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23.09.1

Problems Installing or Upgrading pfSense Software
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  • P
    pfsjap
    last edited by Dec 8, 2023, 12:47 PM

    Was it withdrawn or what? Dashboard showed that upgrade is available but when trying to upgrade, "The system is on the latest version."

    M 1 Reply Last reply Dec 8, 2023, 12:56 PM Reply Quote 0
    • M
      mcury @pfsjap
      last edited by Dec 8, 2023, 12:56 PM

      @pfsjap Go to System > Update > Select 23.09.1 branch.

      dead on arrival, nowhere to be found.

      1 Reply Last reply Reply Quote 2
      • C
        Cylosoft
        last edited by Dec 8, 2023, 1:05 PM

        I upgraded a few last night. But yeah this morning I tried to do a few more and they are all showing update checks failing.

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Dec 8, 2023, 3:31 PM

          The upgrade scheme used has changed. The check on the dashboard will show you available release updates in any configured repo branch.
          When you go to the upgrade page you need to select the new branch, in this case 23.09.1, in order to upgrade to it.

          Doing this prevents all the previous issues we've seen with incorrect packages being installed.

          The new functionality is in 2.7.1 and 23.09 so if you're coming from either of those you now need to opt-in to the upgrade.

          Steve

          1 Reply Last reply Reply Quote 1
          • M
            MaxK 0
            last edited by Dec 8, 2023, 7:56 PM

            I'm currently on 23.05. The dashboard shows that 23.09 is available (not 23.09.1). The only branches available are:

            Previous Stable Version (23.09)
            Depreciated Version (23.01)
            Depreciated Version (23.05.1)

            Does this mean I cannot update directly to 23.09.1?

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Dec 8, 2023, 8:01 PM

              It probably means it's unable to pull the repo update for some reason
              Try running at the command line:
              pkg-static -f update
              pfSense-repoc

              See what errors are shown.

              M 1 Reply Last reply Dec 8, 2023, 9:20 PM Reply Quote 0
              • M
                MaxK 0 @stephenw10
                last edited by Dec 8, 2023, 9:20 PM

                @stephenw10 As requested:

                output.txt

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Dec 8, 2023, 11:31 PM

                  Hmm, did you run 'update' or 'upgrade'?

                  That looks like it was upgrade. However it shows it's able to pull packages.

                  To confirm I'd try: pkg-static -d update

                  But it also looks to be pulling repo data correctly so it should show 23.09.1.

                  If you send me your NDI in chat I can check it.

                  Steve

                  M Y 2 Replies Last reply Dec 10, 2023, 11:59 AM Reply Quote 0
                  • M
                    MaxK 0 @stephenw10
                    last edited by Dec 10, 2023, 11:59 AM

                    I had to upgrade from 23.05 to 23.09 then I could upgrade to 23.09.1

                    1 Reply Last reply Reply Quote 2
                    • J
                      JimBob Indiana
                      last edited by Dec 10, 2023, 9:31 PM

                      23.09 to 23.09.1 keeps telling me unable to check update. Not going to get fancy in problem solving as the thing works like a charm as is on 23.09.

                      J 1 Reply Last reply Dec 10, 2023, 9:35 PM Reply Quote 0
                      • J
                        jrey @JimBob Indiana
                        last edited by Dec 10, 2023, 9:35 PM

                        @JimBob-Indiana

                        The repo servers have been unavailable/offline for a lot of people, most of the day today.

                        Maybe just a case of waiting a bit.

                        P 1 Reply Last reply Dec 12, 2023, 9:46 AM Reply Quote 1
                        • P
                          PPCM @jrey
                          last edited by Dec 12, 2023, 9:46 AM

                          @jrey I am the same issue

                          Retrieving Unable to check for updates
                          

                          Servers are still offline?

                          J J 2 Replies Last reply Dec 12, 2023, 10:35 AM Reply Quote 0
                          • J
                            jrey @PPCM
                            last edited by Dec 12, 2023, 10:35 AM

                            @PPCM said in 23.09.1:

                            Servers are still offline?

                            everything appear fine from here.

                            1 Reply Last reply Reply Quote 0
                            • Y
                              yon 0 @stephenw10
                              last edited by Dec 12, 2023, 12:43 PM

                              @stephenw10

                              pfsense-plus-pkg.netgate.com DNS Record not found

                              1 Reply Last reply Reply Quote 0
                              • S
                                stephenw10 Netgate Administrator
                                last edited by Dec 12, 2023, 2:34 PM

                                https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#packages-netgate-com-has-no-a-aaaa-record

                                1 Reply Last reply Reply Quote 0
                                • J
                                  JimBob Indiana @PPCM
                                  last edited by Dec 12, 2023, 7:02 PM

                                  @PPCM I'm not able to upgrade due to not finding the servers.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    stephenw10 Netgate Administrator
                                    last edited by Dec 12, 2023, 7:07 PM

                                    What error are you seeing?

                                    P 1 Reply Last reply Dec 12, 2023, 8:48 PM Reply Quote 0
                                    • P
                                      PPCM @stephenw10
                                      last edited by Dec 12, 2023, 8:48 PM

                                      @stephenw10 The front page shows that an update is available, but on update page, after we change the branch to 23.09.1, the following message appears:

                                      🔒 Log in to view

                                      J 1 Reply Last reply Dec 12, 2023, 9:07 PM Reply Quote 0
                                      • J
                                        jrey @PPCM
                                        last edited by Dec 12, 2023, 9:07 PM

                                        @PPCM

                                        Strange as it sounds - try this

                                        Go on the next tab over "Update Settings" and set the branch there. Save it .. then go to the dashboard (or some other page) but not directly back to the System Update tab
                                        wait a few minutes (say 5 - grab a coffee or beverage of your choice)
                                        then go the System Update page again ..

                                        Same result?

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          stephenw10 Netgate Administrator
                                          last edited by Dec 12, 2023, 9:16 PM

                                          Yes, that. Or just refresh the page will often allow it to update to the new branch. It can timeout while pulling the new branch data and updating to it.

                                          J 1 Reply Last reply Dec 12, 2023, 9:39 PM Reply Quote 0
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