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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
    152 Posts 6 Posters 30.6k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      More can't hurt!

      Are you able to get the backtrace from the console for that? Just to confirm it's the same crash. I'm pretty sure it is though.

      RobbieTTR 1 Reply Last reply Reply Quote 1
      • RobbieTTR
        RobbieTT @stephenw10
        last edited by

        @stephenw10
        I've since cleared the file and switched devices (to check that the qat_200xx revision was in place for the D-1736NT). It did look the same though.

        โ˜•๏ธ

        1 Reply Last reply Reply Quote 1
        • A
          AlexanderK
          last edited by

          not possible to keep testing after the latest news. thanks everyone

          RobbieTTR 1 Reply Last reply Reply Quote 0
          • RobbieTTR
            RobbieTT @AlexanderK
            last edited by

            @AlexanderK said in Wan periodic reset causes system reboot.:

            not possible to keep testing after the latest news. thanks everyone

            That is a shame but understandable.

            Hopefully this stupid mess is just for the short-term as it is hard to see why anyone testing could be expected to pay either a large sum of money, every year, or buy additional Netgate devices for testing purposes - especially if the end results are excluded from home or lab users.

            I've got 11.5 months on my current pfSense+ licence so will continue to test, at least in the short term, so that Netgate can think this through. I accept though that many will dump any and all dev/beta testing out of principle, even if they don't run from pfSense.

            โ˜•๏ธ

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Updates coming....

              RobbieTTR 2 Replies Last reply Reply Quote 1
              • RobbieTTR
                RobbieTT @stephenw10
                last edited by

                @stephenw10 said in Wan periodic reset causes system reboot.:

                Updates coming....

                ...and I remain optimistic. ๐Ÿ‘

                โ˜•๏ธ

                1 Reply Last reply Reply Quote 1
                • RobbieTTR
                  RobbieTT @stephenw10
                  last edited by

                  @stephenw10 said in Wan periodic reset causes system reboot.:

                  Updates coming....

                  Optimism now dead.

                  Current pfSense+ subscription that I use for dev/beta testing apparently dead too.

                  Don't know what to say really.

                  โ˜•๏ธ

                  J 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    It should not be. Existing subs should still function until they expire at least. Are you no longer able to see pkgs?

                    Also further updates may still happen here.

                    RobbieTTR 1 Reply Last reply Reply Quote 0
                    • RobbieTTR
                      RobbieTT @stephenw10
                      last edited by

                      @stephenw10 said in Wan periodic reset causes system reboot.:

                      It should not be. Existing subs should still function until they expire at least. Are you no longer able to see pkgs?

                      Also further updates may still happen here.

                      I can see packages at the moment (I'm on 23.09-RC) but the notice about current users was only just announced:

                      Please note that existing Home+Lab users who choose not to purchase a TAC Lite subscription will not receive updates when they are released.

                      Presumably you guys will be pruning current subscriptions. Mine is dated 13 Oct 2023, no doubt easy to find and remove.

                      Still don't know what to say really. I've invested time and money into this move to Netgate. I just didn't see this coming.

                      โ˜•๏ธ

                      A 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Let me try to clarify....

                        RobbieTTR 1 Reply Last reply Reply Quote 0
                        • J
                          jrey @RobbieTT
                          last edited by

                          @RobbieTT said in Wan periodic reset causes system reboot.:

                          Don't know what to say really.

                          oh I so want to say something about New Coke

                          Even though at this point in time, it doesn't really impact me on real Netgate hardware (or at least I haven't read today's trick or treat release so who knows). I'm sure "in the interest of the stakeholders" a change is coming to us as well.

                          Time will tell but as we sit and watch the New Netgate, flip and flop like a fish fresh out of water on dry land it is entertaining what a cluster f this has become.

                          Trash can is nearby, customers can always change. Not a big deal. There are still plenty-o-other-fish in the ponds and there will be more all the time. Products come and ago, so do entire companies. Swim the waters respectfully.

                          1 Reply Last reply Reply Quote 0
                          • RobbieTTR
                            RobbieTT @stephenw10
                            last edited by

                            @stephenw10 said in Wan periodic reset causes system reboot.:

                            Let me try to clarify....

                            Need mine or do you have yours to hand?

                            suit of armour 2.jpeg

                            I found it helpful when having meetings with my US counterparts. It set the tone quite well.

                            โ˜•๏ธ

                            1 Reply Last reply Reply Quote 1
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Clarification in:

                              No existing subs will not be cancelled before expiration.

                              RobbieTTR 1 Reply Last reply Reply Quote 0
                              • RobbieTTR
                                RobbieTT @stephenw10
                                last edited by RobbieTT

                                @stephenw10 said in Wan periodic reset causes system reboot.:

                                Clarification in:

                                No existing subs will not be cancelled before expiration.

                                Can we quote you on that - I mean I just clicked the quote button and everything?

                                Seriously, that is something but what about those dev/beta users once beyond their current subscription?

                                As for my case, with a single WAN IP (static, which I guess you can see with your admin credentials), a Netgate 6100 and a machine I use for dev/beta or configuration testing, will I be expected to pay for an additional subscription* (when due) when I can physically only use 1 device at a time?

                                โ˜•๏ธ


                                * The direct inference being that I will not pay and will just expect issues to be fixed with no further active input to help resolve matters.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  That information came from the top. I cannot imagine what would have to happen to change that position.

                                  I absolutely understand the implications here and in particular how it impacts dev/beta testers. Discussions are ongoing. Hopefully we will have options.

                                  Steve

                                  RobbieTTR 1 Reply Last reply Reply Quote 0
                                  • RobbieTTR
                                    RobbieTT @stephenw10
                                    last edited by

                                    @stephenw10

                                    Thanks Steve, suit-of-armour still available.

                                    โ˜•๏ธ

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      If required I can bust out my redcoat and tricorn. ๐Ÿ˜œ

                                      RobbieTTR 1 Reply Last reply Reply Quote 1
                                      • RobbieTTR
                                        RobbieTT @stephenw10
                                        last edited by RobbieTT

                                        @stephenw10 said in Wan periodic reset causes system reboot.:

                                        If required I can bust out my redcoat and tricorn. ๐Ÿ˜œ

                                        I'll have to tell you my story about going to the White House wearing a sword and telling the uniformed Secret Service chap it was ok as I would willingly surrender my matches. I still got in but my colleague had to remove his spurs.

                                        โ˜•๏ธ

                                        1 Reply Last reply Reply Quote 1
                                        • A
                                          AlexanderK @RobbieTT
                                          last edited by

                                          @RobbieTT
                                          i encountered this issue.....

                                          Screenshot 2023-10-26 141518.png

                                          was trying to replicate the issue...so....

                                          RobbieTTR 2 Replies Last reply Reply Quote 0
                                          • RobbieTTR
                                            RobbieTT @AlexanderK
                                            last edited by RobbieTT

                                            @AlexanderK said in Wan periodic reset causes system reboot.:

                                            @RobbieTT
                                            i encountered this issue.....

                                            was trying to replicate the issue...so....

                                            Just tried mine this morning and clicked the System / Update menu only to be greeted by this:

                                             2023-10-31 at 08.11.40.png

                                            Seems like things are getting worse.

                                            ~~@stephenw10 - Do you happen to know why I have lost access to the firmware update page?

                                            It looks like a possible local config issue at my end but before I run in circles I just want to check if the mothership is undergoing further revision.~~

                                            [edit:] Ok, ignore the above as the normal page loads again and I've noticed that every function that hits the mothership is really slow at the moment. Even the forum is slow.

                                            โ˜•๏ธ

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