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    Single Website Blocked

    Scheduled Pinned Locked Moved General pfSense Questions
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    • kaysersosaK
      kaysersosa @johnpoz
      last edited by

      ===@johnpoz said in Single Website Blocked:

      How did they determine it was your router exactly?

      Traceroute was the main thing they checked. They did a couple of others things, but don't fully remember, it has been at least a month or more. Don't believe they said it was my router exactly but that they were not blocking anything.

      Here is what I get from ping and tracert from my system in my LAN.

      C:\WINDOWS\system32>ping www.idrive.com

      Pinging www.idrive.com [148.66.234.46] with 32 bytes of data:
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.

      Ping statistics for 148.66.234.46:
      Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

      C:\WINDOWS\system32>tracert www.idrive.com

      Tracing route to www.idrive.com [148.66.234.46]
      over a maximum of 30 hops:

      1 <1 ms <1 ms <1 ms pfSense-kayserhome.localdomain [10.7.13.1]
      2 1 ms 1 ms 1 ms 10.26.0.114
      3 * * * Request timed out.
      4 1 ms 1 ms 1 ms 23-255-224-203.mci.googlefiber.net [23.255.224.203]
      5 2 ms * * e0-61.core2.mci3.he.net [184.105.39.117]
      6 2 ms 2 ms 2 ms kanc-b2-link.ip.twelve99.net [213.248.81.53]
      7 * * 2 ms kanc-bb2-link.ip.twelve99.net [62.115.138.74]
      8 * 12 ms * dls-bb2-link.ip.twelve99.net [62.115.139.189]
      9 12 ms 11 ms 12 ms dls-b23-link.ip.twelve99.net [62.115.138.65]
      10 21 ms 22 ms 22 ms flexential-ic-350576.ip.twelve99-cust.net [62.115.183.13]
      11 57 ms 57 ms 56 ms be24.bbrt02.dal01.flexential.net [148.66.237.226]
      12 57 ms 57 ms 57 ms be106.bbrt01.las03.flexential.net [66.51.7.70]
      13 57 ms 57 ms 57 ms be10.bbrt02.las03.flexential.net [66.51.7.90]
      14 57 ms 56 ms 57 ms be154.bbrt02.lax10.flexential.net [148.66.236.3]
      15 57 ms 57 ms 57 ms be10.bbrt01.lax10.flexential.net [148.66.236.4]
      16 57 ms 57 ms 57 ms be153.bbrt02.pdx02.flexential.net [148.66.236.0]
      17 57 ms 57 ms 57 ms be32.crrt02.pdx02.flexential.net [66.51.6.134]
      18 56 ms 57 ms 56 ms v62.rtsw06.viawest.net [66.51.6.122]
      19 * * * Request timed out.
      20 * * * Request timed out.
      21 * * * Request timed out.
      22 * * * Request timed out.
      23 * * * Request timed out.
      24 * * * Request timed out.
      25 * * * Request timed out.
      26 * * * Request timed out.
      27 * * * Request timed out.
      28 * * * Request timed out.
      29 * * * Request timed out.
      30 * * * Request timed out.

      Trace complete.

      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @kaysersosa
        last edited by johnpoz

        @kaysersosa said in Single Website Blocked:

        So see once you get past your network.. look at hop 4 for example that is inside your isp network, and next hop is past your isp googlefiber network from the name returned.

        So you have left your network - the traffic not getting to the destination or return back to you is outside your control.

        So how is your router? now traceroute is not going to be sending traffic to port 80 or 443.. Unless you called that out with your traceroute that does tcp.. like that linux it is just tcptraceroute, I think you can do it on windows if you have winpcap library installed.

        But you see traffic get past your pfsense in a traceroute then its not pfsense blocking to that IP.. If you do a tcp trace with a port, or do a simple packet capture and see it leave pfsense.. Then its not a pfsense issue..

        tcptrace.jpg

        An intelligent man is sometimes forced to be drunk to spend time with his fools
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        Please don't Chat/PM me for help, unless mod related
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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          What error do you see when you try to access it from a browser?

          Try running a port test to it on 443 from pfSense in Diag > Test Port.

          Steve

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          • kaysersosaK
            kaysersosa
            last edited by

            I just remember that when I was on with the Google Fiber tech. He had me unplug my router and connect directly to their network. I was able to access the site without issue.

            johnpozJ 1 Reply Last reply Reply Quote 0
            • kaysersosaK
              kaysersosa
              last edited by

              This is the PING and TRACERT from directly connected to the ISP connection.

              Trace complete.ISP ping-tracert.txt

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                That appears to be exactly the same as from the pfSense LAN. Neither are good tests because the end server doesn't respond to either icmp or the udp traceroute packets.

                Try this:

                Screenshot from 2023-10-17 20-32-23.png

                kaysersosaK 1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @kaysersosa
                  last edited by johnpoz

                  @kaysersosa said in Single Website Blocked:

                  He had me unplug my router and connect directly to their network. I was able to access the site without issue.

                  And did this change your IP? With a cable modem that would for sure.. I assume it would because your mac changed and you would get a different IP from the isp..

                  Clone the mac of your pc, and let pfsense wan grab a new IP via dhcp.. or just alter your mac a bit so it grabs a new IP.

                  If the traffic leaves pfsense - its not pfsense issue.. There isnt going to be much difference in that test port test.. Other than a way to test to a port without a browser, etc..

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • kaysersosaK
                    kaysersosa @stephenw10
                    last edited by

                    @stephenw10 I get a Connection failed.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yeah if the site refuses even a syn from your IP it's not pfSense filtering and it's not an MTU issue so check your IP in the two situations. I'd bet it's got onto some blacklist the destination server is filtering.

                      johnpozJ 1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator @stephenw10
                        last edited by

                        @stephenw10 I show the IP he connects to forum with from googlefiber on these 2 lists.

                        blocked.jpg

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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