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    2.7.0 PPPoE Continually Reconnecting

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, yeah that's a different bug then unrelated to the VIP issue. Was pfSense itself able to connect out? The gateway showed as up?

      T 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator @IanJanus
        last edited by

        @IanJanus

        To be clear this happens when you have a VIP that's in the same subnet as the WAN when it comes up?
        Haven't managed to replicate that here yet.

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        • T
          threadhead @stephenw10
          last edited by threadhead

          @stephenw10 Yes, gateway via PPPoE was able to pull a valid IP. The gateway (WAN) showed as active and I could see how long the IP address was obtained. The gateway on the Dashboard was green up-arrow.

          No, I was never able to route traffic from any of the LANs to the WAN.

          To add:

          • I did the pfSense update via browser, did not remove packages (probably should have)

          • Also, did a full wipe and reinstall of pfSense via usb stick to 2.7.0, nothing worked even with a full config restore

          • Did a full wipe and reinstall of pfSense 2.6.0, did a full config reinstall, everything worked

          stephenw10S 1 Reply Last reply Reply Quote 0
          • I
            IanJanus @stephenw10
            last edited by

            @stephenw10 Well the VIPs are in a /29 public IPs block that gets routed through the WAN, the PPPoE IP is usually completely different /32, so they aren't really in the same subnet as the WAN - since the WAN covers everything that isnt in a local subnet. However, they are defined in pfsense as associated with the WAN interface, though rather than define the /29 block, I have defined each VIP as a individual /32 IP.

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            • stephenw10S
              stephenw10 Netgate Administrator @threadhead
              last edited by

              @threadhead If you can replicate it you should check you have a default route applied via the PPPoE gateway. Also make sure you have outbound NAT rules being created for it.

              T RobbieTTR 2 Replies Last reply Reply Quote 0
              • stephenw10S stephenw10 forked this topic on
              • stephenw10S stephenw10 referenced this topic on
              • RobbieTTR
                RobbieTT @stephenw10
                last edited by

                @stephenw10

                This may be related to an issue I have on v23.05.1. The PPPoE handshake process now takes over 20 seconds. It used to take a maximum of 4 seconds, typically just 2 or 3 seconds.

                My last connection - 22 seconds to complete the PPPoE:

                Jul 15 17:07:29 Router-8 ppp[17990]: Multi-link PPP daemon for FreeBSD
                Jul 15 17:07:51 Router-8 ppp[17990]: [wan] [redacted IPs]
                

                ☕️

                RobbieTTR 1 Reply Last reply Reply Quote 0
                • RobbieTTR
                  RobbieTT @RobbieTT
                  last edited by

                  @RobbieTT said in 2.7.0 PPPoE Continually Reconnecting:

                  @stephenw10

                  This may be related to an issue I have on v23.05.1. The PPPoE handshake process now takes over 20 seconds. It used to take a maximum of 4 seconds, typically just 2 or 3 seconds.

                  My last connection - 22 seconds to complete the PPPoE:

                  Jul 15 17:07:29 Router-8 ppp[17990]: Multi-link PPP daemon for FreeBSD
                  Jul 15 17:07:51 Router-8 ppp[17990]: [wan] [redacted IPs]
                  

                  @stephenw10

                  As of v23.09d 20230921-1219:

                  PPPoE handshake log now looks totally normal and completes in 3 seconds:

                  Sep 21 18:55:32	ppp	25088	Multi-link PPP daemon for FreeBSD
                  Sep 21 18:55:35	ppp	25088	[wan] IPCP: LayerUp
                  Sep 21 18:55:35	ppp	25088	[wan] [redacted IPs]
                  

                  The extended PPPoE handshake issue appears to be resolved. 👍

                  ☕️

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, that's interesting. I don't think we did anything specifically for that so I'd have to guess either some fix was pulled in from upstream or something changed at the server end.

                    RobbieTTR 1 Reply Last reply Reply Quote 1
                    • RobbieTTR
                      RobbieTT @stephenw10
                      last edited by

                      @stephenw10

                      It was an unexpected surprise but perhaps tied to a fix for something completely different. I skipped the last couple of dev loads so not sure which one had the desired effect but the issue remains with 23.09.a.20230907.0600.

                      It's not / was not a server-end PPPoE issue or change; as soon as I switched-out pfSense to a different router (EdgeRouter-4) the PPPoE handshakes reverted to normal.

                      Anyway, accidental fixes can be good, even if they leave questions.

                      Probably. 🤷

                      ☕️

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, interesting.

                        1 Reply Last reply Reply Quote 0
                        • D
                          dougrabson
                          last edited by

                          I came across this issue yesterday when I upgraded the backup of an HA pair to 2.7.0. My setup uses carp to handle the switchover from primary to backup, linking the pppoe interface to the carp VIP. When I tested failover, the backup enabled the pppoe interface and brought up the link but did not assign IPv4 local and remote addresses to the interface which meant that IPv4 was not routed and no IPv4 default route was installed. Sadly, I forgot to preserve the logs before downgrading back to 2.6.0.

                          Any ideas on workarounds for this?

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            That's not the same issue. The issue discussed in this thread is for VIPs on the PPPoE interface. It sounds like what you have is a PPPoE interface on a VIP.

                            You should start a new thread for that but I will say that what you're doing is an unsupported configuration. We have seen a few reports of it though.

                            Steve

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                            • D
                              dougrabson @stephenw10
                              last edited by

                              @stephenw10 Thanks for the response - is there a recommended way of managing pppoe failover? I think I discovered my current approach from this thread: https://forum.netgate.com/topic/135904/configure-an-pppoe-on-an-carp-if/18.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Not really. HA requires static IPs for a supported setup.

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                                • S
                                  sanstey
                                  last edited by

                                  This PPPoE + VIP issue is still present in 2.7.2/23.09.1. Until this issue is resolved, I'm stuck on 22.05 with no security patches. It's really unfortunate this isn't a higher priority issue.

                                  1 Reply Last reply Reply Quote 1
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Do you have a system log showing this happening? I though we had one here to reference but I'm not finding it now.

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                                    • S
                                      sanstey @stephenw10
                                      last edited by

                                      @stephenw10 I've attached a redacted version of my system.log file showing this.
                                      "207.[REDACTED]" is the initial IP address my firewall receives before it applies one of my static IPs, which is "168.[REDACTED]."
                                      Let me know if you need anything else!
                                      system.log_redacted.txt

                                      1 Reply Last reply Reply Quote 1
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Thanks!

                                        MrPeteM 1 Reply Last reply Reply Quote 0
                                        • MrPeteM
                                          MrPete @stephenw10
                                          last edited by MrPete

                                          @stephenw10 Any progress on this? I just looped back to update from 2.6 to 2.7.0 and have the exact same symptoms.

                                          I now have 2.6 on my carp main and 2.7.0 on carp backup, so pretty easy to run tests if there's something you need. :)
                                          (FWIW, we connect to CenturyLink, so the WAN PPPoE uses VLAN 201 -- thus this is not related to the VLAN=0 issue)

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Specifically the PPPoE with a VIP issue?

                                            MrPeteM 1 Reply Last reply Reply Quote 0
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