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    NG 1100 23.05 to 23.09 upgrade problem/question

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      At the command line run: pkg-static info -x pfSense
      See which pkgs are still running 23.05.1.

      In most cases you should be able to just run: pkg-static upgrade and agree to the available upgrades. But be sure to have a backup of your config in case you have to install 23.09 clean.

      Steve

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        Cabledude @stephenw10
        last edited by Cabledude

        @stephenw10 I have the same issue after upgrading from 23.05 (not .1) to 23.09. The update process looked normal and it ended with success.

        Dash says this:

        23.05-RELEASE (arm64)
        built on Mon May 22 15:04:36 UTC 2023
        FreeBSD 14.0-CURRENT

        Version 23.09 is available.
        Version information updated at Sat Dec 2 23:59:29 CET 2023

        When I check your query at the command prompt I get this:

        pfSense-23.05
        pfSense-Status_Monitoring-php82-1.8_3
        pfSense-base-23.09
        pfSense-boot-23.09
        pfSense-default-config-serial-23.05
        pfSense-kernel-pfSense-23.09
        pfSense-pkg-Avahi-2.2_4
        pfSense-pkg-Service_Watchdog-1.8.7_1
        pfSense-pkg-aws-wizard-0.10
        pfSense-pkg-ipsec-profile-wizard-1.1_1
        pfSense-pkg-openvpn-client-export-1.9_1
        pfSense-pkg-pfBlockerNG-devel-3.2.0_6
        pfSense-repo-23.05
        pfSense-repoc-20230912
        pfSense-u-boot-1100-20220428
        pfSense-u-boot-2100-20210930_1
        pfSense-u-boot-env-20230123
        pfSense-upgrade-1.2.1
        php82-pfSense-module-0.95
        

        Please advise.

        Pete
        Home: SG-2100 + UniFi + Synology. SG-1100 retired
        Parents: SG-1100 + UniFi + Synology
        Testing: SG-1100 w/ 120GB SSD via ext USB (eMMC dead). Works great

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Ok so we have seen that a few times and most people who hit that were able to complete the upgrade by running pkg-static upgrade and then agreeing to the offered upgrades. Do that at the real command line not via the gui command prompt. Be sure to have a backup of the config though in case you need to reinstall.

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          • C
            Cabledude @stephenw10
            last edited by Cabledude

            @stephenw10 Thank you. When you say "the real command line" do you mean connecting to the device via the console port (USB cable)?

            Pete
            Home: SG-2100 + UniFi + Synology. SG-1100 retired
            Parents: SG-1100 + UniFi + Synology
            Testing: SG-1100 w/ 120GB SSD via ext USB (eMMC dead). Works great

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            • S
              SteveITS Galactic Empire @Cabledude
              last edited by

              @Cabledude said in NG 1100 23.05 to 23.09 upgrade problem/question:

              @stephenw10 Thank you. When you say "the real command line" do you mean connecting to the device via the console port (USB cable)?

              Or SSH. If using Diagnostics/Command Line one can't respond to prompts so the process hangs.

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote šŸ‘ helpful posts!

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              • C
                Cabledude @SteveITS
                last edited by

                @SteveITS said

                Or SSH. If using Diagnostics/Command Line one can't respond to prompts so the process hangs.

                Ah okay. So I could in fact do it over VPN using SSH? It's a remote site that takes an hour to drive.

                Pete
                Home: SG-2100 + UniFi + Synology. SG-1100 retired
                Parents: SG-1100 + UniFi + Synology
                Testing: SG-1100 w/ 120GB SSD via ext USB (eMMC dead). Works great

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yes, you can but you should have a fall back solution if it fails to upgrade for some reason.

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                  • C
                    Cabledude @stephenw10
                    last edited by Cabledude

                    @stephenw10 I hear you and thanks for the warning. Well I suppose the unit will just chug along as is until I get on site again so I’ll just wait.
                    What does look fascinating is that some components (base, boot, kernel) appear to be on 23.09 while the system itself is on 23.05.

                    Pete
                    Home: SG-2100 + UniFi + Synology. SG-1100 retired
                    Parents: SG-1100 + UniFi + Synology
                    Testing: SG-1100 w/ 120GB SSD via ext USB (eMMC dead). Works great

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yes exactly it has partially upgraded. Those components are updated before the first reboot at upgrade. It then boots into the new kernel and updates all the other packages. In this case it failed to complete the second part of that for some reason. It may be logged in /conf/upgrade_log.latest.txt
                      Usually just kicking the pkg upgrade again completes it.

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                      • C
                        Cabledude @stephenw10
                        last edited by Cabledude

                        @stephenw10 Thanks for that.

                        Side note:
                        I just updated my SG-2100 main production unit to 23.09.1. See this topic where I report high RAM usage after the update.
                        If the 23.09.x is indeed RAM hungry, how is it even possible to run 23.09.x on the SG-1100 with 1GB RAM?

                        Edit: nevermind. On my 2100 it got back to 16% after a second reboot.

                        Pete
                        Home: SG-2100 + UniFi + Synology. SG-1100 retired
                        Parents: SG-1100 + UniFi + Synology
                        Testing: SG-1100 w/ 120GB SSD via ext USB (eMMC dead). Works great

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Yup it uses significant memory to run the upgrade. That will be freed eventually or if needed but as you found a reboot after upgrade will also free it.

                          Steve

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