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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
    152 Posts 6 Posters 33.3k Views
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    • RobbieTTR
      RobbieTT @AlexanderK
      last edited by

      @AlexanderK said in Wan periodic reset causes system reboot.:

      @RobbieTT no you are already at 23.09. iam trying to upgrade from 23.05.1 to 23.09 and not possible

      It looks that way.

      We find ourselves in curious times with all things Netgate.

      ☕️

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        There was some outage early this morning. The forum was unavailable for a short time. It could also have prevented updates.

        @AlexanderK Are you able to see packages at all? Send me your NDI in chat and I'll check it.

        Steve

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        • A
          AlexanderK @stephenw10
          last edited by

          @stephenw10 thanks but i have reverted to ce

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          • RobbieTTR RobbieTT referenced this topic on
          • A
            AlexanderK
            last edited by

            @stephenw10 i could install 23.09 and enabled ipv6.
            I have, with 23.09 crash reports after reboot.

            Do you want to send you the files?

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by stephenw10

              Sure I'd li(k)e to see those You can upload them here: https://nc.netgate.com/nextcloud/index.php/s/ywzFPM3F8GZnRdb

              Are you seeing the same behaviour as 23.05.1?

              RobbieTTR A 2 Replies Last reply Reply Quote 0
              • RobbieTTR
                RobbieTT @stephenw10
                last edited by

                @stephenw10 said in Wan periodic reset causes system reboot.:

                Sure I'd lie to see those

                Probably an extreme measure but we appreciate your commitment! 🙃

                ☕️

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Doh!

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                  • A
                    AlexanderK @stephenw10
                    last edited by AlexanderK

                    @stephenw10
                    yes exactly the same
                    i had 2 crashes. will upload them

                    done!
                    please check and let me know

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Ok I see them. Checking....

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ok one of those is different. It looks like this: https://redmine.pfsense.org/issues/14917
                        Almost certainly because you're running PIMD. Are you able to test running without PIMD?

                        That and the PPPoE bug are likely related if not actually the same root cause IMO. The interface is detached without closing/clearing the connections on it.

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                        • A
                          AlexanderK @stephenw10
                          last edited by

                          @stephenw10
                          What is the PIMD?

                          The issue with PPPOE is that i reset my connection everything night at 3 am. After resetting i have kernel panic and reboot

                          stephenw10S 1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator @AlexanderK
                            last edited by

                            @AlexanderK said in Wan periodic reset causes system reboot.:

                            What is the PIMD?

                            It's a package you have installed:

                            <118> Starting package PIMD...done.
                            

                            I note you also have the UDP broadcast-relay installed and those things server similar functions. You probably don't need both.
                            I have only seen that multicast routing bug caused by PIMD or IGMPProxy though.

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                            • A
                              AlexanderK @stephenw10
                              last edited by

                              @stephenw10

                              removed both and will check

                              1 Reply Last reply Reply Quote 1
                              • A
                                AlexanderK
                                last edited by AlexanderK

                                @stephenw10 again reboot and crash report.
                                Should i uploaded them again?

                                Drop link was valid so i uploaded them.
                                Please have a look

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Ok that is almost certainly the PPPoE + IPv6 crash:

                                  db:1:pfs> bt
                                  Tracing pid 12 tid 100040 td 0xfffffe0082a58740
                                  kdb_enter() at kdb_enter+0x32/frame 0xfffffe00828f4900
                                  vpanic() at vpanic+0x163/frame 0xfffffe00828f4a30
                                  panic() at panic+0x43/frame 0xfffffe00828f4a90
                                  trap_fatal() at trap_fatal+0x40c/frame 0xfffffe00828f4af0
                                  trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00828f4b50
                                  calltrap() at calltrap+0x8/frame 0xfffffe00828f4b50
                                  --- trap 0xc, rip = 0xffffffff80f4fc82, rsp = 0xfffffe00828f4c20, rbp = 0xfffffe00828f4d10 ---
                                  ip6_forward() at ip6_forward+0x7b2/frame 0xfffffe00828f4d10
                                  ip6_input() at ip6_input+0xa57/frame 0xfffffe00828f4df0
                                  swi_net() at swi_net+0x128/frame 0xfffffe00828f4e60
                                  ithread_loop() at ithread_loop+0x257/frame 0xfffffe00828f4ef0
                                  fork_exit() at fork_exit+0x7f/frame 0xfffffe00828f4f30
                                  fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00828f4f30
                                  --- trap 0x8d480045, rip = 0x9c840f33384400, rsp = 0x373844ce8b410000, rbp = 0x51e8d48b49000000 ---
                                  

                                  https://redmine.pfsense.org/issues/14431

                                  I assume your PPPoE link went down at that time?

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                                  • A
                                    AlexanderK @stephenw10
                                    last edited by

                                    @stephenw10 yes every night at 3 a.m. i reset my wan connection
                                    So you have found the bug we are discussing about?

                                    RobbieTTR 1 Reply Last reply Reply Quote 0
                                    • RobbieTTR
                                      RobbieTT @AlexanderK
                                      last edited by

                                      @AlexanderK said in Wan periodic reset causes system reboot.:

                                      @stephenw10 yes every night at 3 a.m. i reset my wan connection
                                      So you have found the bug we are discussing about?

                                      Of course - you are not alone in having this issue - hence the redmine activity and additional fault-finding. The first part of this issue was fixed a while back but the 'fix' unmasked a deeper problem.

                                      ☕️

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                                      • A
                                        AlexanderK @RobbieTT
                                        last edited by

                                        @RobbieTT so we disable ipv6 and wait for the fix?

                                        RobbieTTR 1 Reply Last reply Reply Quote 0
                                        • RobbieTTR
                                          RobbieTT @AlexanderK
                                          last edited by

                                          @AlexanderK said in Wan periodic reset causes system reboot.:

                                          @RobbieTT so we disable ipv6 and wait for the fix?

                                          It's going to up to the individual users. I need IPv6 so turning it off is not an option. I also have no option for WAN other than PPPoE, so that is fixed too.

                                          I also cannot be without a connection, so have another box ready to go. I also cannot leave it to my wife and/or daughter to sort-out when I am away and they are working from home - so I have to have a non-pfSense option for those periods.

                                          It hasn't been a great experience for me but pfSense needs* contributors to get these things addressed.

                                          ☕️

                                          * Well, ignoring the recent kick-in-the-face for dev users. That behaviour will have to change or pfSense will start to die, just like many others before them.

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Is there a reason you are resetting it every night? Though obviously that shouldn't trigger this.

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