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    Despite months of config, still having connection issues

    Scheduled Pinned Locked Moved General pfSense Questions
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    • NollipfSenseN
      NollipfSense @rheritier
      last edited by

      @rheritier said in Despite months of config, still having connection issues:

      So 1st...I have NO knowledge in network so barely can type a line of command...apology for that!

      No apology needed; however, I agree with SteveTS to remain with as simple as possible until you start acquiring network knowledge by hanging out here...we all had to do that...

      pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
      pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator @rheritier
        last edited by

        @rheritier said in Despite months of config, still having connection issues:

        Shell Output - Ping -n 1800 8.8.4.4
        sh: Ping: not found

        Note that I use 1.1.1.1 and 1.0.0.1 (is it why it can't ping google?)

        The ping command, like everything in FreeBSD and hence pfSense, is case sensitive. So if you're running that in pfSense you need to use ping.

        It fails the second time because -n is a Windows switch. You have to use -c in pfSense. So to run that command from pfSense you would use:
        ping -c 1800 8.8.4.4

        However you would need to run that at the command line dircetly not using Diag > Command Prompt in the webgui. It will take 30mins to return and the page will time out before that if you try to run it through the gui.

        I would add that pfSense already pings out continually and logs the results in a nice graph. See Status > Monitoring > Quality graph. You can set the IP it's monitoring to be 8.8.4.4 and you will see any packet loss.

        Steve

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        • S
          SteveITS Galactic Empire @rheritier
          last edited by

          @rheritier I meant, run that from something behind pfSense like your PC.

          Packet loss is when packets of data are sent but not received. Indicative of bad wiring, bad equipment, overworked equipment, saturated connection, etc.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

          1 Reply Last reply Reply Quote 1
          • JonathanLeeJ
            JonathanLee @rheritier
            last edited by

            @rheritier said in Despite months of config, still having connection issues:

            @JonathanLee Thanks Jonathan for the link!

            I see it's from 2017, and both Pfsense and Squid have changed a lot. I'm a bit worried to try and be stuck since the options are now very different...

            All the configuration options are the same just better code today.

            Make sure to upvote

            R 1 Reply Last reply Reply Quote 0
            • R
              rheritier
              last edited by

              Thanks so much @NollipfSense, @stephenw10, @SteveITS for your responses.

              I'm learning and improving slowly but would like to first have something stable before entering into too much complexity, so I'm really to try to setup a very straight forward system, using the firewall with Squid.

              Steve, thanks for the feedback, really appreciate you take the time to explain (today, another good learn about case sensitive!).
              I pinged from the terminal and didn't have any loss so far (it's been 10min).

              Here is what I have on the monitoring:

              Screen Shot 2023-09-22 at 9.54.22 AM.png

              S 1 Reply Last reply Reply Quote 0
              • S
                SteveITS Galactic Empire @rheritier
                last edited by

                @rheritier Click the wrench at the top and change to Quality:

                2d1f155c-e195-45ff-a55b-41c15c09726e-image.png

                Packet loss was just a guess/starting point. You could also disable Squid temporarily, and any other packages that are installed. If you're not plugged directly in to the 2100 it could also be unstable wireless.

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote 👍 helpful posts!

                R 1 Reply Last reply Reply Quote 0
                • R
                  rheritier @JonathanLee
                  last edited by

                  @JonathanLee OK! I'll try that then!
                  I'll probably reset my netgate to start from scratch.

                  JonathanLeeJ R 2 Replies Last reply Reply Quote 0
                  • JonathanLeeJ
                    JonathanLee @rheritier
                    last edited by

                    @rheritier remember to simple first, do only transparent mode. Make sure you have the correct ACL for DNS, HTTP, https etc also.

                    Good luck.

                    Make sure to upvote

                    1 Reply Last reply Reply Quote 0
                    • R
                      rheritier @SteveITS
                      last edited by

                      @SteveITS Here it is!
                      Yes, someone told me wifi was an issue and to hardwire my meshs but where they are located make hardwire impossible.
                      But I still have the same issues even when I only keep 1 mesh on, which is hardwired on the Netgate...

                      Here is the result of the quality:

                      Screen Shot 2023-09-22 at 10.18.31 AM.png

                      1 Reply Last reply Reply Quote 0
                      • R
                        rheritier @rheritier
                        last edited by

                        @JonathanLee Thanks Jonathan

                        I'll start with transparent mode.
                        On the ACL, should putting what I have below helps limiting the system blocking some websites? (example: *.com to leave all website in .com accessible)?
                        I need to learn more about the DNS and its configuration also.

                        Screen Shot 2023-09-22 at 10.22.58 AM.png

                        JonathanLeeJ 1 Reply Last reply Reply Quote 0
                        • JonathanLeeJ
                          JonathanLee @rheritier
                          last edited by JonathanLee

                          @rheritier I just have that set as .* for allow all. Squidguard does my blocking

                          Keep it simple

                          Screenshot_20230922-072758.png
                          Regular expression based works great

                          Make sure to upvote

                          1 Reply Last reply Reply Quote 0
                          • R
                            rheritier
                            last edited by

                            Thanks @JonathanLee, I like that!!
                            Will try it now

                            JonathanLeeJ 1 Reply Last reply Reply Quote 0
                            • JonathanLeeJ
                              JonathanLee @rheritier
                              last edited by JonathanLee

                              @rheritier

                              https://docs.netgate.com/pfsense/en/latest/recipes/http-client-proxy-transparent.html
                              really good transparent mode guide

                              https://docs.netgate.com/pfsense/en/latest/packages/cache-proxy/squidguard.html
                              squidguard guide

                              Make sure to upvote

                              1 Reply Last reply Reply Quote 0
                              • R
                                rheritier
                                last edited by

                                So I did everything so far and it seem it is a bit smoother and block less things.
                                But I still have for example difficult access to Amazon App. I have to deselect the wifi, let it charge a bit, reselect the Wifi and then it'll work propertly.

                                Here is the screenshot of my Firewall block. Anyone sees something specific??

                                Screenshot 2023-09-22 134602.png

                                JonathanLeeJ 1 Reply Last reply Reply Quote 0
                                • JonathanLeeJ
                                  JonathanLee @rheritier
                                  last edited by

                                  @rheritier do you have any IPv6 access?

                                  Make sure to upvote

                                  R 1 Reply Last reply Reply Quote 0
                                  • R
                                    rheritier @JonathanLee
                                    last edited by

                                    @JonathanLee Hi Jonathan,
                                    I'm not sure what to think and tell you since both test seems to show different results.
                                    Is there another way to test?

                                    Screen Shot 2023-09-24 at 10.12.15 AM.png

                                    Screen Shot 2023-09-24 at 10.12.31 AM.png

                                    JonathanLeeJ GertjanG 2 Replies Last reply Reply Quote 0
                                    • JonathanLeeJ
                                      JonathanLee @rheritier
                                      last edited by

                                      @rheritier does your wan configuration on PfSense show anything for IPv6?

                                      Make sure to upvote

                                      R 1 Reply Last reply Reply Quote 0
                                      • R
                                        rheritier @JonathanLee
                                        last edited by

                                        @JonathanLee here is my WAN config:
                                        Screen Shot 2023-09-24 at 10.45.02 PM.png Screen Shot 2023-09-24 at 10.45.13 PM.png Screen Shot 2023-09-24 at 10.45.20 PM.png

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                                        • GertjanG
                                          Gertjan @rheritier
                                          last edited by

                                          @rheritier said in Despite months of config, still having connection issues:

                                          since both test seems to show different results

                                          The tests are different.

                                          You visited https://test-ipv6.com/ from your PC.
                                          You should have run the ping version IPv6 test also from your PC, like

                                          C:\Users\Gauche>ping -6 2001:4860:4860::8888
                                          
                                          Envoi d’une requête 'Ping'  2001:4860:4860::8888 avec 32 octets de données :
                                          Réponse de 2001:4860:4860::8888 : temps=17 ms
                                          Réponse de 2001:4860:4860::8888 : temps=17 ms
                                          Réponse de 2001:4860:4860::8888 : temps=17 ms
                                          Réponse de 2001:4860:4860::8888 : temps=17 ms
                                          

                                          And and before running such test, why not asking your PC if it has any IPv6 connection available ? :

                                          C:\Users\Gauche>ipconfig /all
                                          

                                          Your pfSense IPv6 ping test (Diagnostics > Ping) shows that pfSEnse has an IPv6 connection.
                                          Your WAN setup says it used the DHCPv6 client to obtain "IPv6".

                                          Most probably, you should set up your LAN interface to use IPv6, like this (example ) :
                                          bb7b96f1-ba7e-45bc-b71e-0fd450b7931b-image.png

                                          and the DHCPv6 LAN server :

                                          59b6c2e3-af5f-482b-85ff-95ddc6a6b77d-image.png

                                          also :

                                          20ff6cd5-fa9d-4458-8e97-3cbd62724575-image.png

                                          This WAN IPv6 :

                                          451ca002-69e9-4c44-89c5-6595befc32f0-image.png

                                          is also listed here : Status > Interfaces under the WAN interface.

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          1 Reply Last reply Reply Quote 1
                                          • R
                                            rheritier
                                            last edited by rheritier

                                            Hi @Gertjan ! Thanks!
                                            So I did the following:
                                            Ipconfig /all (on Mac, it seems to be /sbins/ifconfig) and here is the result (I hided some info):

                                            lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
                                            options=1203<RXCSUM,TXCSUM,TXSTATUS,SW_TIMESTAMP>
                                            inet 127.0.0.1 netmask 0xff000000
                                            inet6 ::1 prefixlen 128
                                            inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
                                            nd6 options=201<PERFORMNUD,DAD>
                                            gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
                                            stf0: flags=0<> mtu 1280
                                            en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
                                            options=50b<RXCSUM,TXCSUM,VLAN_HWTAGGING,AV,CHANNEL_IO>
                                            ether a8:XXXX:22:00:f6
                                            nd6 options=201<PERFORMNUD,DAD>
                                            media: autoselect (none)
                                            status: inactive
                                            en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
                                            options=400<CHANNEL_IO>
                                            ether 20:XXXX:cc:ba:15
                                            inet6 fe80::XXXX:9648:76df:976d%en1 prefixlen 64 secured scopeid 0x5
                                            inet 192.168.1.110 netmask 0xffffff00 broadcast 192.168.1.255
                                            inet6 fd2b:XXXX:5617:48b5:86e:6bad:9d1b:b18c prefixlen 64 autoconf secured
                                            inet6 fd2b:XXXX:5617:48b5:a56c:fca1:5cfb:5727 prefixlen 64 autoconf temporary
                                            nd6 options=201<PERFORMNUD,DAD>
                                            media: autoselect
                                            status: active
                                            en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
                                            options=460<TSO4,TSO6,CHANNEL_IO>
                                            ether 82:XXXX:fe:0c:80
                                            media: autoselect <full-duplex>
                                            status: inactive
                                            fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078
                                            lladdr a8:XXXX:ff:fe:67:f8:32
                                            nd6 options=201<PERFORMNUD,DAD>
                                            media: autoselect <full-duplex>
                                            status: inactive
                                            bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
                                            options=63<RXCSUM,TXCSUM,TSO4,TSO6>
                                            ether 82:XXXX:fe:0c:80
                                            Configuration:
                                            id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0
                                            maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200
                                            root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0
                                            ipfilter disabled flags 0x0
                                            member: en2 flags=3<LEARNING,DISCOVER>
                                            ifmaxaddr 0 port 6 priority 0 path cost 0
                                            nd6 options=201<PERFORMNUD,DAD>
                                            media: <unknown type>
                                            status: inactive
                                            p2p0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 2304
                                            options=400<CHANNEL_IO>
                                            ether 02:XXXX:cc:ba:15
                                            media: autoselect
                                            status: inactive
                                            awdl0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1484
                                            options=400<CHANNEL_IO>
                                            ether 5e:XXXX:3f:da:96
                                            inet6 fe80::XXXX:21ff:fe3f:da96%awdl0 prefixlen 64 scopeid 0xa
                                            nd6 options=201<PERFORMNUD,DAD>
                                            media: autoselect
                                            status: active
                                            utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380
                                            inet6 fe80::XXXX:a585:1912:fde8%utun0 prefixlen 64 scopeid 0xb
                                            nd6 options=201<PERFORMNUD,DAD>
                                            utun1: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000
                                            inet6 fe80::XXXX:88f8:a44f:abd7%utun1 prefixlen 64 scopeid 0xc
                                            nd6 options=201<PERFORMNUD,DAD>

                                            I tried to ping as said at the beginning but it didn't give much (I search and found on Mac it should be ping -l...but it didn't work either):
                                            ping -l 2001:4860:4860::8888
                                            ping: invalid preload value: `2001:4860:4860::8888'

                                            Then I followed your recommendation and had the same setup for the 1st screen (set up LAN interface to sue IPv6), change the range as per your example from 2 to 86 (mine was from 1000 to 2000), and on last screen, changed the Router Mode from "Assisted" to "Managed".

                                            I saw you hided some info so did the same. Here is what I have in Status/Interface/WAN (by the way, what is this big "Release WAN" in red? should I do it?)

                                            Screen Shot 2023-09-26 at 12.22.02 AM.png

                                            GertjanG 1 Reply Last reply Reply Quote 0
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