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    Updates not working??

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • A
      alano
      last edited by

      I've got a Netgate 1100 installed with 23.01-RELEASE (arm64). Update says this is the latest version.

      Is this true? Shouldn't I see 23.09.1?

      Appreciate any help.
      Tnx.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Yes it should.

        Try running at the command line:
        pfSense-repoc
        pkg-static -d update

        See what errors those commands report.

        Steve

        A 1 Reply Last reply Reply Quote 0
        • A
          alano @stephenw10
          last edited by

          @stephenw10 said in Updates not working??:

          pfSense-repoc

          When I run pfSense-repoc, I get...

          ld-elf.so.1: /usr/local/sbin/pfSense-repoc: Undefined symbol "__libc_start1@FBSD_1.7"

          when I run pkg-static -d update, I get...

          DBG(1)[58719]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[58719]> PkgRepo: verifying update for pfSense-core
pkg-static: Repository pfSense-core has a wrong packagesite, need to re-create database
DBG(1)[58719]> PkgRepo: need forced update of pfSense-core
DBG(1)[58719]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[58719]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_aarch64-core/meta.conf
DBG(1)[58719]> opening libfetch fetcher
DBG(1)[58719]> Fetch > libfetch: connecting
DBG(1)[58719]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_09_aarch64-core/meta.conf with opts "i"
DBG(1)[58719]> Fetch: fetcher chosen: https
Fetching meta.conf: . done
DBG(1)[58719]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_aarch64-core/packagesite.pkg
DBG(1)[58719]> opening libfetch fetcher
DBG(1)[58719]> Fetch > libfetch: connecting
DBG(1)[58719]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_09_aarch64-core/packagesite.pkg with opts "i"
DBG(1)[58719]> Fetch: fetcher chosen: https
Fetching packagesite.pkg: . done
DBG(1)[58719]> PkgRepo: extracting packagesite.yaml of repo pfSense-core
DBG(1)[59039]> PkgRepo: extracting signature of repo in a sandbox
DBG(1)[58719]> Pkgrepo, reading new packagesite.yaml for '/var/db/pkg/repo-pfSense-core.sqlite'
Processing entries: . done
pfSense-core repository update completed. 5 packages processed.
Updating pfSense repository catalogue...
DBG(1)[58719]> PkgRepo: verifying update for pfSense
pkg-static: Repository pfSense has a wrong packagesite, need to re-create database
DBG(1)[58719]> PkgRepo: need forced update of pfSense
DBG(1)[58719]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
DBG(1)[58719]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_aarch64-pfSense_plus_v23_09/meta.conf
DBG(1)[58719]> opening libfetch fetcher
DBG(1)[58719]> Fetch > libfetch: connecting
DBG(1)[58719]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_09_aarch64-pfSense_plus_v23_09/meta.conf with opts "i"
DBG(1)[58719]> Fetch: fetcher chosen: https
Fetching meta.conf: . done
DBG(1)[58719]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_aarch64-pfSense_plus_v23_09/packagesite.pkg
DBG(1)[58719]> opening libfetch fetcher
DBG(1)[58719]> Fetch > libfetch: connecting
DBG(1)[58719]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_09_aarch64-pfSense_plus_v23_09/packagesite.pkg with opts "i"
DBG(1)[58719]> Fetch: fetcher chosen: https
Fetching packagesite.pkg: .......... done
DBG(1)[58719]> PkgRepo: extracting packagesite.yaml of repo pfSense
DBG(1)[59305]> PkgRepo: extracting signature of repo in a sandbox
DBG(1)[58719]> Pkgrepo, reading new packagesite.yaml for '/var/db/pkg/repo-pfSense.sqlite'
Processing entries:
Newer FreeBSD version for package wol:
To ignore this error set IGNORE_OSVERSION=yes
- package: 1400094
- running kernel: 1400073
Ignore the mismatch and continue? [y/N]: pkg-static: repository pfSense contains packages for wrong OS version: FreeBSD:14:aarch64
Processing entries... done
Unable to update repository pfSense
Error updating repositories!

          Now when I go to System Update, it recognizes that the latest base system is 23.09. However, when I confirm to install the updates, I get the following message:

          Another instance of pfSense-upgrade is running.  Try again later.

          Any ideas what to do now?
          Tnx.

          S 1 Reply Last reply Reply Quote 0
          • S
            SteveITS Galactic Empire @alano
            last edited by

            @alano Follow what Steve says, but for reference https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#upgrade-not-offered-library-errors

            Re “running” did you try restarting it?

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            A 1 Reply Last reply Reply Quote 0
            • A
              alano @SteveITS
              last edited by

              @SteveITS , yes, I restarted it and it still recognizes the newer version, but if I press Confirm, I get the same message, "Another instance... try later".

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ok, try running: pfSense-repoc-static

                Then try upgrading at the command line: pfSense-upgrade -d

                A 1 Reply Last reply Reply Quote 0
                • A
                  alano @stephenw10
                  last edited by

                  @stephenw10 When I run pfSense-repoc-static, I get:

                  pkg-static: No package(s) matching pfSense-pkg-*
pfSense-repoc-static: cannot get package information
failed to collect the system information.

                  Am I doing something wrong? I'm running these commands within the GUI command line.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Nope that's a legitimate error. Try checking the pkg versions: pkg-static info -x pfsense

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      alano @stephenw10
                      last edited by

                      @stephenw10 Here's what I got...

                      pfSense-23.01
pfSense-Status_Monitoring-1.8
pfSense-base-23.01
pfSense-boot-23.01
pfSense-default-config-serial-23.01
pfSense-kernel-pfSense-23.01
pfSense-rc-23.01
pfSense-repo-23.01
pfSense-repoc-20230418_1
pfSense-u-boot-1100-20220428
pfSense-u-boot-2100-20210930_1
pfSense-u-boot-env-20230123
pfSense-upgrade-1.0_65
php81-pfSense-module-0.91
                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ah, OK. It's because you have a bad version of pfSense-upgrade. But since you can still see the repos you should be able upgrade it.

                        Run: pkg-static upgrade pfSense-upgrade

                        It should offer you version 1.2.1. You will have to agree to ignore the mismatch to allow it.

                        You may also need to: pkg-static upgrade pfSense-repoc

                        Steve

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          alano @stephenw10
                          last edited by

                          @stephenw10 Here's what I get...

                          Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: .......... done
Processing entries:
Newer FreeBSD version for package wol:
To ignore this error set IGNORE_OSVERSION=yes
- package: 1400094
- running kernel: 1400073
Ignore the mismatch and continue? [y/N]: pkg-static: repository pfSense contains packages for wrong OS version: FreeBSD:14:aarch64
Processing entries... done
Unable to update repository pfSense
Error updating repositories!

                          Not sure how to answer y/N with the GUI command line??

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Better to use the actual command line not the GUI command prompt.

                            But if you have to use the gui you can run: pkg-static upgrade -y pfSense-upgrade

                            A 1 Reply Last reply Reply Quote 0
                            • A
                              alano @stephenw10
                              last edited by

                              @stephenw10

                              Seems to be upgrading now... Will report back later today. Thanks for your help!

                              1 Reply Last reply Reply Quote 1
                              • A
                                alano
                                last edited by

                                Now I'm stuck. After a reboot, no GUI, no command line. I contacted netgate and they sent me a link to pfSense-plus-compat-recovery-23.09.1-RELEASE-aarch64.img, which I flashed on a USB drive, connected to the 1100 and restarted. However nothing.

                                Next steps would be appreciated.

                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  alano @alano
                                  last edited by

                                  @alano

                                  I can get to the console, but when I enter my username and password, I get..

                                  login: /etc/rc.initial: No such file or directory

                                  Not sure how to restore the software back to factory defaults get the device to load the firmware from the USB drive.

                                  Please help

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    You are able to connect to the serial console?

                                    What do you see when you try to boot the USB drive? How does it fail?
                                    https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.html

                                    Steve

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S stephenw10 moved this topic from General pfSense Questions on
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