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    Errors when checking for package updates.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Part of that is a known bug we're working on. The stored repo path in the config becomes invalid but it's not obvious because the gui only shows the current valid repos with the default selected when that happens. Switching repos or saving the current repo updates the config with a currently valid setting.

      S johnpozJ 2 Replies Last reply Reply Quote 0
      • S
        scuderia09 @stephenw10
        last edited by

        @stephenw10

        Same issue here with a 23.01 stuck upgrade on a 6100. Flipping around the stable/prev channels in the GUI don't make a difference.

        [23.01-RELEASE][x@pfsense]/: pfSense-upgrade -cd
        Messages:
        Your Netgate device has pfSense+ as part of your device purchase.
        ERROR: It was not possible to determine pkg remote version
        >>> Updating repositories metadata... 
        Updating pfSense-core repository catalogue...
        pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/meta.txz: Bad Request
        repository pfSense-core has no meta file, using default settings
        pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.pkg: Bad Request
        pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.txz: Bad Request
        Unable to update repository pfSense-core
        Updating pfSense repository catalogue...
        pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/meta.txz: Bad Request
        repository pfSense has no meta file, using default settings
        pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.pkg: Bad Request
        pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.txz: Bad Request
        Unable to update repository pfSense
        Error updating repositories!
        ERROR: It was not possible to determine pfSense remote version
        ERROR: It was not possible to determine pfSense-base remote version
        ERROR: It was not possible to determine pfSense-kernel-pfSense remote version
        Your system is up to date
        
        
        S 1 Reply Last reply Reply Quote 0
        • S
          scuderia09 @scuderia09
          last edited by

          @scuderia09

          actually... giving up and letting it sit overnight after setting to 23.05 channel finally presented an upgrade option in GUI and that worked out.

          1 Reply Last reply Reply Quote 1
          • johnpozJ
            johnpoz LAYER 8 Global Moderator @stephenw10
            last edited by

            @stephenw10 said in Errors when checking for package updates.:

            Part of that is a known bug we're working on.

            I ran into this yesterday, I just went in and hit save on the update page selecting 23.05 which I am on.. And then it worked.. I have been on 23.05 for a while now.. It was odd.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, that is odd if it was already on 23.05. Same 'Bad Request' error?

              johnpozJ 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @stephenw10
                last edited by johnpoz

                @stephenw10 said in Errors when checking for package updates.:

                Same 'Bad Request' error?

                yup

                here it was still in my ssh history, just had to scroll up

                [23.05-RELEASE][admin@sg4860.local.lan]/root: pkg update
                Updating pfSense-core repository catalogue...
                pkg: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_amd64-core/meta.txz: Bad Request
                repository pfSense-core has no meta file, using default settings
                pkg: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.pkg: Bad Request
                pkg: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.txz: Bad Request
                Unable to update repository pfSense-core
                Updating pfSense repository catalogue...
                pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/meta.txz: Bad Request
                repository pfSense has no meta file, using default settings
                pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.pkg: Bad Request
                pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.txz: Bad Request
                Unable to update repository pfSense
                Error updating repositories!
                [23.05-RELEASE][admin@sg4860.local.lan]/root: pkg update
                Updating pfSense-core repository catalogue...
                pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/meta.txz: Bad Request
                repository pfSense-core has no meta file, using default settings
                pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.pkg: Bad Request
                pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.txz: Bad Request
                Unable to update repository pfSense-core
                Updating pfSense repository catalogue...
                pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/meta.txz: Bad Request
                repository pfSense has no meta file, using default settings
                pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.pkg: Bad Request
                pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.txz: Bad Request
                Unable to update repository pfSense
                Error updating repositories!
                [23.05-RELEASE][admin@sg4860.local.lan]/root: 
                

                Then you can see where I logged into the gui, did the update save thing.. and then it worked

                [23.05-RELEASE][admin@sg4860.local.lan]/root: 
                Message from syslogd@sg4860 at Jun 17 16:40:31 ...
                php-fpm[433]: /index.php: Successful login for user 'admin' from: 192.168.9.100 (Local Database)
                https://pfsense-plus-pkg00.atx.netgate.croot: pkg update
                Updating pfSense-core repository catalogue...
                pfSense-core repository is up to date.
                Updating pfSense repository catalogue...
                pfSense repository is up to date.
                All repositories are up to date.
                [23.05-RELEASE][admin@sg4860.local.lan]/root:
                

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                1 Reply Last reply Reply Quote 0
                • S
                  SwissSteph
                  last edited by SwissSteph

                  Same problem two days ago on my 8200 and Netgate support asked me to do "pfSense-upgrade -d -c" which solved the problem.
                  https://forum.netgate.com/topic/180888/solved-help-sudo-pkg-upgrade-in-netgate-8200-bad-request?_=1687174518657

                  By income since, I hope that it is indeed solved definitively

                  I started with two "no-name" pfsense, one for use at home and the other as a backup in case of problems (which can happen when you're new to pfsense).
                  ... And now I'm living with a Netgate 8200
                  ... And sorry for my bad English...

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ah yes, if you are just checking directly at the CLI it's probably just that the user cert has expired. When you check in the gui it automatically pulls a new cert before checking. At the CLI you can pfSense-upgrade -c to do that.

                    1 Reply Last reply Reply Quote 0
                    • S
                      SwissSteph
                      last edited by

                      @stephenw10 said in Errors when checking for package updates.:

                      pfSense-upgrade -c

                      It's amazing, because I got the same error messages again and by running "pfSense-upgrade -c" (from the GUI) I fixed the problem again -> no more error message.

                      Would it be possible to give me an explanation of "why this phenomenon comes back" and how to prevent it?

                      I'd like to understand where I'm going wrong.

                      Thanks for your comments :-)

                      I started with two "no-name" pfsense, one for use at home and the other as a backup in case of problems (which can happen when you're new to pfsense).
                      ... And now I'm living with a Netgate 8200
                      ... And sorry for my bad English...

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        In order to access the pkg repos clients must have a valid client cert. To get the cert clients reach out to the backend system, are validated and given a cert with a short lifetime.

                        If you login to the cli and try to access the pkg system directly it will fail with the 'bad request' if the client cert has expired. Usually you will not see that via the gui because any of the pkg functions accessed that way renew the cert before hand.

                        At the CLI you can run pfSense-upgrade or pfSense-repoc to update the cert.

                        Steve

                        1 Reply Last reply Reply Quote 0
                        • S
                          SwissSteph
                          last edited by

                          Hello Steve,

                          Thank you for your reply. My English is not at all OK, can you just tell me what the abbrevatioon "CLI" means?

                          Sorry for the stupid question, then I'll be able to understand your answer much better :-)
                          Steph

                          I started with two "no-name" pfsense, one for use at home and the other as a backup in case of problems (which can happen when you're new to pfsense).
                          ... And now I'm living with a Netgate 8200
                          ... And sorry for my bad English...

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Sorry it's Command Line Interface. So when working at the command line directly.

                            1 Reply Last reply Reply Quote 0
                            • S
                              SwissSteph
                              last edited by

                              Thanks for the clarification ;-)

                              I usually type the command "pkg update or pkg upgrade" in the GUI to see if there is anything to update.

                              And if the answer shows it, indiquand to press "Y", as I can't do it in the GUI (I don't know how it's possible) I launch an SSh and then answer with "Y" once "pkg upgrade" is launched.

                              That's why I saw (in the GUI) these error messages, then ran "pfSense-upgrade -c" and then "pkg upgrade" to check that I no longer had the error message.

                              In the end, what's the best method, because in the GUI I get the error message, but if I run the same command from SSh, will I also get these errors? That's what I'm having trouble understanding.

                              I started with two "no-name" pfsense, one for use at home and the other as a backup in case of problems (which can happen when you're new to pfsense).
                              ... And now I'm living with a Netgate 8200
                              ... And sorry for my bad English...

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                The best method to check for updates from the gui?

                                Just refresh the system widget on the dashboard.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  SwissSteph
                                  last edited by

                                  Thanks for the tip ;-)

                                  My "problem" is that I put the script that is suggested in https://forum.netgate.com/topic/179402/pfblockerng-3-2-0_4/10?_=1681407650676 and I no longer receive mail if my pfsense is in error as mentioned here.

                                  So I'm going to have to deal with this "problem" and have my script work only once in a while.

                                  Thanks again for your help and advice!

                                  I started with two "no-name" pfsense, one for use at home and the other as a backup in case of problems (which can happen when you're new to pfsense).
                                  ... And now I'm living with a Netgate 8200
                                  ... And sorry for my bad English...

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    gonace
                                    last edited by gonace

                                    I've got the kind of the same issue but the GUI does not find any packages, both the "installed" and "available" list are empty and running the commend just throws these errors

                                    [23.05.1-RELEASE][root@pfsense]/root: pfSense-upgrade -d -c
                                    pfSense-repoc-static: invalid signature
                                    failed to read the repo data.
                                    failed to update the repository settings!!!
                                    failed to update the repository settings!!!
                                    

                                    I'm at a lost what to do.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      That implies it can't pull a new cert.

                                      Send me your NDI in chat and I'll check it.

                                      Steve

                                      M 1 Reply Last reply Reply Quote 0
                                      • M
                                        matdmiller @stephenw10
                                        last edited by

                                        @stephenw10 I am having a similar issue. I have a sg-2440. I wanted to install the tailscale package but no packages were showing up in the available packages list. I did some research and found out that even though it had been saying my version of pfsense was up to date I was on 2.4.4. It kept saying no package updates were available until I switched it to the 2.4.5 branch. I was able to get get it to update to that but it will not update further either from the GUI or command line. When I run this command it says permission denied on the package pkg-1.18.4_5.pkg:

                                        [2.4.5-RELEASE][admin@router.local]/root: pfSense-upgrade -d -c
                                        >>> Updating repositories metadata...
                                        pkg-static: Warning: Major OS version upgrade detected.  Running "pkg bootstrap -f" recommended
                                        Updating pfSense-core repository catalogue...
                                        pfSense-core repository is up to date.
                                        Updating pfSense repository catalogue...
                                        pfSense repository is up to date.
                                        All repositories are up to date.
                                        >>> Upgrading pfSense-repo...
                                        pkg-static: Warning: Major OS version upgrade detected.  Running "pkg bootstrap -f" recommended
                                        Updating pfSense-core repository catalogue...
                                        pfSense-core repository is up to date.
                                        Updating pfSense repository catalogue...
                                        pfSense repository is up to date.
                                        All repositories are up to date.
                                        New version of pkg detected; it needs to be installed first.
                                        The following 1 package(s) will be affected (of 0 checked):
                                        
                                        Installed packages to be UPGRADED:
                                        	pkg: 1.17.5_3 -> 1.18.4_5 [pfSense]
                                        
                                        Number of packages to be upgraded: 1
                                        
                                        The process will require 20 MiB more space.
                                        9 MiB to be downloaded.
                                        [1/1] Fetching pkg-1.18.4_5.pkg: .........^[[B^[[B. done
                                        pkg-static: https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/All/pkg-1.18.4_5.pkg: Permission denied
                                        

                                        I ran this command prior to the upgrade that I added to the chat:
                                        pkg-static clean -ya
                                        and it had a long list of packages that were cleaned.

                                        I have manually removed (via GUI) all extra packages that I had installed.

                                        When I try and update via the GUI it just sits on this message and never proceeds with anything:
                                        Please wait while the update system initializes

                                        I have rebooted the router numerous times and also switched the branches between 23.01 and what it is saying is the previous branch of 22.05. When I try and update when on 22.05 it says that my current version is up to date.

                                        When I try and run this command in the CLI I get the following Authentication error:
                                        pkg bootstrap -f
                                        [2.4.5-RELEASE][admin@router.local]/root: pkg bootstrap -f
                                        The package management tool is not yet installed on your system.
                                        Do you want to fetch and install it now? [y/N]: y
                                        Bootstrapping pkg from pkg+https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01, please wait...
                                        pkg: Error fetching https://firmware.netgate.com/pkg/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/Latest/pkg.txz: Authentication error
                                        A pre-built version of pkg could not be found for your system.
                                        Consider changing PACKAGESITE or installing it from ports: 'ports-mgmt/pkg'.

                                        The GUI seems to be somewhat unresponsive and the internet traffic through the router seems to occasionally drop out now.

                                        Could you please help me out?

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          SteveITS Galactic Empire @matdmiller
                                          last edited by

                                          @matdmiller Since it’s several years old you might be better reinstalling and restoring your backup: https://docs.netgate.com/pfsense/en/latest/solutions/sg-2440/reinstall-pfsense.html

                                          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                          Upvote 👍 helpful posts!

                                          1 Reply Last reply Reply Quote 1
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Yes, from 2.4.5 I would just reinstall clean to be sure. Especially if you're having pkg issues already.

                                            Steve

                                            1 Reply Last reply Reply Quote 1
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