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    Despite months of config, still having connection issues

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      SteveITS Galactic Empire @rheritier
      last edited by

      @rheritier I meant, run that from something behind pfSense like your PC.

      Packet loss is when packets of data are sent but not received. Indicative of bad wiring, bad equipment, overworked equipment, saturated connection, etc.

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote 👍 helpful posts!

      1 Reply Last reply Reply Quote 1
      • JonathanLeeJ
        JonathanLee @rheritier
        last edited by

        @rheritier said in Despite months of config, still having connection issues:

        @JonathanLee Thanks Jonathan for the link!

        I see it's from 2017, and both Pfsense and Squid have changed a lot. I'm a bit worried to try and be stuck since the options are now very different...

        All the configuration options are the same just better code today.

        Make sure to upvote

        R 1 Reply Last reply Reply Quote 0
        • R
          rheritier
          last edited by

          Thanks so much @NollipfSense, @stephenw10, @SteveITS for your responses.

          I'm learning and improving slowly but would like to first have something stable before entering into too much complexity, so I'm really to try to setup a very straight forward system, using the firewall with Squid.

          Steve, thanks for the feedback, really appreciate you take the time to explain (today, another good learn about case sensitive!).
          I pinged from the terminal and didn't have any loss so far (it's been 10min).

          Here is what I have on the monitoring:

          Screen Shot 2023-09-22 at 9.54.22 AM.png

          S 1 Reply Last reply Reply Quote 0
          • S
            SteveITS Galactic Empire @rheritier
            last edited by

            @rheritier Click the wrench at the top and change to Quality:

            2d1f155c-e195-45ff-a55b-41c15c09726e-image.png

            Packet loss was just a guess/starting point. You could also disable Squid temporarily, and any other packages that are installed. If you're not plugged directly in to the 2100 it could also be unstable wireless.

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            R 1 Reply Last reply Reply Quote 0
            • R
              rheritier @JonathanLee
              last edited by

              @JonathanLee OK! I'll try that then!
              I'll probably reset my netgate to start from scratch.

              JonathanLeeJ R 2 Replies Last reply Reply Quote 0
              • JonathanLeeJ
                JonathanLee @rheritier
                last edited by

                @rheritier remember to simple first, do only transparent mode. Make sure you have the correct ACL for DNS, HTTP, https etc also.

                Good luck.

                Make sure to upvote

                1 Reply Last reply Reply Quote 0
                • R
                  rheritier @SteveITS
                  last edited by

                  @SteveITS Here it is!
                  Yes, someone told me wifi was an issue and to hardwire my meshs but where they are located make hardwire impossible.
                  But I still have the same issues even when I only keep 1 mesh on, which is hardwired on the Netgate...

                  Here is the result of the quality:

                  Screen Shot 2023-09-22 at 10.18.31 AM.png

                  1 Reply Last reply Reply Quote 0
                  • R
                    rheritier @rheritier
                    last edited by

                    @JonathanLee Thanks Jonathan

                    I'll start with transparent mode.
                    On the ACL, should putting what I have below helps limiting the system blocking some websites? (example: *.com to leave all website in .com accessible)?
                    I need to learn more about the DNS and its configuration also.

                    Screen Shot 2023-09-22 at 10.22.58 AM.png

                    JonathanLeeJ 1 Reply Last reply Reply Quote 0
                    • JonathanLeeJ
                      JonathanLee @rheritier
                      last edited by JonathanLee

                      @rheritier I just have that set as .* for allow all. Squidguard does my blocking

                      Keep it simple

                      Screenshot_20230922-072758.png
                      Regular expression based works great

                      Make sure to upvote

                      1 Reply Last reply Reply Quote 0
                      • R
                        rheritier
                        last edited by

                        Thanks @JonathanLee, I like that!!
                        Will try it now

                        JonathanLeeJ 1 Reply Last reply Reply Quote 0
                        • JonathanLeeJ
                          JonathanLee @rheritier
                          last edited by JonathanLee

                          @rheritier

                          https://docs.netgate.com/pfsense/en/latest/recipes/http-client-proxy-transparent.html
                          really good transparent mode guide

                          https://docs.netgate.com/pfsense/en/latest/packages/cache-proxy/squidguard.html
                          squidguard guide

                          Make sure to upvote

                          1 Reply Last reply Reply Quote 0
                          • R
                            rheritier
                            last edited by

                            So I did everything so far and it seem it is a bit smoother and block less things.
                            But I still have for example difficult access to Amazon App. I have to deselect the wifi, let it charge a bit, reselect the Wifi and then it'll work propertly.

                            Here is the screenshot of my Firewall block. Anyone sees something specific??

                            Screenshot 2023-09-22 134602.png

                            JonathanLeeJ 1 Reply Last reply Reply Quote 0
                            • JonathanLeeJ
                              JonathanLee @rheritier
                              last edited by

                              @rheritier do you have any IPv6 access?

                              Make sure to upvote

                              R 1 Reply Last reply Reply Quote 0
                              • R
                                rheritier @JonathanLee
                                last edited by

                                @JonathanLee Hi Jonathan,
                                I'm not sure what to think and tell you since both test seems to show different results.
                                Is there another way to test?

                                Screen Shot 2023-09-24 at 10.12.15 AM.png

                                Screen Shot 2023-09-24 at 10.12.31 AM.png

                                JonathanLeeJ GertjanG 2 Replies Last reply Reply Quote 0
                                • JonathanLeeJ
                                  JonathanLee @rheritier
                                  last edited by

                                  @rheritier does your wan configuration on PfSense show anything for IPv6?

                                  Make sure to upvote

                                  R 1 Reply Last reply Reply Quote 0
                                  • R
                                    rheritier @JonathanLee
                                    last edited by

                                    @JonathanLee here is my WAN config:
                                    Screen Shot 2023-09-24 at 10.45.02 PM.png Screen Shot 2023-09-24 at 10.45.13 PM.png Screen Shot 2023-09-24 at 10.45.20 PM.png

                                    1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @rheritier
                                      last edited by

                                      @rheritier said in Despite months of config, still having connection issues:

                                      since both test seems to show different results

                                      The tests are different.

                                      You visited https://test-ipv6.com/ from your PC.
                                      You should have run the ping version IPv6 test also from your PC, like

                                      C:\Users\Gauche>ping -6 2001:4860:4860::8888
                                      
                                      Envoi d’une requĂȘte 'Ping'  2001:4860:4860::8888 avec 32 octets de donnĂ©es :
                                      Réponse de 2001:4860:4860::8888 : temps=17 ms
                                      Réponse de 2001:4860:4860::8888 : temps=17 ms
                                      Réponse de 2001:4860:4860::8888 : temps=17 ms
                                      Réponse de 2001:4860:4860::8888 : temps=17 ms
                                      

                                      And and before running such test, why not asking your PC if it has any IPv6 connection available ? :

                                      C:\Users\Gauche>ipconfig /all
                                      

                                      Your pfSense IPv6 ping test (Diagnostics > Ping) shows that pfSEnse has an IPv6 connection.
                                      Your WAN setup says it used the DHCPv6 client to obtain "IPv6".

                                      Most probably, you should set up your LAN interface to use IPv6, like this (example ) :
                                      bb7b96f1-ba7e-45bc-b71e-0fd450b7931b-image.png

                                      and the DHCPv6 LAN server :

                                      59b6c2e3-af5f-482b-85ff-95ddc6a6b77d-image.png

                                      also :

                                      20ff6cd5-fa9d-4458-8e97-3cbd62724575-image.png

                                      This WAN IPv6 :

                                      451ca002-69e9-4c44-89c5-6595befc32f0-image.png

                                      is also listed here : Status > Interfaces under the WAN interface.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 1
                                      • R
                                        rheritier
                                        last edited by rheritier

                                        Hi @Gertjan ! Thanks!
                                        So I did the following:
                                        Ipconfig /all (on Mac, it seems to be /sbins/ifconfig) and here is the result (I hided some info):

                                        lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
                                        options=1203<RXCSUM,TXCSUM,TXSTATUS,SW_TIMESTAMP>
                                        inet 127.0.0.1 netmask 0xff000000
                                        inet6 ::1 prefixlen 128
                                        inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
                                        nd6 options=201<PERFORMNUD,DAD>
                                        gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
                                        stf0: flags=0<> mtu 1280
                                        en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
                                        options=50b<RXCSUM,TXCSUM,VLAN_HWTAGGING,AV,CHANNEL_IO>
                                        ether a8:XXXX:22:00:f6
                                        nd6 options=201<PERFORMNUD,DAD>
                                        media: autoselect (none)
                                        status: inactive
                                        en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
                                        options=400<CHANNEL_IO>
                                        ether 20:XXXX:cc:ba:15
                                        inet6 fe80::XXXX:9648:76df:976d%en1 prefixlen 64 secured scopeid 0x5
                                        inet 192.168.1.110 netmask 0xffffff00 broadcast 192.168.1.255
                                        inet6 fd2b:XXXX:5617:48b5:86e:6bad:9d1b:b18c prefixlen 64 autoconf secured
                                        inet6 fd2b:XXXX:5617:48b5:a56c:fca1:5cfb:5727 prefixlen 64 autoconf temporary
                                        nd6 options=201<PERFORMNUD,DAD>
                                        media: autoselect
                                        status: active
                                        en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
                                        options=460<TSO4,TSO6,CHANNEL_IO>
                                        ether 82:XXXX:fe:0c:80
                                        media: autoselect <full-duplex>
                                        status: inactive
                                        fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078
                                        lladdr a8:XXXX:ff:fe:67:f8:32
                                        nd6 options=201<PERFORMNUD,DAD>
                                        media: autoselect <full-duplex>
                                        status: inactive
                                        bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
                                        options=63<RXCSUM,TXCSUM,TSO4,TSO6>
                                        ether 82:XXXX:fe:0c:80
                                        Configuration:
                                        id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0
                                        maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200
                                        root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0
                                        ipfilter disabled flags 0x0
                                        member: en2 flags=3<LEARNING,DISCOVER>
                                        ifmaxaddr 0 port 6 priority 0 path cost 0
                                        nd6 options=201<PERFORMNUD,DAD>
                                        media: <unknown type>
                                        status: inactive
                                        p2p0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 2304
                                        options=400<CHANNEL_IO>
                                        ether 02:XXXX:cc:ba:15
                                        media: autoselect
                                        status: inactive
                                        awdl0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1484
                                        options=400<CHANNEL_IO>
                                        ether 5e:XXXX:3f:da:96
                                        inet6 fe80::XXXX:21ff:fe3f:da96%awdl0 prefixlen 64 scopeid 0xa
                                        nd6 options=201<PERFORMNUD,DAD>
                                        media: autoselect
                                        status: active
                                        utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380
                                        inet6 fe80::XXXX:a585:1912:fde8%utun0 prefixlen 64 scopeid 0xb
                                        nd6 options=201<PERFORMNUD,DAD>
                                        utun1: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000
                                        inet6 fe80::XXXX:88f8:a44f:abd7%utun1 prefixlen 64 scopeid 0xc
                                        nd6 options=201<PERFORMNUD,DAD>

                                        I tried to ping as said at the beginning but it didn't give much (I search and found on Mac it should be ping -l...but it didn't work either):
                                        ping -l 2001:4860:4860::8888
                                        ping: invalid preload value: `2001:4860:4860::8888'

                                        Then I followed your recommendation and had the same setup for the 1st screen (set up LAN interface to sue IPv6), change the range as per your example from 2 to 86 (mine was from 1000 to 2000), and on last screen, changed the Router Mode from "Assisted" to "Managed".

                                        I saw you hided some info so did the same. Here is what I have in Status/Interface/WAN (by the way, what is this big "Release WAN" in red? should I do it?)

                                        Screen Shot 2023-09-26 at 12.22.02 AM.png

                                        GertjanG 1 Reply Last reply Reply Quote 0
                                        • GertjanG
                                          Gertjan @rheritier
                                          last edited by

                                          @rheritier said in Despite months of config, still having connection issues:

                                          Ipconfig /all (on Mac, it seems to be /sbins/ifconfig) and here is the result

                                          Not really.
                                          See ipconfig command for Mac and ... you'll get no answer.

                                          I wanted to see this :

                                          C:\Users\Gauche>ipconfig /all
                                          
                                          Configuration IP de Windows
                                          
                                             Nom de l’hîte . . . . . . . . . . : Gauche2
                                             Suffixe DNS principal . . . . . . :
                                             Type de noeud. . . . . . . . . .  : Hybride
                                             Routage IP activé . . . . . . . . : Non
                                             Proxy WINS activé . . . . . . . . : Non
                                             Liste de recherche du suffixe DNS.: bhf.tld
                                          
                                          Carte Ethernet Ethernet :
                                          
                                             Suffixe DNS propre Ă  la connexion. . . : bhf.tld
                                             Description. . . . . . . . . . . . . . : Intel(R) Ethernet Connection (11) I219-LM
                                             Adresse physique . . . . . . . . . . . : A4-BB-6D-BA-16-A1
                                             DHCP activé. . . . . . . . . . . . . . : Oui
                                             Configuration automatique activée. . . : Oui
                                             Adresse IPv6. . . . . . . . . . . . . .: 2a01:cb19:907:dead::c7(préféré)
                                             Bail obtenu. . . . . . . . . . . . . . : dimanche 17 septembre 2023 12:09:05
                                             Bail expirant. . . . . . . . . . . . . : mardi 26 septembre 2023 18:53:29
                                             Adresse IPv6 de liaison locale. . . . .: fe80::daa9:bcf8:99cd:717e%11(préféré)
                                             Adresse IPv4. . . . . . . . . . . . . .: 192.168.1.6(préféré)
                                             Masque de sous-réseau. . . . . . . . . : 255.255.255.0
                                             Bail obtenu. . . . . . . . . . . . . . : dimanche 17 septembre 2023 12:09:03
                                             Bail expirant. . . . . . . . . . . . . : mercredi 27 septembre 2023 06:53:26
                                             Passerelle par défaut. . . . . . . . . : fe80::92ec:77ff:fe29:392c%11
                                                                                 192.168.1.1
                                             Serveur DHCP . . . . . . . . . . . . . : 192.168.1.1
                                             IAID DHCPv6 . . . . . . . . . . . : 346340205
                                             DUID de client DHCPv6. . . . . . . . : 00-01-00-01-26-59-DF-8D-A4-BB-6D-BA-16-A1
                                             Serveurs DNS. . .  . . . . . . . . . . : 2a01:cb19:907:dead:beef:77ff:fe29:392c
                                                                                 192.168.1.1
                                             NetBIOS sur Tcpip. . . . . . . . . . . : Activé
                                             Liste de recherche de suffixes DNS propres à la connexion :
                                                                                 bhf.tld
                                          

                                          This doesn't hardware aspect of the interface, but : It got an IPv4 using DHCP, who is the DHCP server (192.168.1.1 == pfSense), and the same info about IPv6.
                                          Also : who is my DNS for this PC (pfSense).

                                          @rheritier said in Despite months of config, still having connection issues:

                                          ping -l 2001:4860:4860::8888

                                          '-l' ? Try

                                          ping6 2001:4860:4860::8888
                                          

                                          Although a ping using ICMPv6 will only work if you obtained IPv6 by using DHCPv6 (client) or a static IPv6 assignment (don't forget the IPv6 gateway, don't forget the DNSv6)

                                          @rheritier said in Despite months of config, still having connection issues:

                                          by the way, what is this big "Release WAN" in red? should I do it?

                                          On your WAN interface, you use DHCPv4 and/or DHCPv6 to obtain a IPv4 lease and / or IPv6 info.
                                          Leases can be released 😊

                                          So that's what the button does. You rarely, if never, need to do that.
                                          If you were editing the DHCP server settings of the upstream server, you would : validate your settings, and the release, and renew the IPs of your WAN to have tour pfSense reconnect again using the new lease info.
                                          You could also remove the WAN cable for a short moment, and re insert it.

                                          Btw : my pfSense LAN :

                                          8d6b5bc7-6b6d-46e7-871f-d1da1d8817fa-image.png

                                          On the DHCPv6 LAN server page : check :

                                          5a2320e9-f370-4003-8172-378082fd9e5a-image.png

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          1 Reply Last reply Reply Quote 0
                                          • JonathanLeeJ
                                            JonathanLee
                                            last edited by

                                            Also if you enabled DHCP6 you need to set Squid to listen on IPV6 too as clients have IPv6 access

                                            Make sure to upvote

                                            R 1 Reply Last reply Reply Quote 0
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