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    Installation on UEFI crash on DELL Server, must switch to standard bios, why ?

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • bingo600B
      bingo600 @Elrick75
      last edited by

      @Elrick75 said in Installation on UEFI crash on DELL Server, must switch to standard bios, why ?:

      How do you explain that a fresh install in UEFI bios doesn't work?

      Maybe something like this ....
      https://www.dell.com/support/kbdoc/en-us/000138955/general-protection-fault-during-uefi-pre-boot-startup

      If you find my answer useful - Please give the post a šŸ‘ - "thumbs up"

      pfSense+ 23.05.1 (ZFS)

      QOTOM-Q355G4 Quad Lan.
      CPUĀ  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
      LANĀ  : 4 x Intel 211, DiskĀ  : 240G SAMSUNG MZ7L3240HCHQ SSD

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      • M
        mer @Elrick75
        last edited by

        @Elrick75 said in Installation on UEFI crash on DELL Server, must switch to standard bios, why ?:

        How do you explain that a fresh install in UEFI bios doesn't work?

        Did the pfSense installer crash when the Dell was booting UEFI or could you install pfSense when the Dell was booted UEFI?

        I'm asking for the clarification because I'm not sure where the crash actually happened.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          I do not. There is something unusual with that platform that pfSense/FreeBSD doesn't like. Or the BIOS doesn't like whatever pfSense is doing for some reason.

          The output you see behind that alert is typical of uefi boot issues though. That's the last output from the loader before the kernel starts.
          For example: https://redmine.pfsense.org/issues/13895

          Steve

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          • E
            Elrick75 @mer
            last edited by

            @mer Hi, it's during usb PfSense boot sequence, it crash, not able to install it if i stay UEFI in Bios

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            • E
              Elrick75 @bingo600
              last edited by Elrick75

              @bingo600 Interesting, but i don't boot Windows stick, all compoments are up to date, i do a LCC update from Dell website directly to update everythings... but it didn't solve anthing.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Does it boot 2.6 correctly?

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                  Elrick75 @stephenw10
                  last edited by

                  @stephenw10 I just try installation with 2.7, would like that i test 2.6?

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Yes try 2.6, this could be a regression in the 2.7 EFI console

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                    • E
                      Elrick75 @stephenw10
                      last edited by

                      @stephenw10 I will test it tomorrow

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                        Elrick75 @stephenw10
                        last edited by

                        @stephenw10 Do you have a link to download 2.6 CE version please?

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          The different 2.6 images can be found here: https://atxfiles.netgate.com/mirror/downloads/

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                            Elrick75 @stephenw10
                            last edited by

                            @stephenw10 Hi, i confirm 2.6.0 CE version is working properly, no issue during boot sequence with UEFI bios enable.
                            After installation et pfsense and reboot on hard drive, no crash too.

                            there's a regression with version 2.7.0 and UEFI booting.

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              If you upgrade to 2.7 from 2.6 does it still hit that?

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                                Elrick75 @stephenw10
                                last edited by Elrick75

                                @stephenw10 If i upgrade from 2.6 to 2.7, i works fine with EUFI bios mode !!!
                                Fresh install with this 2.7 version and boot process does not work well with UEFI boot...

                                I noticed a change in the display of the characters surrounding the pfsense menu after switching to version 2.7.
                                This may have nothing to do with it, but I'll mention it just in case, take a look at all âââââââ characters.

                                A screenshot to illustrate

                                a8f9ff5b-ccdc-479d-8b63-a5f17767cf46-image.png

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  OK, so something in the loader it installs with 2.7 doesn't like that platform.

                                  The characters are due to the terminal mode, ugly but not a problem.

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                                    Elrick75 @stephenw10
                                    last edited by

                                    @stephenw10 Ok for characters, just surprised because everything was fine when i boot on 2.6 version just before.
                                    So what is the solution to make fresh 2.7 install ? does we need a fix with 2.8 version ?

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Hard to say. It doesn't happen on most UEFI platforms.

                                      Can you try booting a FreeBSD 14 snapshot?

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                                        Elrick75 @stephenw10
                                        last edited by

                                        @stephenw10 You have a link with a distribution to download ? i will put it on USB stick and try.

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Try: https://download.freebsd.org/snapshots/ISO-IMAGES/14.0/FreeBSD-14.0-CURRENT-amd64-20230803-8a5c836b51ce-264491-mini-memstick.img.xz

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                                            Elrick75 @stephenw10
                                            last edited by

                                            @stephenw10 Booting on USB key works perfectly with FreeBSD, there's no crash, and I'm taken to the installation menu.
                                            Freebsd without pfsense is not crashing, so it's really come from this 2.7 version !

                                            c6e0ef3d-4574-4d3d-bf13-02af96de076a-image.png

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