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    4100

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • F Offline
      feisal
      last edited by

      I have a 4100, just received with two wan and latest software. Runs flawlessly for several days, then crashes. Nothing in the logs that I can see except sshguard restarting very often (every 10 mins). I have it set to log to a remote syslog server and still 1 week working then crashes. Networking down, internet down.

      Has anyone has any similar problems with the resent software 25.01?

      S 1 Reply Last reply Reply Quote 0
      • S Offline
        SteveITS Rebel Alliance @feisal
        last edited by

        @feisal Can you leave the console connected to see if something is shown there?

        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
        Upvote 👍 helpful posts!

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        • F Offline
          feisal
          last edited by

          Ok
          Will monitor on console and post results when a crash occurs.

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            What exactly happens when it crashes? Stops responding? Reboots?

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            • stephenw10S stephenw10 moved this topic from Hardware on
            • F Offline
              feisal
              last edited by

              Internet access disappears and connectivity networks connected to it goes. It does not reboot
              I have rebooted and the problem goes away until the next time.

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                So you're still able to connect to the 4100 itself when this happens? At the GUI? Via the serial console?

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                • F Offline
                  feisal @stephenw10
                  last edited by

                  @stephenw10 Yes I can get to the GUI.
                  I have connected a PC via Putty to the console, just seeing the menu options so far, and the problem has not happened for two weeks. Will the console show messages when it crashes?

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                  • R Offline
                    rcoleman-netgate Netgate @feisal
                    last edited by

                    @feisal Depends on the type of crash.

                    You may want to upgrade to 23.05.1

                    Ryan
                    Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                    Requesting firmware for your Netgate device? https://go.netgate.com
                    Switching: Mikrotik, Netgear, Extreme
                    Wireless: Aruba, Ubiquiti

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                    • F Offline
                      feisal @rcoleman-netgate
                      last edited by

                      @rcoleman-netgate
                      I am running 23.05.1 right now

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                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Sounds like it isn't crashing then if you're still able to connect to the GUI.
                        Try to ping out from pfSense itself when this happens. How does it fail?

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                        • F Offline
                          feisal
                          last edited by

                          Since I posted, It has not crashed at all.

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                          • stephenw10S Offline
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, so maybe something changed locally?

                            F 1 Reply Last reply Reply Quote 0
                            • F Offline
                              feisal @stephenw10
                              last edited by

                              @stephenw10
                              I am running syslog logging to a remote machine so as not to clutter the 4100 with logs, but that was in place before the crash. Not sure what could have changed. I login every day to check but so far it has been solid.

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