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    Installation on UEFI crash on DELL Server, must switch to standard bios, why ?

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • E
      Elrick75 @stephenw10
      last edited by

      @stephenw10 Hi, i confirm 2.6.0 CE version is working properly, no issue during boot sequence with UEFI bios enable.
      After installation et pfsense and reboot on hard drive, no crash too.

      there's a regression with version 2.7.0 and UEFI booting.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        If you upgrade to 2.7 from 2.6 does it still hit that?

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        • E
          Elrick75 @stephenw10
          last edited by Elrick75

          @stephenw10 If i upgrade from 2.6 to 2.7, i works fine with EUFI bios mode !!!
          Fresh install with this 2.7 version and boot process does not work well with UEFI boot...

          I noticed a change in the display of the characters surrounding the pfsense menu after switching to version 2.7.
          This may have nothing to do with it, but I'll mention it just in case, take a look at all âââââââ characters.

          A screenshot to illustrate

          a8f9ff5b-ccdc-479d-8b63-a5f17767cf46-image.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            OK, so something in the loader it installs with 2.7 doesn't like that platform.

            The characters are due to the terminal mode, ugly but not a problem.

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            • E
              Elrick75 @stephenw10
              last edited by

              @stephenw10 Ok for characters, just surprised because everything was fine when i boot on 2.6 version just before.
              So what is the solution to make fresh 2.7 install ? does we need a fix with 2.8 version ?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hard to say. It doesn't happen on most UEFI platforms.

                Can you try booting a FreeBSD 14 snapshot?

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                  Elrick75 @stephenw10
                  last edited by

                  @stephenw10 You have a link with a distribution to download ? i will put it on USB stick and try.

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Try: https://download.freebsd.org/snapshots/ISO-IMAGES/14.0/FreeBSD-14.0-CURRENT-amd64-20230803-8a5c836b51ce-264491-mini-memstick.img.xz

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                    • E
                      Elrick75 @stephenw10
                      last edited by

                      @stephenw10 Booting on USB key works perfectly with FreeBSD, there's no crash, and I'm taken to the installation menu.
                      Freebsd without pfsense is not crashing, so it's really come from this 2.7 version !

                      c6e0ef3d-4574-4d3d-bf13-02af96de076a-image.png

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, interesting. I'm unsure what might be causing that. I would open a bug report to track it: https://redmine.pfsense.org/

                        I asked about it internally. If any of out engineers have seen this I'll let you know.

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                        • M
                          mvikman @stephenw10
                          last edited by

                          @stephenw10 Regarding boot/start menu, I had similar "graphics glicth" on my Dell desktop with Plus 22.05
                          https://forum.netgate.com/post/1094969
                          I couldn't test it more, because it was my main pfSense box.

                          pfSense Plus 24.11-RELEASE (amd64)
                          Dell Optiplex 7040 SFF
                          Core i5-6500, 8GB RAM, 2x 240GB SSD (ZFS Mirror)
                          HPE 561T (X540-AT2), 2-port 10Gb RJ45
                          HPE 562SFP+ (X710-DA2), 2-port 10Gb SFP+

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                          • E
                            Elrick75 @stephenw10
                            last edited by

                            @stephenw10 Hi, any number to follow bug report please? Does a new release will coming soon?

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              What's the bug report number?

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                              • E
                                Elrick75 @stephenw10
                                last edited by

                                @stephenw10 You says "Hmm, interesting. I'm unsure what might be causing that. I would open a bug report to track it: https://redmine.pfsense.org/"
                                This why i request the bug report number to track this issue.
                                If you know when pfsense CE new release will come too ?
                                Thanks.

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Yes, so did you open a bug report for it?

                                  No one else has seen it here.

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                                  • E
                                    Elrick75 @stephenw10
                                    last edited by

                                    @stephenw10 There's been a misunderstanding, I thought it was you who was going to open a ticket, but I understand that it's up to me.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      It's better if you open one since you have access to the hardware for any testing and can better describe how to replicate.

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                                      • D
                                        Darkk @Elrick75
                                        last edited by

                                        @Elrick75 Please make sure the BIOS is fully updated. I've had some weirdness with newest version of 2.7 CE where the boot would hang till I upgraded the BIOS.

                                        That server may have the lifecycle feature so it'll upgrade the BIOS and firmwares for you.

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                                        • E
                                          Elrick75 @Darkk
                                          last edited by

                                          @Darkk Bios was already updated to the lastest version.
                                          I always follow firmware upgrade on all my device.

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