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    pfsense reboot randomly on vmware

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Possibly. One of the panics shows it's in wg at the time.

      Do you have any other crash reports? Does it always show the same backtrace?

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        security_sharezone @stephenw10
        last edited by

        @stephenw10 in this moment i reset and delete all file and log . i waiting another crash .

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        • stephenw10S stephenw10 moved this topic from Problems Installing or Upgrading pfSense Software on
        • S
          security_sharezone @security_sharezone
          last edited by

          @STEPHENW10 on attacchment crach dump .

          I've been waiting to collect some logs and understand the problem. but I can't get to the bottom of it. I'd analyse the wireguard vpn. but I really can't make heads or tails of it :-). can you think of any ideas?crash_dump.txt

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Only one of those 4 crashes seems to be related to wireguard. Are you able to test just disabling WireGuard?

            Another good test here would be swapping the NIC that's on to something other than VMX3 in the hypervisor. That would require quite a few changes though.

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              security_sharezone @stephenw10
              last edited by

              @stephenw10 said in pfsense reboot randomly on vmware:

              Only one of those 4 crashes seems to be related to wireguard. Are you able to test just disabling WireGuard?

              Another good test here would be swapping the NIC that's on to something other than VMX3 in the hypervisor. That would require quite a few changes though.

              i disabled all backup jobs via veeam that used wireguard. changing vmxnet3 to e1000 would also have a drop in performance

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Did you actually disable WireGuard befe those crashes? One pf them is in the wg process shortly before it crashes.

                It would still be a good test to switch to e1000.

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                  security_sharezone @stephenw10
                  last edited by

                  @stephenw10 said in pfsense reboot randomly on vmware:

                  Did you actually disable WireGuard befe those crashes? One pf them is in the wg process shortly before it crashes.

                  It would still be a good test to switch to e1000.

                  no disabled now ... monitoring wireguard tunnels without traffic .. switching to e1000 a big job .. i'll make a vm clone and then convert everything

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Yes, it's a significant task. But it would prove the issue is in the vmxnet3 driver. Or disprove it.

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                      security_sharezone @stephenw10
                      last edited by

                      @stephenw10

                      I will definitely do it. my steps are

                      1. wireguard down for two days and see if problem backup job
                      2. change e1000

                      I will give feedback. if a solution is found in the meantime I would be happy

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                        security_sharezone @stephenw10
                        last edited by

                        @stephenw10 in this moment 20 hours without reboot .
                        wireguard is up but without backup running . low traffic transit .

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                          security_sharezone @security_sharezone
                          last edited by

                          @security_sharezone said in pfsense reboot randomly on vmware:

                          @stephenw10

                          one day up e running .. today night switch on e1000 network

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Cool. One of our devs is digging into this. He may reach out to you with a diagnostic kernel.

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                              security_sharezone @stephenw10
                              last edited by

                              @stephenw10
                              maximum availability to support you and the community

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                              • S
                                security_sharezone @stephenw10
                                last edited by

                                @stephenw10

                                i think that for 2 Days 14 Hours 08 Minutes 08 Seconds the firt point of step 1. ( wireguard down for two days and see if problem backup job ) is done
                                today renable backup job and resubmit result . if crach disable vmxnet3 and enable e1000

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                                  security_sharezone @stephenw10
                                  last edited by

                                  @stephenw10

                                  system crashed after enable backup copy with vpn wireguard dump_1212_2023.txt

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                                    security_sharezone @stephenw10
                                    last edited by

                                    @stephenw10

                                    another crash Crash report begins. Anonymous mac.txt

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Hmm, interesting.

                                      Are you able to upgrade to 2.7.2 and confirm it also happens there?

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                                        security_sharezone @stephenw10
                                        last edited by

                                        @stephenw10

                                        I performed update before re-enabling backup jobs

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                                          security_sharezone @stephenw10
                                          last edited by

                                          @stephenw10
                                          you thinh that is keepalive the problem ?

                                          now for all vpn is set to 25 second

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            It's shouldn't be. You should not be able to panic the kernel by changing the keep-alive time!

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