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    6100 Boot Loop w/ Traffic Shaper on PPPoE WAN

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • T
      TheGrimPickler @stephenw10
      last edited by

      @stephenw10 not on hand, the last crash would revert the save so I wouldn't have the full thing. I can try to grab something again in a few days here.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        OK, great. I haven't been able to replicate it here yet.

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        • T
          TheGrimPickler @stephenw10
          last edited by

          @stephenw10 Sorry for the delayed reply, I wish I had an easier way to test this without inconveniencing some people. Alright, I sent you a log file and a config file. I created the shaper config, saved a copy of it, then applied it. The router stalled for 15 minutes, at which point I disconnected the power and replugged it back in. The boot stalls at "boostrapping clock" for more than a handful of minutes, then I send an 'enter' keystroke to putty's console connection and the attached crash begins. After collecting the evidence I unplugged the sfp+ connection, rebooted the router again, let the console fully come up, remove the traffic shaper via php shell, plug in sfp+ connection, everythings back to normal.

          I grabbed the full router config this time before forcing the crash, so please let me know if you need anything else.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Ok that looks like something we should be able to work with:

            Bootstrapping clock...
            codel_should_drop: could not found the packet mtag!
            
            
            Fatal trap 12: page fault while in kernel mode
            cpuid = 0; apic id = 04
            fault virtual address	= 0x5010410
            fault code		= supervisor read data, page not present
            instruction pointer	= 0x20:0xffffffff80cd789d
            stack pointer	        = 0x0:0xfffffe00c4c04ae0
            frame pointer	        = 0x0:0xfffffe00c4c04b60
            code segment		= base 0x0, limit 0xfffff, type 0x1b
            			= DPL 0, pres 1, long 1, def32 0, gran 1
            
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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Opened a bug to track it: https://redmine.pfsense.org/issues/14497

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              • T
                TheGrimPickler @stephenw10
                last edited by

                @stephenw10 awesome, glad to hear it. And thanks for tending to this and walking me through it as well.

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                • K
                  kprovost @TheGrimPickler
                  last edited by kprovost

                  @TheGrimPickler I'm failing to reproduce this problem so far.

                  The backtrace suggests that the unmapped pages feature is in use. Can you confirm the value of sysctl kern.ipc.mb_use_ext_pgs ?

                  Also, I appear to have missed what version you're running here.

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                  • T
                    TheGrimPickler @kprovost
                    last edited by TheGrimPickler

                    @kprovost via Diagnostics>Command Prompt:
                    kern.ipc.mb_use_ext_pgs: 0

                    Edit- I'm on version 23.05 of pfsense plus

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                    • K
                      kprovost @TheGrimPickler
                      last edited by

                      @TheGrimPickler I still cannot reproduce this issue.

                      The 'could not found the packet mtag!' warning ought to be impossible, so it's not particularly helpful in debugging this.

                      Can you share your full configuration?

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                      • T
                        TheGrimPickler @kprovost
                        last edited by

                        @kprovost sent

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