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    2.7.0 PPPoE Continually Reconnecting

    Scheduled Pinned Locked Moved General pfSense Questions
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    • I
      IanJanus @stephenw10
      last edited by

      @stephenw10 I removed all VIPs and associated NAT rules and PPPoE connected and was stable.
      So appears to be with handling of VIPs.

      stephenw10S 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Ok, that's great data. Updated the bug: https://redmine.pfsense.org/issues/14434

        1 Reply Last reply Reply Quote 0
        • T
          threadhead @stephenw10
          last edited by threadhead

          @stephenw10 Sorry, was out for the weekend.

          Yes, both of my pfSense routers are the same. I have no VIPs setup. I have no VLAN tagging for WAN. For the PPP config it is set to the WAN with link type PPPoE.

          I was never able to get any traffic to route to the WAN. My internal firewall rules are fairly permissive, and I did try setting all the LAN(s) to WAN to allow all traffic.

          Never was able to get it to work. Did I miss something important?

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, yeah that's a different bug then unrelated to the VIP issue. Was pfSense itself able to connect out? The gateway showed as up?

            T 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator @IanJanus
              last edited by

              @IanJanus

              To be clear this happens when you have a VIP that's in the same subnet as the WAN when it comes up?
              Haven't managed to replicate that here yet.

              I 1 Reply Last reply Reply Quote 0
              • T
                threadhead @stephenw10
                last edited by threadhead

                @stephenw10 Yes, gateway via PPPoE was able to pull a valid IP. The gateway (WAN) showed as active and I could see how long the IP address was obtained. The gateway on the Dashboard was green up-arrow.

                No, I was never able to route traffic from any of the LANs to the WAN.

                To add:

                • I did the pfSense update via browser, did not remove packages (probably should have)

                • Also, did a full wipe and reinstall of pfSense via usb stick to 2.7.0, nothing worked even with a full config restore

                • Did a full wipe and reinstall of pfSense 2.6.0, did a full config reinstall, everything worked

                stephenw10S 1 Reply Last reply Reply Quote 0
                • I
                  IanJanus @stephenw10
                  last edited by

                  @stephenw10 Well the VIPs are in a /29 public IPs block that gets routed through the WAN, the PPPoE IP is usually completely different /32, so they aren't really in the same subnet as the WAN - since the WAN covers everything that isnt in a local subnet. However, they are defined in pfsense as associated with the WAN interface, though rather than define the /29 block, I have defined each VIP as a individual /32 IP.

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                  • stephenw10S
                    stephenw10 Netgate Administrator @threadhead
                    last edited by

                    @threadhead If you can replicate it you should check you have a default route applied via the PPPoE gateway. Also make sure you have outbound NAT rules being created for it.

                    T RobbieTTR 2 Replies Last reply Reply Quote 0
                    • stephenw10S stephenw10 forked this topic on
                    • stephenw10S stephenw10 referenced this topic on
                    • RobbieTTR
                      RobbieTT @stephenw10
                      last edited by

                      @stephenw10

                      This may be related to an issue I have on v23.05.1. The PPPoE handshake process now takes over 20 seconds. It used to take a maximum of 4 seconds, typically just 2 or 3 seconds.

                      My last connection - 22 seconds to complete the PPPoE:

                      Jul 15 17:07:29 Router-8 ppp[17990]: Multi-link PPP daemon for FreeBSD
                      Jul 15 17:07:51 Router-8 ppp[17990]: [wan] [redacted IPs]
                      

                      ☕️

                      RobbieTTR 1 Reply Last reply Reply Quote 0
                      • RobbieTTR
                        RobbieTT @RobbieTT
                        last edited by

                        @RobbieTT said in 2.7.0 PPPoE Continually Reconnecting:

                        @stephenw10

                        This may be related to an issue I have on v23.05.1. The PPPoE handshake process now takes over 20 seconds. It used to take a maximum of 4 seconds, typically just 2 or 3 seconds.

                        My last connection - 22 seconds to complete the PPPoE:

                        Jul 15 17:07:29 Router-8 ppp[17990]: Multi-link PPP daemon for FreeBSD
                        Jul 15 17:07:51 Router-8 ppp[17990]: [wan] [redacted IPs]
                        

                        @stephenw10

                        As of v23.09d 20230921-1219:

                        PPPoE handshake log now looks totally normal and completes in 3 seconds:

                        Sep 21 18:55:32	ppp	25088	Multi-link PPP daemon for FreeBSD
                        Sep 21 18:55:35	ppp	25088	[wan] IPCP: LayerUp
                        Sep 21 18:55:35	ppp	25088	[wan] [redacted IPs]
                        

                        The extended PPPoE handshake issue appears to be resolved. 👍

                        ☕️

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, that's interesting. I don't think we did anything specifically for that so I'd have to guess either some fix was pulled in from upstream or something changed at the server end.

                          RobbieTTR 1 Reply Last reply Reply Quote 1
                          • RobbieTTR
                            RobbieTT @stephenw10
                            last edited by

                            @stephenw10

                            It was an unexpected surprise but perhaps tied to a fix for something completely different. I skipped the last couple of dev loads so not sure which one had the desired effect but the issue remains with 23.09.a.20230907.0600.

                            It's not / was not a server-end PPPoE issue or change; as soon as I switched-out pfSense to a different router (EdgeRouter-4) the PPPoE handshakes reverted to normal.

                            Anyway, accidental fixes can be good, even if they leave questions.

                            Probably. 🤷

                            ☕️

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, interesting.

                              1 Reply Last reply Reply Quote 0
                              • D
                                dougrabson
                                last edited by

                                I came across this issue yesterday when I upgraded the backup of an HA pair to 2.7.0. My setup uses carp to handle the switchover from primary to backup, linking the pppoe interface to the carp VIP. When I tested failover, the backup enabled the pppoe interface and brought up the link but did not assign IPv4 local and remote addresses to the interface which meant that IPv4 was not routed and no IPv4 default route was installed. Sadly, I forgot to preserve the logs before downgrading back to 2.6.0.

                                Any ideas on workarounds for this?

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  That's not the same issue. The issue discussed in this thread is for VIPs on the PPPoE interface. It sounds like what you have is a PPPoE interface on a VIP.

                                  You should start a new thread for that but I will say that what you're doing is an unsupported configuration. We have seen a few reports of it though.

                                  Steve

                                  D 1 Reply Last reply Reply Quote 0
                                  • D
                                    dougrabson @stephenw10
                                    last edited by

                                    @stephenw10 Thanks for the response - is there a recommended way of managing pppoe failover? I think I discovered my current approach from this thread: https://forum.netgate.com/topic/135904/configure-an-pppoe-on-an-carp-if/18.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Not really. HA requires static IPs for a supported setup.

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        sanstey
                                        last edited by

                                        This PPPoE + VIP issue is still present in 2.7.2/23.09.1. Until this issue is resolved, I'm stuck on 22.05 with no security patches. It's really unfortunate this isn't a higher priority issue.

                                        1 Reply Last reply Reply Quote 1
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Do you have a system log showing this happening? I though we had one here to reference but I'm not finding it now.

                                          S 1 Reply Last reply Reply Quote 0
                                          • S
                                            sanstey @stephenw10
                                            last edited by

                                            @stephenw10 I've attached a redacted version of my system.log file showing this.
                                            "207.[REDACTED]" is the initial IP address my firewall receives before it applies one of my static IPs, which is "168.[REDACTED]."
                                            Let me know if you need anything else!
                                            system.log_redacted.txt

                                            1 Reply Last reply Reply Quote 1
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