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    pfsense reboot randomly on vmware

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      security_sharezone @stephenw10
      last edited by

      @stephenw10 said in pfsense reboot randomly on vmware:

      Did you actually disable WireGuard befe those crashes? One pf them is in the wg process shortly before it crashes.

      It would still be a good test to switch to e1000.

      no disabled now ... monitoring wireguard tunnels without traffic .. switching to e1000 a big job .. i'll make a vm clone and then convert everything

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Yes, it's a significant task. But it would prove the issue is in the vmxnet3 driver. Or disprove it.

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        • S
          security_sharezone @stephenw10
          last edited by

          @stephenw10

          I will definitely do it. my steps are

          1. wireguard down for two days and see if problem backup job
          2. change e1000

          I will give feedback. if a solution is found in the meantime I would be happy

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          • S
            security_sharezone @stephenw10
            last edited by

            @stephenw10 in this moment 20 hours without reboot .
            wireguard is up but without backup running . low traffic transit .

            S 1 Reply Last reply Reply Quote 1
            • S
              security_sharezone @security_sharezone
              last edited by

              @security_sharezone said in pfsense reboot randomly on vmware:

              @stephenw10

              one day up e running .. today night switch on e1000 network

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Cool. One of our devs is digging into this. He may reach out to you with a diagnostic kernel.

                S 4 Replies Last reply Reply Quote 0
                • S
                  security_sharezone @stephenw10
                  last edited by

                  @stephenw10
                  maximum availability to support you and the community

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                  • S
                    security_sharezone @stephenw10
                    last edited by

                    @stephenw10

                    i think that for 2 Days 14 Hours 08 Minutes 08 Seconds the firt point of step 1. ( wireguard down for two days and see if problem backup job ) is done
                    today renable backup job and resubmit result . if crach disable vmxnet3 and enable e1000

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                    • S
                      security_sharezone @stephenw10
                      last edited by

                      @stephenw10

                      system crashed after enable backup copy with vpn wireguard dump_1212_2023.txt

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                      • S
                        security_sharezone @stephenw10
                        last edited by

                        @stephenw10

                        another crash Crash report begins. Anonymous mac.txt

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, interesting.

                          Are you able to upgrade to 2.7.2 and confirm it also happens there?

                          S 2 Replies Last reply Reply Quote 0
                          • S
                            security_sharezone @stephenw10
                            last edited by

                            @stephenw10

                            I performed update before re-enabling backup jobs

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                            • S
                              security_sharezone @stephenw10
                              last edited by

                              @stephenw10
                              you thinh that is keepalive the problem ?

                              now for all vpn is set to 25 second

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                It's shouldn't be. You should not be able to panic the kernel by changing the keep-alive time!

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                                • S
                                  security_sharezone @stephenw10
                                  last edited by

                                  @stephenw10
                                  so far it has not rebooted I am waiting for tonight's backups . I will update you tomorrow morning

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    So that's using vmxnet3 NIC in pfSense 2.7.2 b ut with WireGuard disabled?

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                                    • S
                                      security_sharezone @stephenw10
                                      last edited by

                                      @stephenw10 said in pfsense reboot randomly on vmware:

                                      So that's using vmxnet3 NIC in pfSense 2.7.2 b ut with WireGuard disabled?

                                      i use vmxnet3 NIC in pfSense 2.7.2 with #3 vpn WireGuard . only one vpn have traffic copy backup

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Ok great so WireGuard is still up but not passing traffic?

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                                        • S
                                          security_sharezone @stephenw10
                                          last edited by

                                          @stephenw10 said in pfsense reboot randomly on vmware:

                                          Ok great so WireGuard is still up but not passing traffic?

                                          wireguard has always been active. traffic always goes to the remote point, but when I activate the backup that has the remote point as a second copy pfsense crashes

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Great we're trying to replicate it here.

                                            S 1 Reply Last reply Reply Quote 0
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