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    6100 Boot Loop w/ Traffic Shaper on PPPoE WAN

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, do you have the actual config queues section that was generated?

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        TheGrimPickler @stephenw10
        last edited by

        @stephenw10 not on hand, the last crash would revert the save so I wouldn't have the full thing. I can try to grab something again in a few days here.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          OK, great. I haven't been able to replicate it here yet.

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            TheGrimPickler @stephenw10
            last edited by

            @stephenw10 Sorry for the delayed reply, I wish I had an easier way to test this without inconveniencing some people. Alright, I sent you a log file and a config file. I created the shaper config, saved a copy of it, then applied it. The router stalled for 15 minutes, at which point I disconnected the power and replugged it back in. The boot stalls at "boostrapping clock" for more than a handful of minutes, then I send an 'enter' keystroke to putty's console connection and the attached crash begins. After collecting the evidence I unplugged the sfp+ connection, rebooted the router again, let the console fully come up, remove the traffic shaper via php shell, plug in sfp+ connection, everythings back to normal.

            I grabbed the full router config this time before forcing the crash, so please let me know if you need anything else.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Ok that looks like something we should be able to work with:

              Bootstrapping clock...
              codel_should_drop: could not found the packet mtag!
              
              
              Fatal trap 12: page fault while in kernel mode
              cpuid = 0; apic id = 04
              fault virtual address	= 0x5010410
              fault code		= supervisor read data, page not present
              instruction pointer	= 0x20:0xffffffff80cd789d
              stack pointer	        = 0x0:0xfffffe00c4c04ae0
              frame pointer	        = 0x0:0xfffffe00c4c04b60
              code segment		= base 0x0, limit 0xfffff, type 0x1b
              			= DPL 0, pres 1, long 1, def32 0, gran 1
              
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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Opened a bug to track it: https://redmine.pfsense.org/issues/14497

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                  TheGrimPickler @stephenw10
                  last edited by

                  @stephenw10 awesome, glad to hear it. And thanks for tending to this and walking me through it as well.

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                    kprovost @TheGrimPickler
                    last edited by kprovost

                    @TheGrimPickler I'm failing to reproduce this problem so far.

                    The backtrace suggests that the unmapped pages feature is in use. Can you confirm the value of sysctl kern.ipc.mb_use_ext_pgs ?

                    Also, I appear to have missed what version you're running here.

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                      TheGrimPickler @kprovost
                      last edited by TheGrimPickler

                      @kprovost via Diagnostics>Command Prompt:
                      kern.ipc.mb_use_ext_pgs: 0

                      Edit- I'm on version 23.05 of pfsense plus

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                        kprovost @TheGrimPickler
                        last edited by

                        @TheGrimPickler I still cannot reproduce this issue.

                        The 'could not found the packet mtag!' warning ought to be impossible, so it's not particularly helpful in debugging this.

                        Can you share your full configuration?

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                          TheGrimPickler @kprovost
                          last edited by

                          @kprovost sent

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