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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
    152 Posts 6 Posters 40.6k Views
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    • RobbieTTR
      RobbieTT @stephenw10
      last edited by

      @stephenw10

      Haha - should have spotted that.

      [23.09-BETA]/root: cat /etc/pfSense-ddb.conf
      # $FreeBSD$
      #
      #  This file is read when going to multi-user and its contents piped thru
      #  ``ddb'' to define debugging scripts.
      #
      # see ``man 4 ddb'' and ``man 8 ddb'' for details.
      #
      
      script lockinfo=show locks; show alllocks; show lockedvnods
      script pfs=bt ; show registers ; show pcpu ; run lockinfo ; acttrace ; ps ; alltrace
      
      # kdb.enter.panic       panic(9) was called.
      # script kdb.enter.default=textdump set; capture on; run pfs ; capture off; textdump dump; reset
      script kdb.enter.default=capture on; bt; show registers; show pcpu; capture off; dump; reset
      
      # kdb.enter.witness	witness(4) detected a locking error.
      script kdb.enter.witness=run lockinfo
      [23.09-BETA]/root: 
      

      Now, do I have a typo of my own?

      ☕️

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Looks fine to me. Reboot to apply it and then try a test panic.

        RobbieTTR 2 Replies Last reply Reply Quote 0
        • RobbieTTR
          RobbieTT @stephenw10
          last edited by

          @stephenw10

          Wife watching Bake Off on catch-up; I would die a painful death.

          I'll be brave when she is elsewhere.

          ☕️

          1 Reply Last reply Reply Quote 1
          • RobbieTTR
            RobbieTT @stephenw10
            last edited by RobbieTT

            @stephenw10
            I think I have it. Now, how do I get this massive vmcore and info file to you?

            <118>Netgate pfSense Plus 23.09-BETA amd64 20231020-0600
            <118>Bootup complete
            <6>ng0: changing name to 'pppoe0'
            pf_test6: kif == NULL, if_xname pppoe0
            <6>ng0: changing name to 'pppoe0'
            
            
            Fatal trap 12: page fault while in kernel mode
            
            cpuid = 3; apic id = 18
            fault virtual address	= 0x10
            fault code		= supervisor read data, page not present
            instruction pointer	= 0x20:0xffffffff80f4e116
            stack pointer	        = 0x0:0xfffffe00850b6b60
            frame pointer	        = 0x0:0xfffffe00850b6b90
            code segment		= base 0x0, limit 0xfffff, type 0x1b
            			= DPL 0, pres 1, long 1, def32 0, gran 1
            processor eflags	= interrupt enabled, resume, IOPL = 0
            current process		= 2 (clock (3))
            rdi: fffff80203712800 rsi: 000000000000001c rdx: fffff8013760d878
            rcx: fffff8013760d878  r8: 00000000ffffffbd  r9: 0000000000000018
            rax: 0000000000000000 rbx: 0000000000000000 rbp: fffffe00850b6b90
            r10: fffff802033dd8c0 r11: fffff8016f5e5000 r12: 0000000000010300
            r13: fffff80203676b98 r14: fffffe00850b6b68 r15: 0000000000000018
            trap number		= 12
            panic: page fault
            cpuid = 3
            time = 1697905286
            KDB: enter: panic
            

            ☕️

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              You can upload it here: https://nc.netgate.com/nextcloud/index.php/s/ywzFPM3F8GZnRdb

              Or I can download it from somewhere if that's easier, just send me a link in chat.

              RobbieTTR 1 Reply Last reply Reply Quote 0
              • RobbieTTR
                RobbieTT @stephenw10
                last edited by

                @stephenw10 said in Wan periodic reset causes system reboot.:

                https://nc.netgate.com/nextcloud/index.php/s/ywzFPM3F8GZnRdb

                Uploaded to your link. Usual privacy request, or I'll come looking for you. 😎

                If you can acknowledge they arrived ok, that would be great.

                ☕️

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Great I see them. 👍

                  RobbieTTR 1 Reply Last reply Reply Quote 1
                  • RobbieTTR
                    RobbieTT @stephenw10
                    last edited by

                    @stephenw10
                    TVM.
                    I just used the GUI to command the WAN connection down and up again to trigger the panic. Give me a shout if you need a repeat or a different method.

                    ☕️

                    (but quietly hoping that this is the last of it...🙃)

                    1 Reply Last reply Reply Quote 1
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      More can't hurt!

                      Are you able to get the backtrace from the console for that? Just to confirm it's the same crash. I'm pretty sure it is though.

                      RobbieTTR 1 Reply Last reply Reply Quote 1
                      • RobbieTTR
                        RobbieTT @stephenw10
                        last edited by

                        @stephenw10
                        I've since cleared the file and switched devices (to check that the qat_200xx revision was in place for the D-1736NT). It did look the same though.

                        ☕️

                        1 Reply Last reply Reply Quote 1
                        • A
                          AlexanderK
                          last edited by

                          not possible to keep testing after the latest news. thanks everyone

                          RobbieTTR 1 Reply Last reply Reply Quote 0
                          • RobbieTTR
                            RobbieTT @AlexanderK
                            last edited by

                            @AlexanderK said in Wan periodic reset causes system reboot.:

                            not possible to keep testing after the latest news. thanks everyone

                            That is a shame but understandable.

                            Hopefully this stupid mess is just for the short-term as it is hard to see why anyone testing could be expected to pay either a large sum of money, every year, or buy additional Netgate devices for testing purposes - especially if the end results are excluded from home or lab users.

                            I've got 11.5 months on my current pfSense+ licence so will continue to test, at least in the short term, so that Netgate can think this through. I accept though that many will dump any and all dev/beta testing out of principle, even if they don't run from pfSense.

                            ☕️

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Updates coming....

                              RobbieTTR 2 Replies Last reply Reply Quote 1
                              • RobbieTTR
                                RobbieTT @stephenw10
                                last edited by

                                @stephenw10 said in Wan periodic reset causes system reboot.:

                                Updates coming....

                                ...and I remain optimistic. 👍

                                ☕️

                                1 Reply Last reply Reply Quote 1
                                • RobbieTTR
                                  RobbieTT @stephenw10
                                  last edited by

                                  @stephenw10 said in Wan periodic reset causes system reboot.:

                                  Updates coming....

                                  Optimism now dead.

                                  Current pfSense+ subscription that I use for dev/beta testing apparently dead too.

                                  Don't know what to say really.

                                  ☕️

                                  J 1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    It should not be. Existing subs should still function until they expire at least. Are you no longer able to see pkgs?

                                    Also further updates may still happen here.

                                    RobbieTTR 1 Reply Last reply Reply Quote 0
                                    • RobbieTTR
                                      RobbieTT @stephenw10
                                      last edited by

                                      @stephenw10 said in Wan periodic reset causes system reboot.:

                                      It should not be. Existing subs should still function until they expire at least. Are you no longer able to see pkgs?

                                      Also further updates may still happen here.

                                      I can see packages at the moment (I'm on 23.09-RC) but the notice about current users was only just announced:

                                      Please note that existing Home+Lab users who choose not to purchase a TAC Lite subscription will not receive updates when they are released.

                                      Presumably you guys will be pruning current subscriptions. Mine is dated 13 Oct 2023, no doubt easy to find and remove.

                                      Still don't know what to say really. I've invested time and money into this move to Netgate. I just didn't see this coming.

                                      ☕️

                                      A 1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Let me try to clarify....

                                        RobbieTTR 1 Reply Last reply Reply Quote 0
                                        • J
                                          jrey @RobbieTT
                                          last edited by

                                          @RobbieTT said in Wan periodic reset causes system reboot.:

                                          Don't know what to say really.

                                          oh I so want to say something about New Coke

                                          Even though at this point in time, it doesn't really impact me on real Netgate hardware (or at least I haven't read today's trick or treat release so who knows). I'm sure "in the interest of the stakeholders" a change is coming to us as well.

                                          Time will tell but as we sit and watch the New Netgate, flip and flop like a fish fresh out of water on dry land it is entertaining what a cluster f this has become.

                                          Trash can is nearby, customers can always change. Not a big deal. There are still plenty-o-other-fish in the ponds and there will be more all the time. Products come and ago, so do entire companies. Swim the waters respectfully.

                                          1 Reply Last reply Reply Quote 0
                                          • RobbieTTR
                                            RobbieTT @stephenw10
                                            last edited by

                                            @stephenw10 said in Wan periodic reset causes system reboot.:

                                            Let me try to clarify....

                                            Need mine or do you have yours to hand?

                                            suit of armour 2.jpeg

                                            I found it helpful when having meetings with my US counterparts. It set the tone quite well.

                                            ☕️

                                            1 Reply Last reply Reply Quote 1
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