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    Intermittently Unresponsive in Hyper-V

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    • S
      spittlbm @stephenw10
      last edited by

      @stephenw10 errant GW disabled. System processed traffic overnight with the exception of nginx going down with a 502 Bad Gateway. Restart PHP-FPM got it back online.

      System.log was full of this to the point it rolled over

      Aug 18 09:45:05 firewall check_reload_status[66343]: Could not connect to /var/run/php-fpm.socket
      

      nignx had a few

      Aug 18 09:47:10 firewall nginx: 2023/08/18 09:47:10 [error] 12916#100237: *2631 connect() to unix:/var/run/php-fpm.socket failed (61: Connection refused) while connecting to upstream, client: 192.168.1.195, server: , request: "GET / HTTP/2.0", upstream: "fastcgi://unix:/var/run/php-fpm.socket:", host: "192.168.1.1"
      

      kern.ipc.soacceptqueue = 128, so I bumped that up to 1024 via a system tunable and verified it applied.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, nothing logged to show why php stopped responding?

        I suspect bumping that sysctl won't help if php never responds.

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        • S
          spittlbm @stephenw10
          last edited by

          @stephenw10 what's the best way to increase logging for PHP?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            There's no easy way to do that. You can check /tmp/php_errors.txt but I'd expect any php errors to be shown as an alert.

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            • S
              spittlbm @stephenw10
              last edited by spittlbm

              Logged in tonight to see SWAP was at 52%.

              e5d15bf3-35fd-4ed7-9b65-cdc315471e78-image.png

              Ran top and see this:

              65112b36-e2fe-4833-873c-5e1d081fa2bb-image.png

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ah, so some stuck script using all the RAM. Interesting.

                Try running top as top -HaSP that may show more.

                You might also try running ps -auxwwd that may show you hat script is running.

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                • S
                  spittlbm @stephenw10
                  last edited by

                  SWAP use is down to 5% a few (15) hours later without my intervention:

                  a6279156-e65f-4a41-a273-e3e4804cd3c9-image.png

                  Sorted and filtered for Swap:
                  2ce2fc31-8ba2-4f24-b11d-ec85cf798a3f-image.png

                  ps -auxwwd results:
                  094ef2e0-38ae-42bb-bee6-c71b58501e54-image.png

                  Stopped ntopng service and the stats seem similar:
                  414c786f-b035-49a2-9efd-20387afaf69a-image.png

                  top sorted by size:
                  e4942dd0-88dc-47ce-b796-465846c0ba0c-image.png

                  top sorted by Swap:
                  bec3393c-0306-43c8-8e0b-bb229280fe61-image.png

                  and lastly:
                  06779aa0-c38b-41ad-811c-a1e9300751a5-image.png

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Nothing shown in the process tree under php-fpm in the ps output?

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                    • S
                      spittlbm @stephenw10
                      last edited by spittlbm

                      Not nothing...

                      790bc722-7a59-4444-bea2-35093c3e354a-image.png

                      Sorry for truncating that output in the previous message.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, dissapointing, I was hoping it might show there.

                        I'm not really aware of anything that behaves like that but don't run Hyper-V. You might ask in the virtualisation sub forum.

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                        • X
                          xpxp2002
                          last edited by xpxp2002

                          Just posting here to let you know that I've also had similar issues with a system has been running stable for 5+ years on Hyper-V. Since upgrading to 23.05 (and now 23.05.1) this has begun happening to me. The only difference is that it occurs after about 14 days of uptime, so not easy to reproduce or troubleshoot.

                          I just had it happen about 45 minutes ago, but log rotation has already purged the relevant system logs. I also send syslog to another server, but of course it didn't receive anything during the outage. I doubled the log size for rotation and extended the retained logs to 21. I'll post another update to this thread next time it happens, and see if I can capture the relevant logs before they get purged.

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Unless anyone is seeing this on another platform this thread would probably be better in the virtualization sub.

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                            • S
                              spittlbm @xpxp2002
                              last edited by

                              We've been stable for 4-5 days without touching anything. If it happens again, I'll hop to the other sub. Don't love that something is using a bit of swap and always at 2gb+ ram usage, but it's working well.

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                              • S
                                spittlbm @spittlbm
                                last edited by

                                So it's been about 6 weeks since anything happened and we had a crash today. Just replying to add 2 pieces of information in case anyone comes across this post in the future. Today we rebooted the VM host for the first time in 8 weeks after pushing some Microsoft updates. Second, I tried to reboot from shell and it hung on stopping ntopng. I think the reboot is anecdotal/coincidental.

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