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    Package Manager not showing some packages

    Scheduled Pinned Locked Moved pfSense Packages
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    • H
      hauy
      last edited by

      Hi,
      I have a pfSense box virtualiced on VMWare ESXi, installed as CE 2.6, and update to pfSense+ 23.01 and 23.05.1.
      I'm interested in the package "UDP Broadcast Relay" but unfortunately, don't see it in the list of available packages.
      Is there a hint how I can make it showing up?

      Thanks in advance
      Nick

      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @hauy
        last edited by

        @hauy your saying this is not listed, but other packages are

        notavailable.jpg

        You sure its not already installed, once a package is installed it is removed from the available list

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

        H 1 Reply Last reply Reply Quote 0
        • H
          hauy @johnpoz
          last edited by hauy

          @johnpoz yes, I'm very sure. It's also not in the list of installed packages...

          20f98f94-682a-4d16-b5fd-efbf39b9536a-Screenshot 2023-07-03 143015.jpg

          d9ded7ae-f49c-45f9-9b97-757d99294577-Screenshot 2023-07-03 143106.jpg

          johnpozJ 1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator @hauy
            last edited by

            @hauy I just looked on my VM 2.7 box, and it shows it..

            Let me fire up my 2.6 VM and see if its there..

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            H 1 Reply Last reply Reply Quote 0
            • H
              hauy @johnpoz
              last edited by

              @johnpoz I uploaded the screenshots of both tabs

              johnpozJ 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @hauy
                last edited by johnpoz

                @hauy odd - I just fired up my 2.6 VM and it is shown there as available as well. Off the top not sure what could cause this - possible maybe that your esxi VM doesn't support it?? Just a wild guess, but I am unable to duplicate not seeing it available either my 2.6 or 2.7 VM, and it also shows available on my 23.05.1 hardware box (4860).

                My VMs are just running qemu on my NAS via virtual machine manager.

                Might be some weirdness with if you jumped from CE 2.6 to + version?

                As a test could you do a clean install of 2.7 on a different VM, and see if listed there.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

                H 1 Reply Last reply Reply Quote 0
                • H
                  hauy @johnpoz
                  last edited by

                  @johnpoz Thanks. Will do and post.

                  1 Reply Last reply Reply Quote 0
                  • bmeeksB
                    bmeeks
                    last edited by

                    I bet your box "thinks" the package is installed. Have you ever tried to install it in the past and then later removed it? Or did some previous install attempt not succeed?

                    Search your config.xml file for any evidence of that package by looking for the "udpbroadcastrelay" string.

                    Run this line from a shell prompt on the firewall to see if pkg thinks the package or some remnant of it is present:

                    pkg info | grep udpbroadcastrelay
                    
                    H 1 Reply Last reply Reply Quote 1
                    • H
                      hauy @bmeeks
                      last edited by

                      @bmeeks Yes. That is true. Can I uninstall it?

                      bmeeksB 1 Reply Last reply Reply Quote 0
                      • bmeeksB
                        bmeeks @hauy
                        last edited by bmeeks

                        @hauy said in Package Manager not showing some packages:

                        @bmeeks Yes. That is true. Can I uninstall it?

                        I need a bit more info to give a definitive answer.

                        Do you see evidence of a previous install in config.xml when searching that file, or did the pkg info command show udpbroadcastrelay being present?

                        If the latter (pkg info showed it installed), then you can remove it with this command:

                        pkg remove pfSense-pkg-udpbroadcastrelay
                        

                        If instead you see evidence in config.xml, that will likely require manually editing the file and removing those XML sections. Make sure you have a good backup of the original file before making any edits, though. Editing the config.xml file can be dangerous unless you are experienced with reading and understanding XML coding and formatting. If you delete the wrong sections or delimiters you can create a badly formed XML configuration and potentially render your firewall non-bootable.

                        H 1 Reply Last reply Reply Quote 0
                        • H
                          hauy @bmeeks
                          last edited by hauy

                          @bmeeks The pkg info command did show udpbroadcastrelay being present.
                          So I'll try tor run the remove command and see if it will be in the list of available packages afterwards.

                          bmeeksB 1 Reply Last reply Reply Quote 0
                          • bmeeksB
                            bmeeks @hauy
                            last edited by bmeeks

                            @hauy said in Package Manager not showing some packages:

                            @bmeeks The pkg info command did show udpbroadcastrelay being present.

                            Okay, use the most recently edited version of my last post to remove it. Use this command:

                            pkg remove pfSense-pkg-udpbroadcastrelay
                            

                            There may be two parts installed: the GUI portion and a supporting binary. So use the pkg remove command to remove both if necessary, but generally removing the GUI package (the pfSense-pkg-udpbroadcastrelay) piece will be sufficient as that should also remove the binary portion.

                            H 1 Reply Last reply Reply Quote 1
                            • H
                              hauy @bmeeks
                              last edited by

                              @bmeeks Great! It worked. Thanks a lot for your help!

                              bmeeksB 1 Reply Last reply Reply Quote 0
                              • bmeeksB
                                bmeeks @hauy
                                last edited by

                                @hauy said in Package Manager not showing some packages:

                                @bmeeks Great! It worked. Thanks a lot for your help!

                                You're welcome!

                                H 1 Reply Last reply Reply Quote 0
                                • H
                                  hauy @bmeeks
                                  last edited by

                                  @bmeeks Sorry, was a bit too early. Service seems not to be starting. Do I need to reboot?

                                  bmeeksB 1 Reply Last reply Reply Quote 0
                                  • bmeeksB
                                    bmeeks @hauy
                                    last edited by bmeeks

                                    @hauy said in Package Manager not showing some packages:

                                    @bmeeks Sorry, was a bit too early. Service seems not to be starting. Do I need to reboot?

                                    I may not be as helpful with non-starting as I am not very familiar with that package.

                                    Look in the pfSense system log to see if any useful errors were logged. You can also search for relevant posts under the PACKAGES sub-forum. I've seen several referencing that package in the past.

                                    Usually it is not necessary to reboot after installing a package. I would first check that all the required configuration settings are present and correct. Maybe some parameter is not set properly???

                                    H 1 Reply Last reply Reply Quote 0
                                    • H
                                      hauy @bmeeks
                                      last edited by

                                      @bmeeks I figured it out. I deactivated and reactivated the service and it seems to work now. Thanks again for your help!

                                      bmeeksB 1 Reply Last reply Reply Quote 0
                                      • bmeeksB
                                        bmeeks @hauy
                                        last edited by

                                        @hauy said in Package Manager not showing some packages:

                                        @bmeeks I figured it out. I deactivated and reactivated the service and it seems to work now. Thanks again for your help!

                                        That likely means some piece of the configuration was incomplete, and making that change and saving it caused the package GUI code to rewrite the configuration.

                                        1 Reply Last reply Reply Quote 1
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