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pfsense reboot randomly on vmware

Scheduled Pinned Locked Moved General pfSense Questions
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  • S
    stephenw10 Netgate Administrator
    last edited by Dec 11, 2023, 1:02 PM

    Cool. One of our devs is digging into this. He may reach out to you with a diagnostic kernel.

    S 4 Replies Last reply Dec 11, 2023, 4:16 PM Reply Quote 0
    • S
      security_sharezone @stephenw10
      last edited by Dec 11, 2023, 4:16 PM

      @stephenw10
      maximum availability to support you and the community

      1 Reply Last reply Reply Quote 0
      • S
        security_sharezone @stephenw10
        last edited by Dec 12, 2023, 9:07 AM

        @stephenw10

        i think that for 2 Days 14 Hours 08 Minutes 08 Seconds the firt point of step 1. ( wireguard down for two days and see if problem backup job ) is done
        today renable backup job and resubmit result . if crach disable vmxnet3 and enable e1000

        1 Reply Last reply Reply Quote 0
        • S
          security_sharezone @stephenw10
          last edited by Dec 12, 2023, 11:40 AM

          @stephenw10

          system crashed after enable backup copy with vpn wireguard dump_1212_2023.txt

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          • S
            security_sharezone @stephenw10
            last edited by Dec 12, 2023, 12:44 PM

            @stephenw10

            another crash Crash report begins. Anonymous mac.txt

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Dec 12, 2023, 2:24 PM

              Hmm, interesting.

              Are you able to upgrade to 2.7.2 and confirm it also happens there?

              S 2 Replies Last reply Dec 13, 2023, 8:08 AM Reply Quote 0
              • S
                security_sharezone @stephenw10
                last edited by Dec 13, 2023, 8:08 AM

                @stephenw10

                I performed update before re-enabling backup jobs

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                • S
                  security_sharezone @stephenw10
                  last edited by Dec 13, 2023, 8:23 AM

                  @stephenw10
                  you thinh that is keepalive the problem ?

                  now for all vpn is set to 25 second

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                  • S
                    stephenw10 Netgate Administrator
                    last edited by Dec 13, 2023, 2:01 PM

                    It's shouldn't be. You should not be able to panic the kernel by changing the keep-alive time!

                    S 1 Reply Last reply Dec 13, 2023, 4:31 PM Reply Quote 0
                    • S
                      security_sharezone @stephenw10
                      last edited by Dec 13, 2023, 4:31 PM

                      @stephenw10
                      so far it has not rebooted I am waiting for tonight's backups . I will update you tomorrow morning

                      1 Reply Last reply Reply Quote 1
                      • S
                        stephenw10 Netgate Administrator
                        last edited by Dec 13, 2023, 5:33 PM

                        So that's using vmxnet3 NIC in pfSense 2.7.2 b ut with WireGuard disabled?

                        S 1 Reply Last reply Dec 13, 2023, 5:38 PM Reply Quote 0
                        • S
                          security_sharezone @stephenw10
                          last edited by Dec 13, 2023, 5:38 PM

                          @stephenw10 said in pfsense reboot randomly on vmware:

                          So that's using vmxnet3 NIC in pfSense 2.7.2 b ut with WireGuard disabled?

                          i use vmxnet3 NIC in pfSense 2.7.2 with #3 vpn WireGuard . only one vpn have traffic copy backup

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                          • S
                            stephenw10 Netgate Administrator
                            last edited by Dec 13, 2023, 5:40 PM

                            Ok great so WireGuard is still up but not passing traffic?

                            S 1 Reply Last reply Dec 14, 2023, 8:18 AM Reply Quote 0
                            • S
                              security_sharezone @stephenw10
                              last edited by Dec 14, 2023, 8:18 AM

                              @stephenw10 said in pfsense reboot randomly on vmware:

                              Ok great so WireGuard is still up but not passing traffic?

                              wireguard has always been active. traffic always goes to the remote point, but when I activate the backup that has the remote point as a second copy pfsense crashes

                              1 Reply Last reply Reply Quote 1
                              • S
                                stephenw10 Netgate Administrator
                                last edited by Dec 14, 2023, 1:05 PM

                                Great we're trying to replicate it here.

                                S 1 Reply Last reply Dec 14, 2023, 1:57 PM Reply Quote 0
                                • S
                                  security_sharezone @stephenw10
                                  last edited by Dec 14, 2023, 1:57 PM

                                  @stephenw10

                                  if desired we can make a wireguard vpn pfsense to my router and give you an nfs endpoint to simulate the backup repository and test traffic

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    marcosm Netgate
                                    last edited by Dec 15, 2023, 9:18 PM

                                    I was unable to make it panic. I set up a WireGuard tunnel between two 23.09.1 ESXi (7.0.3) VMs and tried to reproduce this in a couple ways. First with the iperf3 client/server on the firewalls themselves, then second with the iperf3 client/server on hosts behind the firewalls. Both were TCP tests, no NAT, which ran for over 8 hours each.

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Dec 15, 2023, 11:56 PM

                                      @security_sharezone If you're able to test this with iperf and still trigger it that then points to the ESXi version difference.

                                      S 2 Replies Last reply Dec 16, 2023, 10:52 AM Reply Quote 0
                                      • S
                                        security_sharezone @stephenw10
                                        last edited by Dec 16, 2023, 10:52 AM

                                        @stephenw10

                                        i have done various tests to isolate the problem and i think at this point it is the nfs outbound protocol. this is because from another true pfsense location always nfs but this time inbound i have no problems

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                                        • S
                                          security_sharezone @stephenw10
                                          last edited by Dec 21, 2023, 5:24 PM

                                          @stephenw10
                                          nothing continuos crash. you have idea ?

                                          dump_22_12.txt

                                          1 Reply Last reply Reply Quote 0
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