 rc.bootup: Gateway, NONE AVAILABLE
Jun 19 13:46:32 php-cgi 447 rc.bootup: Gateway, NONE AVAILABLE
Jun 19 13:46:32 kernel done.
Jun 19 13:46:33 php-cgi 447 rc.bootup: dhcp6 init complete. Continuing
Jun 19 13:46:33 php-cgi 447 rc.bootup: sync unbound done.
Jun 19 13:46:33 kernel done.
Jun 19 13:46:34 kernel done.
Jun 19 13:46:34 kernel done.
Jun 19 13:49:34 kernel done.
Jun 19 13:49:34 php-cgi 447 rc.bootup: NTPD is starting up.
Jun 19 13:49:34 kernel done.
Jun 19 13:49:35 kernel done.
Jun 19 13:49:35 kernel done.
Jun 19 13:49:35 check_reload_status 443 Updating all dyndns
Jun 19 13:49:36 kernel ..
Jun 19 13:49:38 kernel ..
Jun 19 13:49:38 kernel .
Jun 19 13:49:38 kernel done.

---

I don't have console access at the moment. There is no one onsite for a few days.

I can only get to it over VPN. It stays up usually between 2-15 minutes then reboots again.

When it does boot up and stay up for more than a few minutes it acts normally. There are 2 IPSec tunnels that come right up.

It is in a cool area. The last person onsite said it was on a shelf with nothing on it or under it.

I don't get any notifications that pop up on the Dashboard. Not sure where the Crash Report is.

Thanks.

[stephenw10]

Is that from an external syslog? Is it filtered? Nothing there looks like it rebooted.

Do you actually see the uptime reset on the dashboard?

[adit]

@stephenw10

Log is from from Status/System Logs/System/General

It is just the leadup to the reboot, and then the start of the reboot.

The router uptime resets. It is showing uptime of ~17 minutes ago and which correlates to the boot process completing.

The log varies, here is another reboot. This time it was up for 59 minutes:

Jun 19 14:50:52 kernel [fib_algo] inet.0 (bsearch4#45) rebuild_fd_flm: switching algo to radix4_lockless
Jun 19 14:50:55 php-cgi 462 rc.bootup: Creating rrd update script
Jun 19 14:50:55 kernel done.
Jun 19 14:50:56 syslogd exiting on signal 15
Jun 19 14:50:56 syslogd kernel boot file is /boot/kernel/kernel
Jun 19 14:50:56 kernel done.
Jun 19 14:50:56 kernel done.
Jun 19 14:50:58 php-fpm 411 /rc.start_packages: Restarting/Starting all packages.
Jun 19 14:51:06 root 18610 Bootup complete
Jun 19 14:51:07 login 20160 login on ttyu0 as root
Jun 19 14:51:07 sshguard 20850 Now monitoring attacks.
Jun 19 15:50:21 syslogd kernel boot file is /boot/kernel/kernel
Jun 19 15:50:21 kernel ---<<BOOT>>---
Jun 19 15:50:21 kernel GDB: debug ports: uart
Jun 19 15:50:21 kernel GDB: current port: uart
Jun 19 15:50:21 kernel KDB: debugger backends: ddb gdb
Jun 19 15:50:21 kernel KDB: current backend: ddb
Jun 19 15:50:21 kernel Copyright (c) 1992-2023 The FreeBSD Project.
Jun 19 15:50:21 kernel Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
Jun 19 15:50:21 kernel The Regents of the University of California. All rights reserved.
Jun 19 15:50:21 kernel FreeBSD is a registered trademark of The FreeBSD Foundation.

[stephenw10]

Hmm, definitely rebooting then. And not logging any cause. No crash log isn't a good sign.

Really only a log from the serial console output might show anything there.