Resolving Red Screen Issue on pfSense Firewall When Accessing Integrated Management System (IMS)"

[velbon]

@johnpoz Please contact the integrated management log for more details

[Gertjan]

@velbon said in Resolving Red Screen Issue on pfSense Firewall When Accessing Integrated Management System (IMS)":

It is showing Contact Integrated Management System

Can we see an image ?

I'm not sure, but something tells me that this text "Contact Integrated Management System" doesn't exist on pfSense.

[johnpoz]

@velbon I am not aware of any IMS part of pfsense.

[velbon]

@johnpoz It is said! NMI detected!! Please contact the integrated management log for more details


[velbon]

@velbon

[johnpoz]

@velbon oh that is something to do with the PC.. Is it a DL380? The red screen of death most likely related to some hardware issue..

NMI = Non-maskable Interrupt

[velbon]

@johnpoz We did some cleaning of the server and then try to boot again but I am not now having this issue:

[johnpoz]

@velbon if me I would just do a clean install on that - did it ever boot pfsense? What version of pfsense?

[rcoleman-netgate]

@velbon As we noted for you elsewhere this is a hardware issue, not a pfSense software issue.

[velbon]

@rcoleman-netgate I had to replace the hard drive and perform a fresh OS installation. I can't help but wish I had a backup of the data from the previous drive before discarding it.

[johnpoz]

@velbon the only thing needed from pfsense is the config xml file.. Its very very small - do you not have a copy online with the pfsense ACB..

https://docs.netgate.com/pfsense/en/latest/backup/autoconfigbackup.html

You should prob set that up going forward.